Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10097 results found
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3 votes
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Make folder retention policies non-removable (or always visible) to Editors
Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.
This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.
Feature request
Please provide one or more of the following options:
-An option so Editors cannot remove the visible retention policy from files and folders (only Admins or users with Retention permissions can).
-If Editors can “remove” it, the UI should still clearly indicate that the item is under an enterprise retention policy (for example, a non-removable badge, icon, or message in the details panel).
-An admin-level configuration that controls whether retention policies are removable or always displayed when they apply.Implementing this would make retention behavior more transparent, reduce user confusion, and better support compliance needs.
Thank you.
Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.
This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.
Feature request
Please provide one or more of…3 votes -
Ability to copy format / use format painter
It would be helpful to be able to use a format painter to copy a format and apply to other text within a boxnote
5 votes -
Make it possible to restrict access to subfolders. This is a highly irritating limitation as you end up with a million folders instead
manage security in folders and subfolders
1 vote -
customize forms
I would like to have more customizability options for Box File Request logo and banner.
We would like the ability to resize the square logo image field. We would also like to customize the top banner with a custom image, like the square logo image field.
2 votes -
File Request to allow global template
Allow File Request Request to suggest template from what has been used previously or templates used at parent or root directory level.
2 votes -
Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
9 votes -
Custom Branding - Embeddable Box AI for Hubs
Please add custom branding options to the new Embed Hub / AI Chat Widget feature. Creating simple hub-grounded chatbots that can be embedded in intranet sites are powerful but for some customers require that they can control the branding like text and colors to stay within guidelines, for instance: instead of the default "Welcome to Box AI" text and logo.
Feature: https://support.box.com/hc/en-us/articles/46740710883859-Embeddable-Box-AI-for-Hubs-Q-A
8 votes -
Add co-admin roles or templates
Add co-admin roles or templates. We have multiple groups who need co-admin access. Would be very helpful to have a role that is used to give permissions to an entire team. If a new permission is added, just update the main role\template and the entire team gets updated. Currently I have to go through each individual to change a permission for an entire team.
1 vote -
Restore Folder Insights graphs and activity metrics for folder owners and co-owners.
Folder Insights previously provided quick, at-a-glance visibility into who accessed or downloaded files. This information is valuable for teams responsible for monitoring confidential or sensitive content.
While similar information is available through reports, generating and downloading a report requires additional time and steps. Restoring Folder Insights would provide immediate visibility into file activity and help teams maintain appropriate oversight of sensitive information.
1 vote -
Support for PlantUML File Preview
I would like Box to support previewing PlantUML files directly within the web interface. This would improve usability by allowing users to view UML diagrams without downloading files or using external tools.
タイトル：
plantUMLのプレビューへの対応希望
本文：
BoxのWebインターフェース上でPlantUMLファイルを直接プレビューできるようにサポートしてほしいです。これにより、ファイルをダウンロードしたり外部ツールを使用したりすることなくUML図を確認できるようになり、利便性が向上します。1 vote -
Feature to Automatically Aggregate Folder Activity and File Statistics
I would like a feature that can automatically aggregate the number of views and downloads for specific files and folders in Box on a daily or monthly basis.
Currently, I have to manually open and review Folder Insights or Content Insights from the folder or file menu. I would like to streamline this process and improve efficiency by automating the collection and aggregation of these statistics.
タイトル：
フォルダのアクティビティやファイル統計情報を自動的に集計する機能
本文：1 vote -
Implementation of a Feature to Enable Preview and Co-Editing of Encrypted Files in Box
Files encrypted with solutions such as InfoCage FileShell cannot currently be previewed or collaboratively edited on the Box web interface. We would like these functionalities to be supported for encrypted files as well.
タイトル：
暗号化したファイルについてBox上でプレビュー・共同編集可能になる機能の実装
本文：
InfoCage FileShellなどで暗号化したファイルはBox Web上でプレビューや共同編集の機能を使用できないので、使用可能にしてほしい1 vote -
Developer Console: Add App Deletion Safeguards & Contextual Delete Separation to Prevent Accidental App Deletion
In the Box Developer Console (app.box.com/developers/console), deleting a custom application is an irreversible action that permanently revokes the Client ID and breaks all active client/vendor installations with no self-service or support recovery path.
Currently, two UX gaps lead to catastrophic accidental deletions:
Ambiguous Button Scope Across Tabs: The global "Delete App" option is present in the navigation/footer across individual configuration tabs (such as Integrations, Webhooks, Configuration). Developers frequently mistake "Delete" for deleting the specific integration or webhook they are currently configuring, rather than the entire Box application.
Insufficient Deletion Friction for High-Impact Action: Because app deletion is permanent and cannot be undone, standard one-click modal confirmations are easily bypassed under the mistaken assumption of scoped deletion.
Business Impact / Use Case:
When an enterprise production app (e.g., integrated across hundreds of enterprise users, external vendors, and printing partners) is accidentally deleted:All existing OAuth tokens and client installations immediately stop functioning.
