Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9866 results found
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.docx images are messed up in Box when edited using word online
Whenever I upload a .docx file, I try to edit it. I click the "open" dropdown. I open the .docx file in Word Online. When I add images to Word Online, my document looks fine. However, when I save and come back to Box, my document has images all over the place, in crazy places. I don't think that Box picks up the image formats from Word. Also, every time I make a change in Word it changes the version in Box. I got 22 new versions in just a few minutes, which is not what I wanted.
1 vote -
Merge accounts
If there are two different accounts with two different emails, there should be a way to merge these accounts into one account. Whether individuals, families, or companies, this functionality would be helpful. The permissions should be kept in the transfer, and duplicate files should be identified.
1 vote -
Ability to map Box Groups to Information Barrier Segments
The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.
Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.
10 votes -
Simplify access to box sign and match other vendors' capability
Add box sign as an option in Microsoft Teams "Approvals" (just like Adobe, Docusign and Sharepoint have ;-) )
1 vote -
Aggregate sandbox API use in Production EID Platform Reporting insights
Help me visualize the Box Platform APIs used across all my managed EIDs. Box should aggregate sandbox usage across all sandbox environments in the parent (production) EID's Platform insights details.
6 votes -
Ability to set metadata editing permissions
Currently, metadata can be edited using anything other than the viewer or previewer.
I would like to see a feature added that allows only administrator privileges to edit metadata, while other privileges can only view metadata (but cannot edit it).メタデータの編集権限を設定可とする機能の要望
メタデータについて、現在はビューワー、プレビューアー以外であれば編集可能ですが、管理者権限でのみメタデータの編集を可能とし、その他の権限ではメタデータの表示のみ可能（編集不可）とするような機能の追加を要望します。
2 votes -
Decode expired Box Links
We have had users create Box Links to various files and folders and by default these links expire. If the employee who created the link leaves the company there is no easy way to decode the location path that the link is associated with. Box creates the links it should be able to decode and discern the location the link is referencing.
2 votes -
Fix "missing" files bug in Box Drive
Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.
2 votes -
Google Sheet from Box doesn't have the 'Protect Sheet' feature
Hi,
I have created a Google Sheet from Box but I can't 'Protect Sheet' to prevent collaborators from doing any editing. I only want them to open and view the contents via Google Sheet.
The 'Protect Sheet' feature is not available when I open the Google Sheet from Box. Please assist on this.
Thanks,
3 votes -
Give Box Relay more options
Relay is weak at the moment when it comes to renaming files with very few variables supported when compared to rival storage apps.
Adding the ability to do character replacement/removal in the filenames of assets or even using regex would greatly enhance the automation offered by Box and reduce the reliance on third party apps to rename files.
4 votes -
schedule reports for a specific time
Have the ability to schedule reports for a specific time
8 votes -
Box Hubs Admin controlled content access
Ability for an admin to restrict from where content can be pulled into a Hub. This would be to minimize end users sharing their own individual user accounts, and instead only be able to curate content from a department level/service account (or other indicated source).
4 votes -
Ability to see deleted items only in the trash of the user who deleted them.
In the case that a user accidentally uploads a sensitive file to an invited folder and delete it to avoid the access of others, the folder collaborator with viewer-uploader or above access permission can find it by searching the trash and moreover he/she can restore it.
We need to limit the ability to see deleted items only in the trash of the user who deleted them.
It would be even better if this could be configured in the admin console.ユーザーが誤って招待されたフォルダに機密ファイルをアップロードし、他のユーザーのアクセスを避けるためにそれを削除した場合、ビューアー/アップローダー以上のアクセス権限を持つフォルダのコラボレータは、ごみ箱を検索することでそれを見つけることができ、さらに彼/彼女はそれを復元することができます。
削除されたアイテムを見ることができるのは、削除したユーザーのごみ箱だけに制限する必要があります。
これを管理コンソールで設定できればさらに良いと考えています。29 votes -
Open in Box Drive
Ability to click a link that opens the current web box folder on the local Box Drive. This would allow for quick local file editing when you navigated to the folder via web Box.
8 votes -
Additional control over Account Lockout
When a user exceeds the failed login amount threshold, it would be very helpful for there to be an account lockout triggered along with the notification email that would not require an admin to manually set the account to inactive.
3 votes -
Allow users to click "Use Template" without automatically creating new documents
When a user clicks "Use Template" - a new version of the document or documents are created regardless of whether a signature request is submitted or not. A user can use the edit template option if they simply want to view it, but there could be many reasons why a user would click "Use Template" and then need to cancel.
The major issue is when clicking "Use Template", Box automatically creates new version of every document that is present in the template which quickly creates duplicate and content sprawl. My request is to make it so new documents are not created or at least not stored in the destination folder until a signature request is actually sent.
When a user clicks "Use Template" - a new version of the document or documents are created regardless of whether a signature request is submitted or not. A user can use the edit template option if they simply want to view it, but there could be many reasons why a user would click "Use Template" and then need to cancel.
The major issue is when clicking "Use Template", Box automatically creates new version of every document that is present in the template which quickly creates duplicate and content sprawl. My request is to make it so new documents are not…
11 votes -
Change the Last Login on the User Details report with Last Activity
The Last Login date of the User Details report doesn't show the real last login time of each users.
As it's misleading, it'better to add the Last activity date instead of Last Login.6 votes -
Provide functionality to extend the 30 day time limit on user acceptance when enabling External User TOS
Currently, the documentation states that when enabling external user TOS, if the user does not accept the TOS within 30 days then they have all access to collaborated content revoked. This is problematic as we have external users that need occasional access but may not heed the warning to accept the TOS. I would like a mechanism to manage this time frame, either extending to 90 days or reset the time for users/groups.
