Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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  1. Adding "contains" filter for string metadata

    For our use case it is important to trigger a workflow based on metadata availability. E.g. when a string metadata contains a list of values (think about a list of violated policies a document was validated against) and for a specific value in that list a workflow should be started (think about that a financial policy violation is listed the financial remediation workflow has to be started).
    Right now only "equals" or "starts with" are supported metadata matching options but "contains" is missing.
    Using multi value string fields is no option right now as those are not supported in search…

    24 votes
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    0 comments  ·  Metadata  ·  Flag idea as inappropriate…  ·  Admin →
  2. Insights map uses wrong geoip database

    We have noticed that the map displayed on the insights page does not use the same information the report attached to the map does. On the map we see connections to countries that are not in the report.

    This massively reduces the value of the map and has raised multiple security alerts, as we see connections from countries on our "forbidden list" that we cannot explain with the report.

    Lack of correct information is removing trust in the overall solution in our security department. This should be fixed soon.

    4 votes
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    0 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  3. Invite users to file request

    We would like to inform our users that we have created a file request area for them. As soon as we create a file request we would like to be able to send a number of users a notification that they should upload their files there.

    Currently we have to manually copy the URL into an email to inform people, which breaks the flow. We would like the same functionality we see when creating shared links.

    5 votes
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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Box for Office - Access to Collections

    Now that we can organise our files in Box using Collections, it would be good to be able to access this functionality in the Office Apps. This is 'mainly' relevant to the Outlook Box add-in that comes as part of Box for Office for when you want to save to Box or insert from Box.
    Excel/Word/PowerPoint - I would argue that the best experience is opening from Edge/Chrome using Box Edit.

    17 votes
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    1 comment  ·  Box for Office  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to set Default Collaboration Role to Viewer-Uploader

    Please allow the ability to set Default Collaboration Role in admin console to Viewer-Uploader.

    Currently the only options are Editor or Viewer. Editor is too much access as a default and Viewer is too limited. Please provide Viewer-Uploader as a third option or to replacement Editor role. Viewer-Uploader is a safer option as a default as it allows everything Editor role does except delete. Users are not being mindful when they share content and our support team spends time doing search and rescue. If Viewer-Uploader were the default, safer environment and Box will have better appeal.

    6 votes
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    0 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  6. filter the activity report with specific classification

    We want to get the activity reports for specific classification(just like specifying the folder).

    We need to audit user activities for confidential files every quarter. Current activity reports can only specify the user, date, folder and action, not classification.

    27 votes
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    under consideration  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  7. Group - Allow the deletion of a list of user

    Group Management - Allow the deletion of a list of user.
    And do not search user one by one in the group, then click one by one on Remove button and then save ...
    When you have hundred users to remove in a group with thousand users, it is boring and time consuming...
    To add a group we can add several users at the same time, it is better !

    5 votes
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    0 comments  ·  Users and Groups  ·  Flag idea as inappropriate…  ·  Admin →
  8. Jump to the same path on Box Drive directly from Box Web

    Like Dropbox app, we would like a capability to move directly from Box Web to Box Drive. The usecase behind this is that we want to edit a file from Box Drive not Box Edit but want to search on Box Web.

    80 votes
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    7 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create reports for Shield actions/tracking

    Create reporting for Shield activities, including the following:
    1) Classifications applied by their name (i.e. 'externalpublic used on 157 folders/files'). This would help determine popular and unpopular classifications.
    2) User who applied the classification label and each time they applied one (i.e. Person A applied shield classification labels on 10/1, 10/2, 10/3, etc). Helps see who is using the labels and how frequently.
    3) User and which label they applied (i.e. Person B applied the external
    public label on 10/1, 10/2, 10/3, etc.). Helps see a combo of the above two bullets.
    4) Number of times a shield classification…

    5 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  10. box drive sync progress

    When syncing large amounts of data or many items into Box, I don't have a number of items remaining unless I try to log out of Box drive while it is uploading. Could we take that information and put it into the Box Drive icon like it was displayed in Box Sync?