The customer is forced to recreate a new app with a new Client ID/Secret, re-submit for publication review, re-allowlist across multiple external enterprises, and coordinate manual reinstallation across all vendors.
This results in critical business workflow downtime and high support escalation overhead.
Proposed Enhancements / Solutions:
Contextual UI Separation:Remove the global "Delete App" button from sub-feature tabs (Integrations, Webhooks, Authorization, etc.).
Move "Delete Application" into a dedicated, distinct Danger Zone under an Advanced Settings / General tab at the bottom of the page.
Clearly distinguish between "Remove Integration / Webhook" and "Delete Entire Application".
Multi-Step Deletion Safeguards:Explicit Name Confirmation: Require the developer to manually type the full Application Name or Client ID to enable the delete confirmation button.
Require "Disabled / Offline" State First: Require all integrations/endpoints to be toggled to Offline or Disabled before the app can be deleted.
Optional Email / Admin Verification: For published or enterprise-authorized apps, send a confirmation link to the app owner / primary admin before deletion is executed.
Soft-Delete / Grace Period (Optional/Future):Introduce a 7-day to 14-day "Soft Deleted / Deactivated" state where the app is disabled but can be restored with its original Client ID by the owner or Box Support before permanent purging.
In the Box Developer Console (app.box.com/developers/console), deleting a custom application is an irreversible action that permanently revokes the Client ID and breaks all active client/vendor installations with no self-service or support recovery path.
Currently, two UX gaps lead to catastrophic accidental deletions:
Ambiguous Button Scope Across Tabs: The global "Delete App" option is present in the navigation/footer across individual configuration tabs (such as Integrations, Webhooks, Configuration). Developers frequently mistake "Delete" for deleting the specific integration or webhook they are currently configuring, rather than the entire Box application.
Insufficient Deletion Friction for High-Impact Action: Because app deletion is permanent and cannot…1 vote -
Export transparent images using Box Canvas
When exporting Box Canvas as an image, I want to be able to make the background transparent.
Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
-in Japanese-
Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。6 votes -
MFA setup as part of initial new account setup if new account is triggered by invite that requires MFA to access.
We're having an repeating issue with external users where they sign up for Box then, to access our content, they setup MFA. After MFA is setup, they are returned to the dashboard, but the link they clicked to start the MFA setup was to our shared folder. They then upload documents to their own personal space thinking that it is the shared folder.
MFA setup that is triggered by clicking into a shared folder that requires MFA should redirect BACK to the shared folder once complete. If new user setup is triggered by following an email that requires MFA, setting up MFA should be part of the new user setup.
We're having an repeating issue with external users where they sign up for Box then, to access our content, they setup MFA. After MFA is setup, they are returned to the dashboard, but the link they clicked to start the MFA setup was to our shared folder. They then upload documents to their own personal space thinking that it is the shared folder.
MFA setup that is triggered by clicking into a shared folder that requires MFA should redirect BACK to the shared folder once complete. If new user setup is triggered by following an email that requires MFA, setting…
1 vote -
Silent and Instant Copying of Shared Links in Box Drive
When using Box Drive via desktop sync (Mac=Finder, Windows=Explorer), selecting "Copy shared link" used to silently and instantaneously create a shared link and copy it to the user's clipboard. Since this was updated, a pop-up dialog opens in a new window and takes a few seconds to enable shared links and copy it to the clipboard. If the user navigates away from this window too quickly, the process does not complete, requiring them to start the process over. Then, upon completion, the user has to close the pop-up window.
This has also created hurdles when using Claude to compile a spreadsheet of public links, as the AI can't create public links itself and requires the user to manually enable shared links for every file.
Please restore the instant silent link-copying feature for a better user experience, or at the very least, allow users to enable shared links at the parent-folder level so users can quickly copy links for all the individual files within the folder. This will be a better experience and allow for faster batch sharing.
When using Box Drive via desktop sync (Mac=Finder, Windows=Explorer), selecting "Copy shared link" used to silently and instantaneously create a shared link and copy it to the user's clipboard. Since this was updated, a pop-up dialog opens in a new window and takes a few seconds to enable shared links and copy it to the clipboard. If the user navigates away from this window too quickly, the process does not complete, requiring them to start the process over. Then, upon completion, the user has to close the pop-up window.
This has also created hurdles when using Claude to compile a…
1 vote -
leave a note area to take note for each version of the upload
we will update one file with different versions, found there's nowhere to leave a note for each version, what part is changed. think that is necessary to identify the change quickly between each versions based on own notes
I can leave some notes below the version, so myself or other users can notice what is changed based on communication.1 vote -
Image Crop in Box Canvas
Enable image cropping in box canvas.
Be really useful when creating mood boards to crop the images and screenshots in box canvas rather than doing this before uploading
4 votes -
Box Forms - Collaboration Feature needed
The ability to collaborate with another on a Box form, is a necessity. Additionally should be able collaborate with internal or external members of your organization.
14 votes
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