Help shape the future of Box
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8184 results found
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automatically disable link expiry
I never want my shared links to expire. I wish there was a way for me to set a link expiry preference on my account since I have to follow this process for every boxnote.
- create a boxnote.
- navigate to the folder it is in.
- create shared link.
- go to link settings.
- disable link expiry.
I wish I could instead just create a box note, click share and be done with it knowing my link won't expire.
1 vote -
Box web UI does not clarify whether download capability is available for a shared folder
When logged into the web app on both Firefox and Safari for macOS, I see options to open a particular shared folder file (PDF format) by opening it in Adobe Acrobat.
However, I later receive the error message "There was a problem completing your request. Please try again".
I'd strongly suggest against such generic error messages. It is possible that the opening of the file in this way does not succeed due to folder permissions. Perhaps I am not granted access to this folder or file to do anything other than view the document inline. The thing is, I do not see any active and clarifying messaging to confirm this.
If there are cases in which I have preview and inline view only but where I am not intended to be provided the ability to download, I'd prefer to see a greyed out action item like "Download / Save As (not available with your current permissions - contact owner)". This is just one example of messaging that would clarify the details.
Also, I would suggest that a potential action of opening with Adobe Acrobat is confusing, because I don't know if the option comes with the prerequisite of having Acrobat and/or a browser extension installed, or whether that's just simply a synonym for the built-in ability of an operating system to handle PDF files, which is significantly more common.
However I'd say that biggest friction is that Box is exposing a flow for a user to choose an option and then it leads to failure and an uninformative error message. I uncovered this one small example but I wanted to suggest Box consider this as an experience of friction that may apply elsewhere in the product as well. And as such, this may stand to gain from am improvement.
When logged into the web app on both Firefox and Safari for macOS, I see options to open a particular shared folder file (PDF format) by opening it in Adobe Acrobat.
However, I later receive the error message "There was a problem completing your request. Please try again".
I'd strongly suggest against such generic error messages. It is possible that the opening of the file in this way does not succeed due to folder permissions. Perhaps I am not granted access to this folder or file to do anything other than view the document inline. The thing is, I do…
1 vote -
Box Zendesk email links to ticket IDs redirect to generic page post authentication
Box Zendesk email links to ticket IDs redirect to generic page post authentication.
I receive an email from support at box ... (also referencing Zendesk in the email domain)
And within this email there is a link with label "this link".
Following the link in a session that begins free of any cookies and state (that is, a private browsing session), I am brought to a page to authenticate me - which is just fine.
However, post-authentication (or in the process), I'm brought to ageneric support page instead of the specific ticket ID. I'm brought to: https://support.box.com/hc/en-us
Also, on this very page, after I logged in, the message "Please sign in with a provider to continue" still appears.
Further, after I did log in, even after providing credentials and reaching the generic support page, I followed the link from the email and I am still not redirected to the ticket page.
Box Zendesk email links to ticket IDs redirect to generic page post authentication.
I receive an email from support at box ... (also referencing Zendesk in the email domain)
And within this email there is a link with label "this link".
Following the link in a session that begins free of any cookies and state (that is, a private browsing session), I am brought to a page to authenticate me - which is just fine.
However, post-authentication (or in the process), I'm brought to ageneric support page instead of the specific ticket ID. I'm brought to: https://support.box.com/hc/en-us
Also,…
1 vote -
number of downloads
We should be able to see the number of downloads each of our files has! this is a basic feature of most download sites.
1 vote -
To keep MACOS extended attributes (i.e. Finder Tags)
To keep MACOS FINDER extended attributes (tags)
5 votes -
Ability to turn off email notifications when a file is added to Box by email
We are wanting to use the feature of being able to upload a file to Box by sending an email to the folder email address, but do not want to have the auto email responder saying that "upload was successful". We are wanting to use this feature for our clients but do not want to generate questions when they get a email from Box
1 vote -
Lists accessible across admin console
create the ability to use "Lists" across the entire admin console
1 vote -
cleaning up favorites
Please make it easy to remove files from favorites. the list is useless now because it is cluttered
1 vote -
Allow to keep original file name
When a new version of a file is added, the name of the new file replaces the previous file name. We are doing a great effort to apply a naming convention to the department's folder and is a new Document Owner updates a version of a document, the convention is lost, or needs to be redone.
1 vote -
Selecting different folders to synch on different computers
I have both personal and company files in my Box and would like to be able to sync only some of to my work computer and others to my home computer.
1 vote -
Not a fan of the new main screen
Hi - not a fan of the large blue column at the left - it now blocks when I try to do a print screen of files - I could open up a file and print screen the list within that file - now it blocks a good portion of the left side - so I can't see/print screen in formation.
1 vote -
No permite validar la cuenta con foldersync en android
Me solicita un código, lo obtengo y pido validarlo y me reponde "hubo un error intentalo mas tarde". Lo intenté varias veces con el mismo resultado.
1 vote -
open a file in a defined app in a folder
i store files in a folder that are simple text files that can be viewed by any text editor. your preview option will not allow me to view them online simply because the extension is not txt.
sometimes its ".dat" or something else, but its still plain text. I should be able to select the viewer in the preview option and not have to download a text file to view it. your ms office word viewer would even allow me to see it.thanks
1 vote -
Box drains my iphone 7 battery, even though it shouldn't be open or running in the background
Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date. Any thoughts or solutions would be most welcome.
Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date.…
1 vote -
Additional columns in User activity report
User activity report provide events of "Approved Task" and "Rejected task"
Currently, User activity report provide just following events:
Assigned a task
Updated a task assignment
Created a taskTherefore, administrator cannot detect events of "Approved Task" and "Rejected task" These information should be provided in the report to know when the task was approved or rejected.
2 votes -
Improve wording on Box Edit confirmation prompt
Improve wording on Box Edit confirmation prompt
When a file is opened with Box Edit from UI elements, we display a confirmation prompt that asks user to proceed or not (this is UI elements only and not displayed when opening file from webapp). Currently, the prompt lets you choose approve/reject, but we want this text changed to OK/cancel (just like other Windows apps).
2 votes -
File Request Link API: Get a file_request object by folder's ID
The file request link is a very useful feature.
The advantage of being able to operate from the API is great.
Next, I want to be able to get the file_request object from the folder.2 votes -
Bug in Box plug-in for Outlook
There is a bug in the Box plug-in for Outlook - whenever you add a file using the Box plug-in, it removes all the formatting/numbering from the rest of the email. This is quite annoying! Can this be fixed please?
Thanks
1 vote -
Ability to preview without comments on word file
Currently, Box always shows comments on word file in preview.
This would be a bit hard to see word in preview.
Since Microsoft Word Desktop application allows you to disable comments on view, we would like Box to implement like this feature.7 votes -
Pre-defined reporting
Request for Box to create pre-defined reports. Currently, we have to input criteria everytime, reallocate the parameters and reset it up again. Goal is to have admin be able to pre-populate a report thats saved and say run it every Sunday night. Any thought to utilizing Relay to run Manual Start, predefined reports?
7 votes
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