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250 results found

  1. We are unable to respond when Geodetection alerts are triggered. Would greatly appreciate ability to prevent access.

    We have had a # of Geodetection alerts from users with unexpected IP addresses accessing shared links. Currently, we are unable to block these users, so we can only remove files after the fact. Our security team is requesting an ability to prevent this access (potentially with an ability for admins to override and allow the access).

    6 votes

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    0 comments  ·  Shield  ·  Admin →
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  2. Add classification columns to Collaboration and Shared Link Reports

    Add columns to the Collaboration and Shared Link reports to display file/folder classification

    6 votes

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    not planned  ·  1 comment  ·  Shield  ·  Admin →
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  3. Allow configuration of permissions to apply and change each classification created

    To apply or change a classification, select "Owners/co-owners and editors" in the classification settings, and then click Users with editorial privileges or higher can apply and change the classifications.
    However, by implementing a feature that allows configuration of permissions to apply and change each classification created, the Security can be enhanced.

    6 votes

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  4. Redundant Shield alerts

    Box Shield should be able to recognize when the same file or file set appears in multiple locations and treat it as a single item, rather than generating duplicate alerts across each instance. This would allow users to acknowledge (or dismiss) an alert globally—once for all occurrences—rather than having to clear it separately for every flagged file.

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  5. Box Shield: Suspicious Location Alerts - Add details about content within 'User Activities'

    As part of triage for Box Shield Suspicious Location alerts, it would be beneficial to have details added about the content which shows up in 'User Activities'.

    For example:
    - The User ID/Email of the user who owns the folder/file interacted with
    - The File/Folder ID interacted with
    - Links to the Files, or their listings within Admin Console Content Manager, when hovering over their names.

    Also, being able to export this information would be beneficial.

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  6. Artificial Intelligence button to ask questions regarding Shield Alerts

    Provide an AI button to enable questions to be asked regarding Shield Alerts, resulting in filtered content and Alert Details list

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Cannot specify official apps in Shield's list

    The Shield List allows third-party integration tools to be configured as integrations, but official apps such as Box Mobile App and Box Edit cannot be configured.
    This causes the following problems.
    - Mobile apps cannot be excluded from “suspicious session” detection. Since mobile apps are accessed via carrier lines, their IP addresses are different from those of PCs, and if they are accessed at the same time, they are detected as suspicious sessions.
    - Office co-editing cannot be added to the linked apps whitelist in the access policy. It is impossible to control “prohibit DL on BoxDrive, but allow Office…

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  8. Request: Rich Shield dashboard

    Request for Shield Dash board

    The information of the graphs is so simple.
    Could you make the rich insight?
    For example, whne the targeted user who caused anomalous download started downloading a lot f contents, how much increased #s of DL day by day, Week by week etc.

    Currently we need to export user activity report if we want to know more. so rich insight will be helpful for Box admin.

    5 votes

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    1 comment  ·  Shield  ·  Admin →
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  9. Filter Marked as safe

    Shield needs a filter and a display setting for the dashboard for an alert that have been checked and marked as safe, currently it is hard to identify alerts that have been checked by other admins and marked as safe causing duplicate effort.

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. Improvement of anomalous download

    At the present, Anomalous download can't detect the external user's behavior.
    I think it is the risk of data leakage.
    I want to detect anomalous download of external users who is invited my tenant.
    thanks

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  11. Separate download and print restrictions

    We would like to use download and print restrictions in Access Policy separately.
    Flexible configurations are required, when we handling sensitive files in Box.

    ex. We don't want to allow them to edit, but I do want to allow them to print.

    5 votes

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    0 comments  ·  Shield  ·  Admin →
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  12. Ability to exclude domains from autoclassification trigger

    As a user, I want to be able to exclude my company domains from the Shield email address autoclassification trigger, so that policies are not being applied to internal emails, just external PII

    5 votes

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  13. Show Auto-Classification Criteria Matches on Classification Label On File

    Auto-classification matches are currently stored within metadata on a file. If auto-classification classifies a piece of content, we'd like for the classification label indicator on a file (or hovering over the label) to show what criteria was met which requires a specific label. The purpose of this is to have a visual indicator to reinforce the sensitivity of content within a file.

    5 votes

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    not planned  ·  0 comments  ·  Shield  ·  Admin →
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  14. Remove Collaborator Access Policy Security Control in Shield

    When creating an access policy in Shield, there needs to be a security control that removes a collaborator after a specific period of time or on a specific date. It would work very similar to the "Invited Collaborators Expiration Settings" option that is available in the Admin Console under the Content and Sharing tab, but would be tied to a classification setting.

    5 votes

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    on roadmap  ·  2 comments  ·  Shield  ·  Admin →
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  15. Notify or provide options on password protected files in Automated Classification

    When running automated classification, files containing passwords will not be checked for PII information. This means they are potentially at risk of getting shared externally. There should be options to classify them if they are password protected or it should have the option of alerting.

    5 votes

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  16. 5 votes

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  17. Box Shield: Request to Filter Download Events Not Performed by Users in the EMM App

    Our company is doing restriction monitoring for Box Shield.
    Specifically, we are able to monitor via the Event API when operations subject to restriction by Box Shield Restrictions: “Download and Print Restrictions” are performed.
    Enterprise Event: "SHILEDOWNLOADBLOCKED"

    However, in the Box for EMM app, we have the following situation because of the following specifications.
    *The user's actual operation is not performed, and the “SHILEDOWNLOADBLOCKED” is obtained.
    *There is no way to distinguish between operations actually performed by the user and operations not actually performed by the user.

    Therefore, please improve the functionality so that download events…

    4 votes

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  18. Allow groups to change classification levels

    We would like to see the option of a Box group to be able to change the classifications, along with the options we already have available.

    This would allow us to create a group(s) that align with our written policies.

    4 votes

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  19. As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.

    Add the ability to search for alerts detected only by reputation scans.

    4 votes

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  20. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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