Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9986 results found
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Regarding the UI Change
Following the UI update on July 7, 2026 (Japan Standard Time), URLs entered in approval tasks are no longer automatically converted into hyperlinks.
I frequently include URLs in approval tasks, and approvers also often click those links during their review. For that reason, I would appreciate it if URLs in approval tasks could continue to be automatically hyperlinked, as they were previously.
I have confirmed that URLs in regular comments are still automatically converted into hyperlinks. However, I would like approval tasks to retain the same hyperlinking behavior as well.
1 vote -
Display the file name in the browser tab when opening Excel files from Box Web in Excel for the web
When opening an Excel file from Box Web using Excel for the web, the Edge/Chrome browser tab displays “Box for Microsoft 365 web” and the actual file name is not clearly shown.
Since Box Web is frequently used for real-time collaboration and co-authoring, users may open multiple Excel files at the same time. In that situation, it is difficult to identify each file from the browser tabs.
Please consider improving the browser tab title so that the opened file name is displayed clearly when using Excel for the web from Box Web.
1 vote -
Forms 正規表現
{English}
We would like to request input validation for Box Forms text fields.
When collecting information through Forms, we want to prevent inconsistencies in text input and ensure that users enter data in the expected format.
Ideally, administrators should be able to define their own validation rules. We would therefore like Box Forms to support regular expression (regex) validation for text fields.
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{日本語}Box Formsのテキスト項目に入力チェック機能を実装してほしいです。
Formsで情報収集を行う際、テキストフィールドの入力内容に表記揺れが発生しないようにし、期待する形式で正確な情報を入力できるようにしたいと考えています。
管理者が任意の入力ルールを設定できることが望ましいため、テキストフィールドで正規表現（Regex）による入力チェックをサポートしてほしいです。
1 vote -
Create More Filters for User Details Reporting
I am looking to have a User Details report automatically filter out platform users from managed users. Additionally, I'd like to see some other configurations of user outputs:
All Users (managed, unmanaged, external, and platform users)
Managed Users (managed users ONLY [without platform users])
Platform Users (only platform users)
Unmanaged Users (unmanaged users)
External Users (external users)
Managed and Unmanaged (managed [not platform] and unmanaged users)
Managed and Platform Users (managed users report as of today)2 votes -
API Support for Managing Shared Links on Hubs
This request is to add Box API capabilities to view, create, update, and remove Shared Links for Hubs. Currently, there is no API support for managing Shared Links on Hubs, which limits automation and integration with enterprise workflows.
Enabling this functionality would allow for programmatic control of Hub sharing, improve governance, and support scalable content distribution strategies.
15 votes -
Hover over file name
I see that a hover option to view whole file names was offered in 2022. This used to work fine for me but recently stopped. I can no longer hover to see whole file names and have to go back to opening the doc to view full names. Am I the only one having this problem or did it stop for everyone?
2 votes -
Show Folder size
Please add feature to show size of a folder not just number of files.
2 votes -
Allow the possibility to have several several MFA as a backup
Many website allows to have multiple secure key for example, so if you have lost your main secure key, then you can still use the backup one.
I have 2 secure keys and I have them configured in parallel, and BOX.com is the one of the only website that doesn't allow such use case.1 vote -
Box Sign: Prevent automatic managed account creation for login-required external signers
Problem statement
When a Box Sign request is sent with Login Required, recipients without an existing Box account must create one before signing. If their email domain belongs to an enterprise with Auto Enrolment enabled, this results in a managed enterprise account being created even though the user only needs to sign a document.Requested enhancements
• Allow login-required signing without provisioning a managed Box account.
• Exempt Box Sign account creation from Auto Enrollment.
• Allow administrators to configure this behavior.This would be particularly valuable for enterprise-to-enterprise signing workflows where recipients are not intended to become Box users.
The current workflow is broken as SSO restriction doesn't allow the staged user to login or complete the sign-in process anyways, essentially making the pre-provisinoing\staging unwanted\stale entry.
Problem statement
When a Box Sign request is sent with Login Required, recipients without an existing Box account must create one before signing. If their email domain belongs to an enterprise with Auto Enrolment enabled, this results in a managed enterprise account being created even though the user only needs to sign a document.Requested enhancements
• Allow login-required signing without provisioning a managed Box account.
• Exempt Box Sign account creation from Auto Enrollment.
• Allow administrators to configure this behavior.This would be particularly valuable for enterprise-to-enterprise signing workflows where recipients are not intended to become Box users.
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1 vote -
Request for AI Unit Usage Limits by User and Group
We would like the ability to control AI Unit consumption at both the user and group levels.
