Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9875 results found
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Quota Storage reporting
We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.
4 votes -
Request to add a function to select target items for output in the Shared Link Report
In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included in the output.（日本語）
共有リンクレポートに出力対象を選択する機能
現在の共有リンクレポートのフィルタではファイルやフォルダ、Hubなど出力項目の対象を指定することができません。
すべての共有リンク情報が出力されるため、項目が多く情報の抽出に時間を要します。
Box Hubの共有リンクを棚卸する際に、業務負担を軽減するため、出力項目をHubのみとできるよう、
共有リンクレポートのフィルタに出力項目の対象を選択できる機能の追加を希望します。In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included…2 votes -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]
Currently, folder moves that involve a change of ownership are allowed only for “administrators” or “folder owners.”
However, in our company, folder ownership is distributed, and as a result there are many folders with different owners.
End users often organize and move folders without being aware of the owner, which frequently results in errors such as “You cannot move this folder because it has a different owner.”[User impact]
End users cannot flexibly organize the folder structure despite having permissions (e.g., Editor), which reduces operational efficiency.
Every time an error occurs, they must request and coordinate with the owner or administrator, increasing operational overhead.
It is difficult for users to understand “why the move cannot be completed,” which degrades the overall user experience.＝＝
タイトル：
移動可能な権限（例：編集者）を持つユーザーに対して、所有者が異なるフォルダ間の移動を有効にする【要望】
管理者またはフォルダ所有者ではないユーザーであっても、対象フォルダに「移動」が可能な権限（例：編集者権限）が付与されている場合には、所有者が異なるフォルダ間でも移動を実行できるようにしてほしい。
その際、管理者側で制御可能とするために、以下のような設定項目を用意してください。
追加して欲しい機能：
管理コンソールまたはフォルダ設定にて、「所有者変更を伴うフォルダ移動」を許可／不許可にするトグル（ポリシー）を追加これにより、各組織のセキュリティポリシーに応じて柔軟に制御しつつ、エンドユーザーの利便性と運用効率を大きく向上できると考えています。
【現状】
現在、所有者変更を伴うフォルダ移動は「管理者」または「フォルダ所有者」にしか許可されていません。
しかし弊社では、フォルダの所有者を分散して運用しているため、所有者が異なるフォルダが多数存在します。
エンドユーザーは所有者を意識せずにフォルダを整理・移動することが多く、その結果、「所有者が異なるため移動できない」エラーが頻発しています。【ユーザー影響】
・エンドユーザーは、権限（編集者など）を持っているにもかかわらず、フォルダ構成を柔軟に整理できず、業務効率が下がっています。
・エラーのたびに所有者や管理者への依頼・調整が必要となり、運用負荷が増大しています。
・「なぜ移動できないのか」が分かりづらく、ユーザー体験が損なわれています。[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
Masking Sensitive Fields in a Box Form
Posting a customer feature request:
Box to mask the field while the person is filling out the Box form. (i.e. Right after the SSN field is inputted, the Form field automatically gets masked).
Also requesting to have the fields masked in viewing a form submission within Box.
Ideally when building out the form, we can have a checklist next to the field indicating "mask for sensitivity" or something like that.
3 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit logs
6. Connectors for other cloud providers and APIs for extensibilityBusiness value
1. Faster file discovery and management, lowering time-to-find
2. Differentiates Box, supporting retention and upsell opportunities
3. Reduces support tickets and enhances collaborationCreate an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color
We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.
8 votes -
Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
2 votes -
Integrated Chat Functionality (Native to Box)
Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.
3 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
83 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
3 votes -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
35 votes -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
1 vote -
MCP
I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.
Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.
I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content, such as Box Notes, directly via the Box MCP.
I would like to input content directly from Claude Code into sources like Box Notes, but currently, I have no choice but to upload them as txt or md files, which cannot be edited within the Box Web Application.
Since txt and md files cannot be edited directly on Box, I have to download them to my local machine and re-upload them every time I make an edit, which makes sharing and updating files extremely inconvenient.
I understand that Office or Google files cannot be edited directly via MCP, but I would like to be able to edit Box-native content,…
1 voteHappy to share that binary file uploads is coming in the next few weeks.
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Want to Restore Data Within a Specified Period
Content: The current Box feature does not have the capability to restore data within a specified period.
While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.(日本語)
件名：指定した期間内のデータ復元を行いたい
内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。5 votes -
Cross-search across multiple Hubs
Desired Capability:
Enable searching across multiple Box Hubs simultaneously.Goal:
To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.3 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
9 votes -
Right click on a piece of information displayed on an Apps view in order to be able to copy it directly
It would be extremely helpful to be able to right click and copy information directly from a Box Apps grid view.
This will help us to easily paste into an external system and also into the Box search app we have created to look for the actual documents being requested.
1 vote -
Color annotations available when Offline on Mobile
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access a document (during their shift hours whether internet is availble or not) and all its annotations (notes and comments) from the previous engineer's shift. They also need to make their observations and comments on the document (even if offline), return to their office where the document annotations synch to the online version, for the next shift worker to take over and resume their work.
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access…
25 votes -
The maximum number of Platform apps that can be registered should be increased.
Currently, the maximum number of approved Platform apps is limited to 100.
If we create an app for each affiliated company within the tenant, 100 is not sufficient.
We would like the maximum number of Platform apps that can be registered to be significantly increased.(In Japanese)
現在、アプリの登録上限は100件までですが、テナント配下で組織ごとにアプリを作った場合、足りなくなる可能性があります。
登録できるPlatformアプリの数をもっと増やしてほしい1 vote -
Export Relay Workflows as a JSON file, and use JSON file for updating workflows
Some customers have a large number of Relay Workflows that can be cumbersome to edit or update if changes to internal processes are made that affect a large number of flows. Having the option to download the JSON and edit that file, then reupload the JSON can allow them an easier way to make changes to existing workflows with bulk edits.
2 votes
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