Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9835 results found
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Match between Box AI for Hubs answers and reference information
The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.-in Japanese-
Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。3 votes -
AI Redaction
Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.
20 votes -
We would like the number of contents per hub to be displayed in the Box Hubs management function
When using Box AI for Hubs, the current limit for the number of pieces of content that can be placed in one Hub is 10,000.
We would like to be able to check this upper limit in the Hubs list in the administration console.Box AI for Hubsを利用するにあたり、1つのHubに配置できるコンテンツ数は現在10,000が上限です。
その上限値が管理コンソールのHubs一覧で確認できるようにしてほしいです。13 votes -
Share Box Forms with co-owners
Can you enable the ability to share a Box Form with another user as a co-owner or editor?
For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.
19 votes -
Shift Click select for multiple files in Box App
In an ordinary folder in Box, you are able to select one document using the 'cube' and hold shift on your keyboard and select another document down the list and it will auto select everything in-between.
This functionality is not present in Box Apps. Adding this functionality would make it quicker and easier to edit metadata and download documents from a subset of an app view as well as unify behavior between Box Apps and the rest of the Box Web App.
2 votes -
Regarding the file display when changing the BoxNotes URL from "note" to "file" BoxNotesのURLを"note"から"file"にした際のファイル表示について
After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.
Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
Therefore, we request an improvement to the display state of the read-only function in Box Notes.■An example of changing "note" to "file" in the URL.
Legacy Box Note URL：
https://example.app.box.com/"notes"/00000000000The URL when the URL is changed to "file"：
https://example.app.box.com/"file"/00000000000[和訳]
BoxNoteを公開後、編集者が意図せず内容を修正しないよう、公開URLを「note」ではなく「file」にしたい。
しかし「file」表示ではレイアウトが崩れ（横幅が狭くなる）ため、現状では公開用途として使用できない。
「file」に変更した後も表示方法を選択できる状態を維持する、または全幅表示で展開できるようにしてほしい。
当社ではBox Notesを全社向けTIPS紹介の媒体として利用しているが、BoxNoteのURLを「note」のまま全社展開すると意図しない編集が発生してしまう。
そのため、BoxNoteの読み取り専用機能における表示状態を改善してほしい。■URL内の「note」を「file」に変更した際の例
従来のBoxNoteのURL：
https://example.app.box.com/"notes"/00000000000URLを「file」に変更した際のURL：
https://example.app.box.com/"file"/00000000000After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.
Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
Therefore, we request an improvement to the…2 votes -
I want to be able to change access permissions when inviting someone to a Box folder via Teams
As per the current Box specifications, when you invite someone to a Box folder via Teams, they will be granted editor permissions and cannot be changed in advance.
After inviting via Teams, it is possible to change the access permissions on the Box side, but it is very inconvenient to have to change the access permissions every time.
By making it possible to set access permissions in advance, unnecessary permissions will not be granted, reducing the risk of incidents occurring.(日本語)
件名：Teams経由でBoxフォルダへ招待する時、アクセス権限を変更できるようにしたい
内容：
現在のBoxの仕様として、Teams経由でBoxフォルダへ招待を行う場合、編集者として権限が付与され事前に変更する事はできません。
Teams経由で招待後、Box側でアクセス権限の変更は可能ですが、都度アクセス権限の変更をする事とても不便です。
事前に付与されるアクセス権限の設定が可能になる事により、必要のない権限を付与する事がなくなる為、インシデントが発生するリスクが減ります。14 votes -
Controlling Public Link Creation and Scope on a Per-Folder Basis
In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:・For each folder, configure whether public links can be created for the files in that folder
・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)Reason: As part of our security measures (to prevent information leaks), we want to finely control, on a per‑folder basis, any unnecessary creation of public links.
＜フォルダ単位での公開リンク作成可否・対象範囲の制御＞
最上位フォルダのフォルダ設定で、共有リンクへのアクセス：「このフォルダに共有リンクからアクセスできるのはコラボレータのみに制限する」＋「フォルダのみ」としています。
このような最上位フォルダの制限を維持したまま、配下フォルダやそのフォルダ内ファイルについて、以下の設定が行えるようにしたいです。・フォルダ毎に、フォルダ内ファイルに対する公開リンク作成の可否を設定
・フォルダ毎に、フォルダ内ファイルに対して公開リンクを作成できるユーザー範囲を設定（例：管理対象ユーザーは可、外部ユーザーは不可）理由：セキュリティ対策（情報漏えい防止）の一環として、不用意な公開リンク作成をフォルダ単位で細かく制御したいため。
In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:・For each folder, configure whether public links can be created for the files in that folder
・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)Reason: As part of…
2 votes -
Box for Office and co-authoring
Co-authoring and Box for Office each create "places" in Office applications, which is confusing to the end user. Per Box Support, files opened via the Box For Office integration cannot be co-authored.
