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  1. Admin Trash -- Include Items in 'Trash' when using Search in Content Manager from the Admin Console

    Search in the Content Manager does not currently include items in Trash. This is a security/eDiscovery challenge currently.

    52 votes

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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Export / Download of all 'Held' Content in a Legal Hold via UI (aka Add an 'Export Content' Button)

    There are already exposed API endpoints for customers to programmatically export/download all content that's being held as part of a Legal Hold Policy - https://docs.box.com/reference#legal-holds-object, but some customers don't have development resources and would prefer for this functionality to be simply exposed as an 'Export Content' button on the Legal Hold Policy UI itself.

    25 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Retention Policies as Deletion Policies

    Files in a folder (or globally) would be purged after a certain period of time, but if a user wants to remove the content before that time, they would be able to do so.

    23 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Collaboration Whitelisting - Add Ability to Whitelist Specific External Users

    The Collaboration Whitelist feature is currently scoped to whitelist entire domainsREQUEST: Take this current domain whitelisting a level deeper by only allowing certain users from a given domain to collaborate with ones own EID, aka introduce user-level external collaboration whitelisting controls to where a company can say "block all collaboration with all @acme.com users except for X @acme.com users"

    19 votes

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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Launch workflow at end of retention policy

    There should be an option to launch a workflow process when a retention policy expires. This would allow for use cases such as moving the file to an archive, destruction approval, etc.

    12 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include all file names in expiration notices of retention policies

    Retention notifications to include the name of each file (instead of just names of folders containing the files) that will expire in 14 days

    12 votes

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    under consideration  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  7. 11 votes

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    on roadmap  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Smart Archive

    Ability to report on content that hasn't been accessed, modified etc after a certain period of time and ideally take action e.g. delete or move to archive.

    11 votes

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    not planned  ·  1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Restrict the move to the trash in Retention and Legal Holds

    Currently, Retention and Legal Holds prevent contents from deleting them permanently, but it's more helpful to let contents not to move to the trash. We would like to choose from either option. ion.

    10 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    not planned  ·  Jessica Fain responded

    This is an understandable request, but if fulfilled, would create a situation where users had no way of removing files from view.

  10. Manage Quarantine Programmatically (via API)

    There is no way to manage the quarantine process programmatically. As a result, we must individually release / delete quarantined files via the UI.

    Given that the policies have a tendency to generate false positives, this process becomes very time consuming and difficult to manage and requires valuable IT time to click buttons (often for hours).

    At our scale, and since we opt to use DLP policies, it's impossible to manage.

    10 votes

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    2 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Flexible Retention Policies including ability to override existing policies if necessary

    The inflexibility of current retention policies does not allow customers to meet all of their legal obligations. Currently, if a retention policy is placed on a document, it is not possible to permanently delete the document before the retention period is completed.While these retention policies settings may work (and are required) for FINRA compliance, they cannot be used for all use cases. For example, if an organization reaches a legal settlement, and part of the settlement is the destruction of certain content (either one user's content or content specific to the case), this request cannot be completed.

    10 votes

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    on roadmap  ·  1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow users to easily set retention on an individual file or folder

    End users need to have the ability to easily apply retention policies to individual documents. They should be able to click an apply policy button, choose the policy and click OK
    Policies should be able to be configured so that users only see policies that apply to them or they have access to.

    9 votes

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    2 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Collaboration Domain Whitelisting at Folder Level

    We want to whitelist other domains at the folder level so that collaboration can be open with certain clients on external folders while also being completely blocking collaboration with any other domains.

    9 votes

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    not planned  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  14. 8 votes

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    not planned  ·  2 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to customize download policy thresholds

    Currently the policy thresholds are automatically set by our algorithms, and the policy is triggered on a per minute rate basis and one hour time window. This has caused alert fatigue for the customer because so many notifications are generated every few minutes based on these thresholds that they aren't able to update or customize.

    8 votes

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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    not planned  ·  jfain responded

    We will be looking at how to reduce the noise but it might not be through enabling customization.

  16. Warning when moving files into folders with different retention policies

    Warn or prevent the user if they are moving a file from a folder with longer retention policy to a shorter retention policy that the longer retention will still hold

    7 votes

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    not planned  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hide admin from access stats when viewing/downloading content on legal hold

    We do not want users on legal hold to know that their content is being previewed or downloaded. We want to be able to "hide" their actions from the access status.

    7 votes

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    not planned  ·  1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow export of content from Content Manager

    When reviewing content from users who are on legal hold, allow admins to export data directly from Content Manager instead of requiring the admin to navigate to the file in Box.

    7 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unified/Global 'All Trash' View

    In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).

    To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.

    From that view, an admin would be able to see:
    1. File/folder name
    2. Date deleted
    3. Owner
    4. Deleted by (user)
    5. Option to permanently delete or restore

    7 votes

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    1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Apply retention policy to all existing content

    Currently with Governance, you have the ability to apply a retention policy to all new content. This policy does not touch any of the existing content within the domain. This is a large issue for an enterprise that wants to apply a single retention policy to the entire domain.

    7 votes

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    not planned  ·  1 comment  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
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