Currently, AI Unit usage can be difficult to manage across different departments and user types. We would like administrators to be able to:Set AI Unit usage limits for individual users
Set AI Unit usage limits for groups or departments
Receive alerts when usage approaches configured limits
Prevent excessive AI Unit consumption and improve cost controlThis enhancement would help organizations govern AI usage more effectively and allocate resources according to business needs.
1 vote -
Request for a Role That Can Manage Collaborators Without Access to Folder Settings
We would like to request an enhancement to Box's permission model.
Business Requirements
Our organization has the following requirements:Delegate collaborator management to designated power users.
Restrict folder configuration and administrative settings to the IT department only.Current Limitation
Currently, we cannot satisfy both requirements simultaneously with the existing roles.
Option 1: Power Users as Co-OwnersPower users can manage collaborators, which meets our first requirement.
However, they can also modify folder settings, which conflicts with our governance policy.Option 2: Power Users as Editors with Collaborator Management Enabled
Power users can manage collaborators without having access to all folder settings.
However, general users must be assigned roles such as Viewer Uploader.
As a result, general users are unable to delete files, which does not meet our operational requirements.Requested Enhancement
To address these challenges, we would like Box to provide one of the following:A new role similar to Co-Owner that can manage collaborators but cannot modify folder settings.
A granular security or permission setting that allows administrators to:Grant collaborator management privileges, while
Restricting access to folder configuration and administrative settings.This enhancement would enable organizations to delegate day-to-day access management while maintaining appropriate governance and control over folder settings.
Thank you for considering this request.We would like to request an enhancement to Box's permission model.
Business Requirements
Our organization has the following requirements:Delegate collaborator management to designated power users.
Restrict folder configuration and administrative settings to the IT department only.Current Limitation
Currently, we cannot satisfy both requirements simultaneously with the existing roles.
Option 1: Power Users as Co-OwnersPower users can manage collaborators, which meets our first requirement.
However, they can also modify folder settings, which conflicts with our governance policy.Option 2: Power Users as Editors with Collaborator Management Enabled
Power users can manage collaborators without having access to all folder…
1 vote -
Implement XAA for Box GCP
Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.
1 vote -
Please review the reordering of menu items and consider using a pop-up display.
Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.3 votes -
Metadata Save and Cancel options on folders
I'd like to request to include the Save and Cancel option for Metadata on a folder.
Metadata (retention) templates are applied immediately upon selection on a folder. Because the interface does not feature a secondary "Cancel" or "Save" button, the policy takes effect the moment the template is chosen (=added), making any subsequent cancellation irrelevant to the already-applied configuration. This behavior does not occur when adding metadata to individual files.1 vote -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
4 votes -
Add Ability to Filter by "Status" In User Details Report
Refine User Details Report by adding user "status" as a filter
3 votes -
Prevent LFO from occurring due to Box Relay
When running folder actions (copy/move/delete) in Relay workflows, if the source or destination folder contains a large volume of content, that folder may become subject to LFO, causing files to be locked and preventing other users from accessing them.
Therefore, when a user attempts to configure a flow with a folder that could be subject to LFO, we want to prevent unexpected LFO by clearly indicating on the flow creation screen that the workflow cannot be created due to LFO—for example, by displaying an error message or making the folder unselectable.
〈Box RelayによるLFOの発生防止〉
Relayのワークフローでフォルダアクション（コピー／移動／削除）を実行する際、コピー元またはコピー先のフォルダに大量のコンテンツがあると、そのフォルダがLFOの対象となり、ファイルがロックされて他のユーザーがアクセスできなくなる場合があります。そのため、LFOの対象になり得るフォルダをフローに設定しようとした時点で、フロー作成画面でエラーメッセージを表示する、または該当フォルダを選択不可にするなどの対策により、「LFOの影響で当該ワークフローは作成できない」ことを明確にし、想定外のLFO発生を防ぎたいと考えています。
8 votes -
Add an Option to Hide Global IP Address in Box Sign Signature Logs
Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.
In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.
For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.
〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.
In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.
For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign…
9 votes -
Automate Outcome Based on Metadata Field Change
We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.
As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
The issue is that there are always multiple positions being worked at any given time and some positions take weeks or months to fill so the task stays open for this time, along with all others. this is confusing/frustrating for her.We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.
As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
The issue is that there are always multiple positions being worked at any given time and some positions take weeks or…1 vote -
Enable Metadata Cascading and Autofill on Folders
It would be very helpful to have the ability to enable cascading and autofill on folders when a metadata template is added as an outcome. In our case, we create new folders for each new position requested and being able to automate the process of applying a metadata template to files added to the folder and then have the metadata populated would be save a lot of time and effort for our HR team.
1 vote
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