The Box for Office integration includes Office ribbon icons, more intuitive file open/save workflows, and has been part of the Box integration environment for years. Consider either improving the UI of the "Place" created by the co-authoring integration or allowing co-authoring on content opened via the Box for Office integration.
3 votes -
1 vote
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Filter unmanaged users who have not been collaborated in the user detail report.
Content:
Currently, the user detail report cannot filter unmanaged users who have not been collaborated,
and it is necessary to check while cross-referencing with the user list on the Users and Groups screen.
Additionally, the unmanaged user list on the Users and Groups screen can take up to 24 hours to reflect changes,
which may cause discrepancies with the information at the time of report output, reducing operational efficiency.
I request the implementation of a feature that can filter unmanaged users who have not been collaborated.(日本語)
タイトル： ユーザー詳細レポートで、コラボレーションされていない管理されていないユーザーをフィルタリングする。
内容：
現在のユーザーの詳細レポートでは、コラボレーションされていない管理対象ユーザーをフィルタできず、
ユーザーとグループ画面のユーザー一覧と照らし合わせながら確認する必要があります。
また、ユーザーとグループ画面の管理対象外ユーザー一覧は反映までに最大24時間かかるため、
レポート出力時の情報と差異が発生する可能性があり、業務効率が低下します。
コラボレーションされていない管理対象外ユーザーをフィルタできる機能実装を希望します。3 votes -
this simply doesn't work.
I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that would work better than a web interface? I'm shocked that anyone pays for this service.
P.S. also, allow one to save a setting for a folder that sorts files by name and keeps them sorted by name for anyone who visits the folder. we have all files starting with a reverse date to make them easier to find (e.g. 2026.03.12 folder name), but due to the messed up uploading system - none of them upload sequentially.
I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that would work…
1 vote -
The X in the top right for closing out of previewing a file is gone
The X in the top right for closing out of previewing a file is gone. This is so painful to click the back button. Probably not the biggest thing in the world long term but short term soooo painful. I don't see why that couldn't just be kept, it wasn't bothering any feature or getting in the way.
1 vote -
1 vote
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Flexible Billing Practices for Government Contracts
I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.
1 vote -
Display Content Preview in Box Hubs Without Source File Access
If you want the preview of content displayed on the Box Hubs page, it currently does not appear unless the user has access permission to the original file. We would like the functionality to be modified so that the preview can be displayed even without access to the original data.
1 vote -
Enable Admins to Recover Deleted Users Without Submitting Support Tickets
Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a manual service request
Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a…
4 votes -
Add PKCE Support for OAuth2 Applications
Currently, Box requires developers to use a client secret for OAuth 2.0 apps, which in turn requires standing up and maintaining a backend service just to exchange authorization codes securely.
While this is secure, it creates a huge amount of friction for developers who want to build modern, client-side applications such as single-page apps (SPAs) or mobile apps. In many cases, the only reason a backend exists is to hold a secret, nothing else.
If Box supported PKCE (Proof Key for Code Exchange), developers could authenticate directly from the client without needing a backend at all, just as they can with platforms like Microsoft Entra, Google Identity, and Okta.
This would dramatically reduce time to market, lower costs for developers, and make Box much easier to integrate into modern front-end-first workflows.
Example Scenario
A developer wants to build a React-based file manager using Box APIs.
Under the current model, they must:- Deploy a backend to safely store the client secret.
- Manage hosting, scaling, and security for that backend.
- Build and maintain the OAuth exchange logic.
With PKCE, none of that is necessary. The developer could securely authenticate directly from the browser, accelerating development and reducing costs.
Currently, Box requires developers to use a client secret for OAuth 2.0 apps, which in turn requires standing up and maintaining a backend service just to exchange authorization codes securely.
While this is secure, it creates a huge amount of friction for developers who want to build modern, client-side applications such as single-page apps (SPAs) or mobile apps. In many cases, the only reason a backend exists is to hold a secret, nothing else.
If Box supported PKCE (Proof Key for Code Exchange), developers could authenticate directly from the client without needing a backend at all, just as they can…
4 votes -
search filter on Admin Console File Requests page
Add Creator to the Filter on the fileRequestDashboard on the Admin Console
1 vote -
Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"
It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.
Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page navigating away from Box).
It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.
Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page…
1 vote
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