Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9779 results found
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langauage
the language display is still in japanese even though i already set it to english at login page
1 vote -
Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
About the Behavior of the iOS Version of Box for Microsoft Teams
When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.(Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)
<<<以下日本語>>>
iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
(上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is…1 vote -
Expired Shared Link lookup for Admins
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.
Many times, users are reaching out to Technical Support because a Shared Link is Expired.
Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)CSM filing on behalf of customer
13 votes -
Box Forms - Ability to add pictures to the checkbox options
Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.
4 votes -
Display image size (width x height) on Box Drive
I would like to see the width and height dimensions of image files on Box Drive.
14 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
1 vote -
Internal links to documents for collaboration
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to…
2 votes -
Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
Passwordless Authentication
Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…
1 vote -
DOWNLOAD DELETED FILE
Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.
5 votes -
Is it possible to upload a document in box that has links to folders within Box
I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?
2 votes -
More user-controlled settings (organizational and other)
Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.2 votes -
Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block
■Request
We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.■Specific example (use case):
When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.■Background
Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.
■要望
IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。■具体例（ユースケース）：
・許可IPからのアクセス時：
通常のSSO（例：ID/パスワード）でログイン。
・許可外IPからのアクセス時：
IdPでクライアント証明書などの強固な認証を必須化することでログイン。
例：
Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
要求が満たせない場合は明示的に拒否。■背景
現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。■Request
We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.■Specific example (use case):
When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly…5 votes -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
Ability to restore deleted BoxSign templates from Trash
Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.
1 vote -
Don't make Box AI the default
Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.
11 votes -
Feature to Search Including Past Versions with Box AI
Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it would be user-friendly if users could switch between including past data or considering only the latest data when asking questions to Box AI.【Box AIで過去バージョンを含めて検索できる機能】
Box AI for Documentは格納されているコンテンツの最新版からしか回答を得ることができません。
例えば、前日に作った資料を自分以外の誰かが更新した場合、バージョン違いのファイルをそれぞれ開いて目視で確認する必要があり、時間もかかり、変更点に気づかず見逃してしまうこともあります。過去バージョンと比較し、変更があった箇所だけBox AIで抜き出すことができると便利です。過去履歴からもデータを取得し、回答が得られるAIの機能の強化をしてほしいです。
その際、ユーザーが自分で過去のデータを含めるか、最新データのみで考えるかをBox AIへの質問画面で切り替えて使えるようにできたらだれもが使いやすいと思います。Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it…19 votes -
Allow Forms driven dynamic destination folder in Relay Folder Action
In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).
Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.
This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common intake scenarios.
Example use case -
Form field: ParentFolderId
Form field: NewFolderName
Relay action: Create folder where parent = ParentFolderId, name = NewFolderName
In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).
Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.
This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common…
1 vote -
Ability to embed HTML into a Hub
Ability to embed HTML elements into a Hub
5 votes
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