Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9665 results found
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Box for Office and co-authoring
Co-authoring and Box for Office each create "places" in Office applications, which is confusing to the end user. Per Box Support, files opened via the Box For Office integration cannot be co-authored.
The Box for Office integration includes Office ribbon icons, more intuitive file open/save workflows, and has been part of the Box integration environment for years. Consider either improving the UI of the "Place" created by the co-authoring integration or allowing co-authoring on content opened via the Box for Office integration.
1 vote -
When editing filters from saved reports in the User Details Report, the “User Creation Date” field is not displayed and cannot be edited. Pl
When editing filters from saved reports in the User Details Report, the “User Creation Date” field is not displayed and cannot be edited. Please enable editing for this field.
1 vote -
Enable Third-Party Generated Preview Content
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway for third parties to convert otherwise unusable binary files into meaningful, AI-readable content.
Please provide a mechanism that allows third-party applications to generate the PDF, JPEG, and text content that is normally produced by the Representation API.
Currently, Box AI can only be applied to a limited set of file extensions supported by Box services, preventing it from reaching its full potential. If Box AI were able to consume preview images or structured text generated and uploaded by third parties, agents would be able to interpret industry-standard files that Box does not natively support, such as AutoCAD files. This would greatly enhance the strength and versatility of the platform.
Please open a pathway…
1 vote -
We want to restore a file by ourselves in Box Drive, when our accidentally move/delete it.
When using Box Drive, we often move/delete file(s) by mistake!
We want easily check the history of actions taken to moved/deleted contents, in order to easily restore it to its original location in case of a mistake.
(in Japanese)
【誤操作でBox Driveのファイルを移動・削除した時、自分で復元したい】Box Driveを使用していると、ファイルを間違って移動/削除することがよくあります！
ミスが起きた場合に簡単に元の場所に復元するために、移動/削除されたコンテンツの履歴を簡単に確認したいと考えています。
58 votesThis capability is not planned currently but we’ll keep you updated here. Thank you for you feedback!
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Use of scheduled execution with dynamic values such as file creation date
I want to be able to use file/folder creation dates, etc. as values for periodic schedule execution, such as copy/delete files after 2 weeks.
【日本語】
2週間たったらファイルをコピー/削除するなど、ファイル/フォルダの作成日などを定期スケジュール実行の値に使えるようにしたい3 votes -
Set dynamic/arbitrary values for comments in approval tasks/general tasks/notifications
I would like to be able to set dynamic values for comments in approval tasks/general tasks/notifications and arbitrarily set them at the time of assignment.
Example 1: In a workflow that is manually started and assigned an approval task, an arbitrary comment can be set at startup.
Example 2: In a workflow that notifies of new uploads, the file name can be dynamically set in the notification content.【日本語】
承認タスク/一般タスク/通知のコメントに動的な値や割り当て時に任意に設定できるようにしたい。
例1：手動で起動し、承認タスクを割り当てるワークフローにて、起動時に任意のコメントを設定できる
例2：新規アップロードを通知するワークフローにて、通知内容にファイル名を動的に設定できる2 votes -
Dynamic result changes based on file/folder name
I want to dynamically determine the file/folder name and change the result accordingly.
Example: If the name of a newly uploaded file in folder X contains the string “AAA”, move it to folder “AAA”.【日本語】
ファイル/フォルダ名を動的に判断して、それに応じて結果を変更したい。
例）フォルダXに新規アップロードされたファイル名に文字列「AAA」が含まれているとき、フォルダ「AAA」に移動する3 votes -
Hubs Template
Make a Hub a template to then copy and paste the Hub in order to share with different groups of stakeholders.
35 votesWe currently gather the feedback about this request. Please, notify your manager if you can provide an additional details and use cases to this request. This will help us to build the best version on Hubs!
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Need box tasks such as approval to be added with our Slack integration for notifications
Need box tasks such as approval to be added with our Slack integration for notifications.
Currently if I get tagged in box I can receive a slack notification but I only get an email for approval tasks and gets buried in emails.1 vote -
Create API's for Box Forms to automate field completion.
Create API's for Box Forms so that customers can set them up to have certain fields auto populated. For example, if a user/student is logged into a system and needs to fill out a Form, they want to auto-populate the information that is available via SSO for example. So when user/student opened the form the Name, Email, Departement, etc fields could be auto -populated.
1 vote -
Shield Alerts Admin Report
Can you add Shield Alerts admin report similar to the User Activity report? We would like to be able to schedule and save a Shield Alerts report without using the API
1 vote -
Disabling hyperlink popup specifications.
When clicking a hyperlink placed in a field, a new hyperlink pops up, but I would like to be able to navigate to the link destination by clicking just one hyperlink.
0 votes -
Extending the number of characters for AI execution to documents stored in Box
I want AI to scan the entire document in Box.