    134 votes
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    under consideration  ·  17 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve reliability of email upload

    Improve reliability of email upload

    Email upload can sometimes get delayed. Most of the time upload is completed relatively soon, but sometimes it takes hours to complete. We want this feature to be more reliable and predictable.

    8 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Folder colors

    In Box it is not very easy to see what foders are shared externally. There are small globe icons on the collaborators, but if that list is too long, the external collaborator might not show up.

    Apart from that: the list of collaborators is not visible in Box Drive.

    Box should introduce a new Folder type (different color, different icon) to show that information in this folder is shared with external collaborators. This functionality should be available across all clients (Web, Drive, Mobile).

    7 votes
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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  13. Feature requests

    I wish Box notes were more like DropBox Paper. Top things I like:


    • The editor is essentially a live Markdown editor so nearly all formatting doesn’t require leaving the keyboard.

    • Full support for Markdown export.

    • Comments can be attached to each paragraph - so much better than the one thread per Box note.

    • Links are properly clickable without the silly ‘link bubble’

    • Auto-generated ToC

    4 votes
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    0 comments  ·  Box Notes  ·  Flag idea as inappropriate…  ·  Admin →
  14. I want to restrict the installation of the desktop application by user

    Is it possible to add a feature to the management console that allows me to limit the installation of desktop applications (Box Drive, Box Note, etc.) per managed user?

    Once this is achieved, there will be more control over which desktop applications a corporate user can install.

    4 votes
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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  15. 38 votes
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    4 comments  ·  Box for Office  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your great suggestion! We know this capability would be hugely valuable. This is not something we’re currently working on, but we’re always considering feedback from customers like you in how we work with Microsoft to enhance secure productivity and collaboration.

  16. Add the ability to abort operations such as moving, deleting, and restoring from the Trash Box that involve large amounts of content.

    Add the ability to abort operations such as moving, deleting, and restoring from the Trash Box that involve large amounts of content.

    Box does not have a function to abort operations such as moving or deleting folders or files containing a large amount of content, or restoring from the Trash Box. By adding this function, users can abort the operations they have done by mistake.

    3 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  17. Collaborator Clean Up

    Collaborator Clean Up - In Account Settings / Collaborators, we want to add the ability to click on any collaborator and see what files and folders they have access to. When looking at the list, have a button available to remove them from specific folders as needed. This will be especially helpful when performing a CBN, Audit or Digital Clean up.

    11 votes
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    2 comments  ·  Users and Groups  ·  Flag idea as inappropriate…  ·  Admin →
  18. Whitelisting Access Using Managed User Groups

    Companies frequently hire contractors and provide them with company email addresses to access internal networks and applications. This creates an issue with contractors having visibility into an entire folders and not just the projects/folders that apply to them. Shield's whitelisting capabilities allow us to limit external email domains, but because contractors are given a company email domain the whitelisting capabilities do not apply.

    We would like to be able to create a "Consultants" Managed User Group and whitelist access to break waterfall permission for internal Managed User Groups.

    3 votes
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    gathering feedback  ·  1 comment  ·  Shield  ·  Flag idea as inappropriate…  ·  Admin →
  19. Apple MacPro M1 Chip

    I have a new MacPro with the M1 chip. Is the Box Drive extension fixed?

    4 votes
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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  20. Box Drive (Windows) - Remember folder view settings

    We’ve been using Box Drive since launch, and it’s been an incredible improvement in our workflow. Only a small issue has made it notably less useful in saving time, and is a known issue documented here (community.box.com/t5/Box-Drive-Known-Issues..)

    Our file name and directory lengths are wider than the default for Box Drive/Windows. Normally Windows remembers preferences around column width, but in this case, as you know, Box Drive does not. This causes us to have to manually resize the “Name” field in every folder/directory, every time we access one. Therefore each user is having to do this perhaps dozens of times…

    139 votes
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    not planned  ·  13 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
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