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193 results found

  1. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would…

    15 votes

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    0 comments  ·  Shield  ·  Admin →
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  2. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    32 votes

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  3. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    13 votes

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  4. Ability to provide feedback on anomalous download alerts

    I would like the ability to provide user-level feedback on anomalous download alerts. Today, you can only provide feedback via the folder and suggest whether or not it contains sensitive information. It would be better if you could provide this feedback at the user level - if someone is on a specific team, they may be expected to download a lot of files from a specific folder. However, that behavior might be anomalous for another user on a different team. I also find that these alerts are often triggered for new users who are not actually downloading an unusual amount…

    3 votes

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  5. The "Application Restriction" should be configurable with the same granularity as the "Download and Print Restriction".

    (Japanese follows English)

    In the "Download and Print Restriction" section of Box Shield's Access Policy, it is possible to apply download, print, move and copy restrictions to Browser/Mobile/BoxDrive by specifying Managed/Outside Users and Owner/Co-Owner/Editor.
    On the other hand, third-party applications are not included in this restriction, and only downloads can be restricted under "Application Restrictions".
    We would like to be able to set "Application Restriction" to the same granularity as "Download and Print Restriction, as it provides a more consistent user experience if the same controls are applied regardless of which device or application is accessing the site.


    Box Shieldのアクセスポリシーの「ダウンロードと印刷の制限」でブラウザ/モバイル/BoxDriveに対してダウンロードや印刷、移動、コピーの制限を管理対象/外部ユーザや所有者/共同所有者/編集者を指定して制限を適用することが出来ます。…

    11 votes

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  6. Shield admin notifications to other admins when files are marked safe, etc

    Interest in letting all Shield admins know when a file has been marked safe, useable, etc by another Shield admin

    2 votes

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  7. Filter Marked as safe

    Shield needs a filter and a display setting for the dashboard for an alert that have been checked and marked as safe, currently it is hard to identify alerts that have been checked by other admins and marked as safe causing duplicate effort.

    3 votes

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  8. Allows the report to see the classification labels that have been applied in the past

    In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
    One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
    By…

    2 votes

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  9. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    4 votes

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  10. Shield Requests

    Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

    Feature request:

    1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

    2. Currently Box only encrypts the file with a red banner on top if malware…

    2 votes

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  11. Be able to Block specific filetypes from being uploaded to Box

    Allow for an organization-wide policy to block specific filetypes from being uploaded to Box, or at least prevent them from being uploaded/moved to specific folders with specific classifications.

    1 vote

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  12. Allow admins to be able to exclude specific folders from scanning policies

    Be able to safelist individual folders and their content, in case the latter are part of normal operational activities of specific teams, and to reduce false positives/noise to SecOps teams.

    1 vote

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  13. Give download rights for analysis without flagging safe

    Hi, we have a process of validating in a secured sandbox environment documents that are flag as malicious to be analyse to put back into circulation if it's a false positive. Right now, Box Shield co-admin cannot retrieve those documents. Support suggest to flag them as false positive, download them and revert them back. It is a horrible practice to have to do that. It gives false information to the AI and it prevents automation via webhooks.

    I have a multiple async jobs I want to run when a file becomes a false positive. This way of downloading is dangerous…

    1 vote

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  14. Update Shield Access Policy Restriction for Box Sign

    For the Box Sign Request Restriction, add the option allow a signature request, but require additional security controls (e.g., signer authentication, password) for the signature request.

    We need the ability to send sensitive content for signature but don't want it sent using a public link.

    1 vote

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  15. Improvement of anomalous download

    At the present, Anomalous download can't detect the external user's behavior.
    I think it is the risk of data leakage.
    I want to detect anomalous download of external users who is invited my tenant.
    thanks

    4 votes

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  16. Enhanced Auto Classification and File Criteria for All File Types in Box

    We would like to have the ability to specify all file types in the file criteria for auto classification. Since there is currently no way to cascade classifications to all files excluding folders (categorizing confidential info on a file-by-file basis), I would like a feature where all files can be classified.

    With the current individual extension specifications, it is not possible to use wildcard characters, so we would like to reduce the potential for information leakage due to intentional extension changes.

    2 votes

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  17. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    20 votes

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  18. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    36 votes

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    1 comment  ·  Shield  ·  Admin →
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  19. Allow Shield Location Rule Restriction By Folder

    Currently Shield's Location Restriction rule is applied to the entire EID by user/groups. It would be helpful to be able to set this up by specific folder(s) or folder structure.

    Ex. Team A is not allowed to view specific content while in Location X, however Team B is able to. Currently the restriction would be set on the EID level and both teams would be under this restriction.

    We could exclude group B or other groups from the rule however Group A would still be restricted from accessing other content within the EID.

    1 vote

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  20. Provide an exportable report for Shield Admin for each Anomalous Download alert

    Every time an anomalous download alert is received, IT would ideally want to share a readily available report (XLSX / CSV) with the affected user's manager as they would know far more about the content and whether this is abnormal behavior. As it stands today, if the alert is not big then a manual list of folders / files is provided, or we have to run a User Activity Report (which can take some time) and then filter and cut down accordingly.

    5 votes

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