If I ask you to create a talk script for a document stored in Box, it will only scan 10,000 byte characters. At least, I hope that the target number of characters for AI to be executed on the document itself will be expanded.8 votes -
Box Relay
Box Relay needs to be able to create a work flow for a parent folder and have it work for all child folders. A user is setting up a simple notification (upload, download) and then sends a notification to a set of users with a message. The user currently has to replicate or create a new Relay for each child folder. Very, very silly to have to waist so much time.
4 votes -
Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.【日本語】
管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にするBox社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…1 vote -
Request for the ability to remove from the Suppression List via API
If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
However, I don't know which email address was added to the suppression list.
In addition, only one item can be removed from the suppression list.
In addition, you can only remove one email address from the suppression list at a time.
I would like to be able to remove from the suppression list via API.【In Japanese】
＜タイトル＞
抑制リストからの解除をAPI経由で行う機能の要望
＜本文＞
メールボックスの作成が完了する前にウェルカムメッセージが送信されると、無効なメールアドレスとして抑制リストに追加されてしまいます。
しかし、どのメールアドレスが抑制リストに追加されたかがわかりません。
また、抑制リストからのメールアドレスの解除は1件ずつしか実行できません。
API経由で抑制リストからの解除が実行できるようにしてほしいです。4 votes -
Disable all notifications for an integration/custom app
Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.
1 vote -
In Box Shield, there is a case where it is not possible to mark a file as safe.
Currently, when the “Malicious Content” setting in Box Shield is disabled in the owner’s tenant but enabled in the tenant of the user performing the action, if content is detected as malicious, the detected file does not appear on the owner’s dashboard and cannot be marked as safe. As a result, the corresponding alert cannot be cleared, which leads to a situation where the file cannot be used in Box. If the file needs to be used, it must be exchanged outside of Box. We would like to request a feature enhancement to address this.
現状、所有者側のテナントでBox Shieldの「悪意のあるコンテンツ」を無効化しており、操作を行ったユーザーが所属しているテナントが「悪意のあるコンテンツ」を有効化しているときに悪意のあるコンテンツとして検知されると所有者側のダッシュボードには検知されたファイルが表示されず、安全なファイルとしてマークすることができない。
それにより、該当アラートを削除することができないため、該当ファイルをBoxにて使用することができない状況が発生する。
対象ファイルを使用したい場合、Box以外の場所でやり取りを行う必要が発生してしまうため、機能改善を要望する。1 vote -
Add Content-Disposition to Access-Control-Expose-Headers
The Download endpoint returns a content-disposition header with file name however Content-Disposition is not part of the Access-Control-Expose-Headers, therefore the file name cannot be derived by frontend javascript applications.
Adding Content-Disposition to Access-Control-Expose-Headers will allow frontend applications to access the file name of the content.
1 vote -
Matching display with Box Notes shared link settings
If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".We feel that this specification causes confusion for users by displaying different permissions on the folder screen and on the Box Notes file.
In fact, some of our users were confused by the display inconsistency, thinking that Box Notes could only be viewed, when in fact they could be shared in an editable state.
Experiences like this give users the impression that Box is difficult to use.
We are promoting the use of Box, and this inconsistent UI goes against that effort.
From a security standpoint, it is not desirable for the actual settings to differ from what is displayed.
It is also possible that the content may remain editable without the user intending to do so.We would like to ask you to unify the display of shared link permissions on file lists and Box Notes files so that they match the actual permission settings, allowing users to understand accurate information.
We believe that this improvement will improve the user experience and contribute to more efficient operations.Box Notesの共有リンク設定と表示を一致させる
管理コンソール[共有リンクの権限]が種類「ファイル：表示およびダウンロード可能」、種類「Box Notes：表示および編集可能」で設定している場合、
Box Notesの共有リンクを作成する場所によって設定と表示される権限が一致しません。これは現状の仕様となります。ファイル一覧から共有リンクを作成した場合：種類「ファイル」を参照するため「表示のみ可能」権限が表示されるが、編集可能
Box Notesの共有ボタンから共有リンクを作成した場合：種類「Box Notes」を参照するため「編集可能」権限が表示現状の仕様により、フォルダ画面とBox Notesファイル上で異なる権限が表示されることは、ユーザーに混乱を招く要因となっていると感じております。
実際に弊社のユーザーの中には、Box Notesが編集可能な状態で共有できるにもかかわらず、表示の不一致によって「表示のみ可能」と誤解したユーザーがいました。
このような経験は、ユーザーにとってBoxが使いにくいという印象を与えてしまいます。
弊社ではBoxの利活用を推進しておりますが、この不一致なUIはその取り組みに反するものとなります。
また、セキュリティ面でも、実際の設定と表示が異なることは好ましくありません。ユーザーが意図せずに編集可能な状態が続いてしまう事態も考えられます。ファイル一覧とBox Notesファイル上での共有リンク権限表示を統一し、実際の権限設定と一致させることで、ユーザーが正確な情報を把握できるよう改善をお願い申し上げます。
この改善により、ユーザー体験が向上し、業務の効率化にも寄与するものと考えております。If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".We feel that this specification causes confusion…
9 votes
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