Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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8729 results found
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Improve overall support response times
Overall support response times for Box standard support have been terrible as of late. I understand that most staff are working from home but this does not justify >3 day response times on tickets where functionality within your products is broken and is hindering productivity.
Did you fire half of your support staff?
1 voteThank you for bringing this to our attention. We have escalated your support ticket.
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Remember the folder location for your flow on folder picker component
Once you built your workflow, sometimes you want to doublecheck folder location for your flow.
When folder structure is deep, the path is not visible on your flow, so you click the folder picker but it will navigate you to a root folder instead of the folder you selected.
It will be helpful if it has an option to go to the selected folder location for the flow rather than root folder.1 vote -
Set default permission to Previewer
We would like the ability to set the default permission to Previewer. Most users are not changing the default permission we have setup when sharing. Being able to set the default permission to Previewer helps us manage security even better.
4 votes -
Direct Link to Open File in Office Online
Currently, you can create a shared link to an Office file that will cause it to open in Box. You must then click the option to open it in Office Online.
It would be nice to have a link option that takes you directly to the page to edit the file in Office Online, while still having the file living in Box. Much like a direct download link, but instead, a direct edit link for the integration.
3 votes -
Trash file from its preview
The trash command is missing from within the "..." button of the document view.
The workaround requires a lot of extra steps: navigate to the parent folder, select the file, trash the file.
Moreover it is not consistant with what is possible with folders: you can trash a folder from its own view.51 votes -
Support for Excel template format
Support for XLST Excel template format in preview + ability to launch XLST files into Excel Online (currently just sends to desktop version)
1 vote -
File Request Action in Box Relay
A file request action on Folder in Relay that could automate generation of the File Request link and email it to a specified email address. Supporting automation of uploads from individuals without Box accounts.
9 votesAn integration between File Request and Relay was delivered this year. At the moment this programmatic generation of a link can be achieved with an API. An outcome type in Relay to generate a FR link is not yet planned.
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Add "Dimensions" info under "File properties"
To be able to see the dimensions of an image is an extremely valuable feature for designers to review and "QC" all of the marketing assets without having to download all the files.
25 votesThank you for the suggestion. While we definitely understand the value of displaying dimensions for image files, this functionality is not currently planned on our near term roadmap. Please continue to add comments and suggestions here to help us prioritize in the future.
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Provide Notification when user is removed as a collaborator
Right now, users do not get a notification when they are removed as a collaborator from a folder. This can cause confusion as this could be caused by a number reasons (ie deletions, inactive users), and results in admin assistance to dive in to what may have occurred. Users do get a notification when they are added to a folder, so they should also get one when they are removed from a folder as well
1 vote -
1 vote
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Ability to select a Box folder by dragging and dropping in Box for Slack
With the current design of Box for Slack, user cannot select a Box file without clicking on the upload button. User wants to select a Box folder by dragging and dropping.
7 votes -
Feature to run report for missing files for access stats on folder when the folder is not available as of the moment.
Feature to run reports for missing files for access stats on folder when the folder is not available as of the moment.
1 vote -
More accurate presentation on progress bar of preview
Preview of a large file can take long time for rendering, and currently progress bar goes from 0 to 90% quite quickly, but never progresses from that point. This is misleading and we want progress bar to give more accurate presentation on how much longer we need to wait for preview to be loaded.
5 votes -
The ability to jump to folder directly when editing "Shared Folders" from "Groups" in admin console
As-is : Groups -> Shared Folders -Edit-> Unclickable for folder name
To-be: Groups -> Shared Folders -Edit-> Able to jump to displayed folder by a click3 votes -
SQ1
I purchased a new Microsoft Surface Pro X and it uses a Microsoft SQ1 processor. Box Drive currently does not work with this processor. As we are rolling out these Surface Pro X's with our company it would be great to get box drive to work with the new SQ1 processor.
4 votes -
Create dormant to inactive/disabled user workflow
Provide a report/feature in the admin console where admin can set a max duration a user can be without logging in to Box and then the account is set to inactive/disabled in the enterprise. This is something that is causing issue with cyber security when users have not logged in for a long time but account is still active/available.
1 vote -
File Upload Notification - Ability to set alerts to a specific managed user per folder
File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.
We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s to receive alerts just for that folder, when files have been received.
Our issue is I created and own the folder, I share the link with the client. Myself, the sales person and accountant are waiting for uploads but there is not way to alert them on that specific folder. You could have a selection in each users notifications to turn on file request alerts. Then any file request alert activated by a file owner to that managed user would push to them with the sub-folder name: Uploads from Dr Joe - file received!
Right now I can't even find a report I can run for file requests uploads received. I can run a search and find the folders but then its a guessing game of which of our 300 clients uploaded files that day. Please team box - create an alert feature or at least a report to track all received files! Love file request, just need to be able to manage it otherwise our clients are having to do work to tell us they sent files or wonder why we didn't respond.
File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.
We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s…
1 vote -
Add WebEx Teams to the recommended apps section of WebApp
Customer would like to send documents to WebEx Teams through the recommended apps feature.
1 vote -
Data report (export) from Lite or Individual accounts
Provide users who have an individual (Lite) account with the ability to export a report on data stored and data collaboration - as per a business account.
This would be beneficial for data auditing.1 vote -
Option to have approval process for sharing a folder or file.
In some folders, you want to allow, shared links, but would like to have some management oversight of this process. It would be beneficial at a parent folder level (and therefore cascading to all children folder) to have the option to "request to share file" in addition to the other functions related to restricting link creation or collaborator invitation.
Instead of relying on the "appropriate party" to be configured to receive notifications that an item has been shared, this would allow them to be ahead of the curve before a share is actually created.1 vote
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