Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

206 results found

  1. BOX SHIELD - Block all applications from downloading content

    The following feature is redundant:

    Block all applications from downloading content - No integrated applications (except Microsoft Office for the web, Google Workspace, Apple iWork, and Adobe Acrobat Online) or published custom applications will be able to download content protected by the access policy.

    I thought the purpose of Box Shield was to protect organizations from data breaches????

    We have configured everything within our box account to prevent certain data from being download or printed. However, Box gives our users the option to open these confidential files in Adobe Acrobat which then allows them to download, print, and anything else…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Whitelisting Access Using Managed User Groups

    Companies frequently hire contractors and provide them with company email addresses to access internal networks and applications. This creates an issue with contractors having visibility into an entire folders and not just the projects/folders that apply to them. Shield's whitelisting capabilities allow us to limit external email domains, but because contractors are given a company email domain the whitelisting capabilities do not apply.

    We would like to be able to create a "Consultants" Managed User Group and whitelist access to break waterfall permission for internal Managed User Groups.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on roadmap  ·  2 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add classification columns to Collaboration and Shared Link Reports

    Add columns to the Collaboration and Shared Link reports to display file/folder classification

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    gathering feedback  ·  1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Restrict Collaboration for Individual External User

    Customer would like to have the ability to block individual external users from collaborating on their enterprise content. The external domain allow list is too broad if only one or two external users need to be blocked from collaborating on content.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Shield enhancement against EID-to-EID content move / copy

    Need the ability to generate a Shield alert when someone copies or moves content from one EID repository to another EID; to include any movement of content via the api.box.com utilizing cURL or other CLI.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This type of detection is something we want to investigate further. We are in the midst of getting additional feedback on this topic as the team works on other Threat Detection enhancements.

  6. Shield Alert - mark as resolved

    On the dashboard for Shield, you see a list of alerts generated through threat detection policies. We'd like to see the functionality where end users could mark an alert as seen and/or resolved so everyone who monitors the Shield alerts would know whether it's been resolved or open. This is similar to a ticketing system, but a simple notes body on the alert where someone could put an explanation of their response to the alert would greatly enhance visibility and drive better usability. Thanks!

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Priority of classification policies in combination with shield detection rules

    Hi,
    I can currently prioritize classification policies. Unfortunately, the classifications used in this way categorically overwrite those created with box shield's access policies.
    For example: I have a classification only with shield access policies.. high confidential. This includes external collaboration restriction, download and print restriction.
    It will be set manually on the desired folders. All files in this folder are now protected
    Now i also have a classification with classification policies like credit card number or IBAN code. This should inform user automatically that there's a file with (maybe) protectable content.
    This overwrites the classification which is manually set on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Shield Classification based on keywords or text terms

    Shield auto-Classification on keywords or terms

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Can we get another pop-up screen when Deleting a Shield Access policy to make sure that is the action the admin wants to take?

    The 'Delete' and the 'Edit' button are right next to each other on the Shield Access Policy page. When clicking 'Delete' the policy automatically deletes. It is easy to accidentally click instead of 'Edit'. Can we get a second window that asks if that is the action the Admin/ Co-Admin wants to take on the policy?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Add Smart Access Security Control to cap external user permissions

    Add the ability to cap external access. Example; restrict external users to Viewer/Uploader rights or below; or Viewer and below (e.g. Read Only).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Box Sheild can use some help

    It would be great if there was a way to be able to enter notes on an incident. Also to flag an incident as complete and have it removed from the list.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Notify or provide options on password protected files in Automated Classification

    When running automated classification, files containing passwords will not be checked for PII information. This means they are potentially at risk of getting shared externally. There should be options to classify them if they are password protected or it should have the option of alerting.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. "Smart Access: Download restriction" for G-Suite

    We want "Smart Access: Download restriction" to control the download/printing capability of G-Suite apps. We want the integration just like office online which restrict download/print on office online apps.

    For security perspective, we want to minimize the risk of data breach, so we are planning to store the confidential files on box and restrict the content to be downloaded to the devices. However currently if user opened the files on G-Suite, the files can be downloaded or printed.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on roadmap  ·  1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Option for Shared Link Restriction on new links only

    We would like the option to apply the shared link restriction to "new links only" so that current links are not overwritten. This would be similar to the External Collaboration Restriction option to apply to "only new external collaborations"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Allow configuration of permissions to apply and change each classification created

    To apply or change a classification, select "Owners/co-owners and editors" in the classification settings, and then click Users with editorial privileges or higher can apply and change the classifications.
    However, by implementing a feature that allows configuration of permissions to apply and change each classification created, the Security can be enhanced.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on roadmap  ·  3 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Automatically classify content based off uploader

    Automatically classify content based off uploader of document. Use case: anything a legal team member uploads should automatically be classified as confidential

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Auto classification of files/folders based on metadata and comments

    It would be helpful if Box's auto classification feature were able to trigger file classification (and thus, security controls) if metadata on a file/folder is sensitive in nature or if a file has comments/tasks/annotations that contain sensitive information.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Make available list of countries available for a Shield List

    The input fields are not the easiest way to find a value to add to a Shield List. Naming convention is different across systems, so it would be helpful to know the values that are available to be added.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Add a Birthdate / Birth date infotype to Automated Classification

    Birthday is not an an InfoType in automated classification. Please add this field.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base