Link to documentation: https://support.box.com/hc/en-us/articles/360044192733-Using-Custom-Terms-Of-Service
If any external collaborators do not accept the ToS within 30 days, they will be removed as a collaborator from the content.
2 votes -
Box for Teams Content Card Support for Group Invites
We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
Therefore, to avoid confusion for users, we would like you to take the following action.【Requests】：
1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
2.In the future, we would like to see content cards for group invitations also be supported.【Target article】：
Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474【Checked behavior】：
1.Content card not updating even after granting access permissionsArticle Contents：
To Post a shared link from Box in a Teams Channel or Chat:
5.Once you grant the access, the card refreshes to show the content card with file details.Actual behavior：
When attempting to grant access, the message "Response sent to app" is displayed, but the card is not updated and the card for granting permissions remains displayed.
*It has been confirmed that the posted Box shared link itself can be sent to the other party and that the other party has received it.。2.Even if the same operation is performed, the number of inaccessible chat members displayed on the content card may differ.
Article Contents：
Difference between Channels and Chats
・When sharing a file in a chat message, Box indicates the specific number of chat members who lack access (it does not indicate this in a channel message).
By granting members access to the file, you are making them collaborators (as compared to channel members, to whom you’re simply granting file access).
Premise：
・The sender, recipient A, and recipient B belong to the same group.
・All three were invited to the shared link folder as part of a group, and were not direct collaborators.
・The group has editor privilegesActual behavior：
・When the sender sends a chat to recipient A: The content card displays the message "You cannot view this file shared by two users."
・When the sender sends a chat to recipient B: The content card displays the message "You can't view this file shared by a user."＜Box for Teamsのグループ招待時のコンテンツカードのサポートについて＞
直接的なコラボレータではなく、グループとしてコラボレートされている場合、コンテンツカードで記事と異なる動作を確認しております。
貴社（Box社）に調査いただいたところ、グループ招待のコンテンツカードの動作は、現状サポートされていない旨回答いただきました。
そこでユーザーの混乱を招かないよう、以下ご対応いただきたく存じます。【依頼事項】：
1.グループ招待のコンテンツカードの動作は、現状サポートされていないことを記事に明記
2.将来的にグループ招待のコンテンツカードもサポート対象とする【対象記事】：
Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474【確認している動作】：
1.アクセス権限を付与してもコンテンツカードが更新されない記事の内容：
TeamsチャネルまたはチャットでBoxから共有リンクを投稿するには:
5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。実際の動作：
アクセス権限を付与しようとすると「応答がアプリに送信されました」と表示されるものの、
カードは更新されず、権限付与するためのカードが表示され続けたままの状態となる。
※投稿したBoxの共有リンク自体は、相手方に送信でき、相手方も受信できていることを確認済み。2.同じ操作にもかかわらず、コンテンツカードに表示されるアクセスできないチャットメンバー数に差異が生じる場合がある
記事の内容：
チャネルとチャットの相違点
・チャットメッセージでファイルを共有すると、アクセスできないチャットメンバーの具体的な数が表示されます (これは、チャネルメッセージでは表示されません)。
ファイルへのアクセスをメンバーに許可すると、そのメンバーはコラボレータになります (チャネルメンバーの場合は、ファイルへのアクセスを許可するだけです)。
前提：
・送信者、送信先A、送信先Bは、同一グループに所属している
・3名とも共有リンクのフォルダにはグループとして招待されており、直接的なコラボレータではない
・グループとして編集者権限はある実際の動作：
・送信者⇒送信先Aにチャットを送信した場合：コンテンツカードに「2人のユーザーが共有したこのファイルを表示できません」と表示される。
・送信者⇒送信先Bにチャットを送信した場合：コンテンツカードに「1人のユーザーが共有したこのファイルを表示できません」と表示される。We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
Therefore, to avoid confusion for users, we would like you to take the following action.【Requests】：
1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
2.In the future, we would like to see content cards for group invitations also be supported.【Target article】：
Using Box for…3 votes -
Push the recommended Hub
In Box Hubs, we would like to have the ability to push high priority Hubs from the admin side.
Currently, users have to click on the "Box Hubs" tab from the left side of the screen to get to each Hub.
The name "Box Hubs" is not intuitive to the average user, so they almost never access it.
This is the same as the "feeds" that were discontinued in beta.On the other hand, we would like to have the ability to push Hub recommendations to all managed users or specified gruop.
Specifically, we have the following suggestions
(1) Display the Hubs specified by the administrator in the menu on the left side of the screen. (Please avoid the specification that you have to click "▽", as in the case of collections.)
(2) Thumbnail display of recommended Hubs in the place where "Recently accessed files" is currently displayed as thumbnails.If the names or thumbnails of specific Hubs, such as "Box Operation Manual" or "Company Regulations," are displayed in such a manner, the possibility of access will increase dramatically, and the value of using Hubs will be maximized.
In Box Hubs, we would like to have the ability to push high priority Hubs from the admin side.
Currently, users have to click on the "Box Hubs" tab from the left side of the screen to get to each Hub.
The name "Box Hubs" is not intuitive to the average user, so they almost never access it.
This is the same as the "feeds" that were discontinued in beta.On the other hand, we would like to have the ability to push Hub recommendations to all managed users or specified gruop.
Specifically, we have the following suggestions
(1) Display…3 votes
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