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9852 results found

  1. Enhanced Error Page when Standard App is DISABLED & Box for EMM is ENABLED

    In companies that have the standard Box App disabled due to using Box for EMM, the current error page when users attempt to log into the regular Box app (that they download from their phone's app store) isn't intuitive at all - it simply tells them that this app is disabled and to contact their admin.

    In EIDs where Box for EMM is used, this error page should instead let users know that their company uses Box for EMM and to go to their company's app store to download Box for EMM.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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    not planned  ·  tosin responded

    The error message is generic because it includes several states where you can get into this incorrect flow. A change would take a significant amount of effort that currently is lower priority than other items on our roadmap.

  2. Automatic warning when generating "people with link" shared link

    Generating a shared link with "people with link" settings is very easy for end users, to the point where they might not realize the degree to which they open that content up to hard-to-mitigate, external distribution. An automatic warning, when an end user selects" people with link," is required per company security policy.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  vlarco responded

    We understand the concern and believe the proper way to implement this is to either allow the admins to default shared links to “people in my company” and/or when a user selects “people with link” and admin can select a setting to pop up a warning message. We wouldn’t want to implement this by default to all customers since this is adding friction to sharing which will have a negative effect on that action.

  3. The ability to schedule when Sync updates files/folders

    Our user would like to be able to sync content only when they need to, to reduce their memory usage throughout the day when they are working.

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  4. Allow special characters within Box Bookmarks

    Allow URLs to contain special characters when creating Bookmarks within Box

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  vlarco responded

    This is not planned for our near or long term roadmap. We will reconsider with added use cases and/or customer demand.

  5. 1 vote

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    not planned  ·  0 comments  ·  Workflow  ·  Admin →
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  6. Add JAMF as supported EMM provider

    Currently, JAMF login flow is not the same as actual supported EMM providers (like Okta)

    2 votes

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    not planned  ·  0 comments  ·  Mobile  ·  Admin →
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  7. Persistent Encryption, encryption on the object (file itself), instead of just the container

    Looking for the ability for persistent encryption, on the object/file itself, instead of just the container. If a user download a file and puts it on a USB thump drive or emails it to another person, the file needs to remain encrypted.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  8. 3 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  9. 3 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  10. Make folder retention policies non-removable (or always visible) to Editors

    Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

    This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

    Feature request
    Please provide one or more of…

    3 votes

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    0 comments  ·  Metadata  ·  Admin →
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  11. capture history should be optional

    The Capture History should be optional to toggle on or off.
    We have a folder that relays the file to a secure location. We have onboarding iPads that we use to have people fill out their forms that contains sensitive information, and then they place that file in that folder. The onboarding team just realized that a copy of that file and any images/pdf's are being stored in a different folder.

    We want to keep our information secure, and this automatic feature isn't beneficial for our use of Box. We don't want to have to manually delete each copy.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  12. Increase of the upper limit on the number of metadata templates that can be created and permission management for metadata templates

    Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
    In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates…

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  13. In Box Automate, I created a custom extract agent and selected a source folder. However, only results are shown for the source folder and no

    In Box Automate, I created a custom extract agent and selected a source folder. However, after reviewing the run history, I noticed that only the files in the top-level source folder are processed, while files in subfolders are ignored. I would like the ability to select a source folder and have the agent automatically include all subfolders within it or give you the option to include them.

    We currently have a couple scenarios where we would like to run extraction on existing files and folders in a parent folder retroactively, not just new uploads.

    Thank you, and please let me…

    1 vote

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  14. In my Salesforce Org we have Box managed package installed, some apex classes as part of package are using account and contact name fields

    n my Salesforce Org ha we have Box managed package installed, some apex classes as part of package BoxAILWCControllerEnhancedTests, BoxFileService are using account and contact name fields in soql queries with like operators which is blocking us from encrypting those fields using shield platform encrption in salesforce as The operator like is not supported on an encrypted field

    Can we modify the apex classes to stop filtering by like operator

    Apex Class: BoxFileService, line 167, column 36: The operator like is not supported on an encrypted field
    Apex Class: BoxAILWCControllerEnhancedTests, line 114, column 31: The operator like is not supported…

    1 vote

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    0 comments  ·  Box Apps  ·  Admin →
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  15. Create More Filters for User Details Reporting

    I am looking to have a User Details report automatically filter out platform users from managed users. Additionally, I'd like to see some other configurations of user outputs:

    All Users (managed, unmanaged, external, and platform users)
    Managed Users (managed users ONLY [without platform users])
    Platform Users (only platform users)
    Unmanaged Users (unmanaged users)
    External Users (external users)
    Managed and Unmanaged (managed [not platform] and unmanaged users)
    Managed and Platform Users (managed users report as of today)

    2 votes

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  16. When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth

    When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth until I collapse the sidebar. It is extremely irritating and often I want the sidebar open so I can see details about an item.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  17. File Request to allow global template

    Allow File Request Request to suggest template from what has been used previously or templates used at parent or root directory level.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  18. File Request to allow file extension allow listing

    File Request should allow to set the acceptable file extensions to prevent user from uploading random file.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  19. Hover over file name

    I see that a hover option to view whole file names was offered in 2022. This used to work fine for me but recently stopped. I can no longer hover to see whole file names and have to go back to opening the doc to view full names. Am I the only one having this problem or did it stop for everyone?

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  20. Show Folder size

    Please add feature to show size of a folder not just number of files.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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