Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

192 results found

  1. Make available list of countries available for a Shield List

    The input fields are not the easiest way to find a value to add to a Shield List. Naming convention is different across systems, so it would be helpful to know the values that are available to be added.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. View only ability as admin to view Detection rules, policies, and lists.

    Isolate the EDIT SHIELD CONFIGURATION co-admin permission to 2 different permissions:

    1. View-only detection rules, access policies, lists
    2. View, Edit, and Create Detection rules, access policies, and lists.
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Box Shield inherit classification on move/copy, not only on upload

    Box Shield needs to have the ability for files to inherit the classification of the containing folder during a move or copy. Currently, a file will only inherit the classification if it is uploaded to the folder with a certain classification. Example:

    File A has a classification of "Confidential" and is moved/copied to a folder that has an "Internal" classification. File A will not automatically inherit the "Internal" permission, and it either needs to be manually changed to "Internal", or have the entire containing folder re-classified as "Internal" so that all containing files then inherit the "Internal" classification.

    However, if…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Threat Detection Reporting

    My customer would like to get a report of the activities that detection rule is processing to ensure that is actually working. They have one rule (suspicious session) that has not generated any hits and thus they don’t know if it’s actually doing anything or not.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We want the ability for Download policies to also trigger on unusual download activity by external collaborators

    We see external collaborators with high download activity using accounts outside of our enterprise (ie: gmail, yahoo?). The business is getting quite frustrated that they cannot report on these email addresses.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  Anonymous responded

    This is quite complex to implement, we are researching to figure out how best to fix this.

  7. Shield admin notifications to other admins when files are marked safe, etc

    Interest in letting all Shield admins know when a file has been marked safe, useable, etc by another Shield admin

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Allows the report to see the classification labels that have been applied in the past

    In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
    One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
    By…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Shield Requests

    Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

    Feature request:

    1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

    2. Currently Box only encrypts the file with a red banner on top if malware…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Enhanced Auto Classification and File Criteria for All File Types in Box

    We would like to have the ability to specify all file types in the file criteria for auto classification. Since there is currently no way to cascade classifications to all files excluding folders (categorizing confidential info on a file-by-file basis), I would like a feature where all files can be classified.

    With the current individual extension specifications, it is not possible to use wildcard characters, so we would like to reduce the potential for information leakage due to intentional extension changes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Display settings for classification labels

    We would like to be able to temporarily not display (not disclose) classification labels within a tenant after they are created, but in that case, we need to delete all classification label settings, and it is time-consuming to set them each time, so we would like to be able to select whether to show or hide them.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Create an audit only mode for classification policies

    Auto-classification policies can receive an audit only mode similar to Shield Access Policies. Essentially an auto-classification policy in audit only mode will return a list of files that would have triggered an auto-classification upon upload or interaction. Shield administrators can then review the list of files that would have been classified and review for accuracy.

    Decreases risk of misclassifying content due to policy misconfigurations.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Shield Blocked Email Addresses (Not only Domains)

    As of right now it is not possible to block a specific user with the external collaboration access policy restriction. This is only applicable for blocking domains. This request is to be able to add a specific user to the blocked list by email address.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ability to update/add definition of Virus/Malware

    Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Permanently mark a file as not malicious

    We had a user (with Box Drive) who had a file marked as malicious. She apparently made a change to a local copy and added it back to her folder, causing it to be marked as malicious a second time. In fairness, the hash is different, since the file changed. When I looked at the first event, I ran the file through VT, and the results came back as all clean, so I marked it as not malicious. The user was still not able to access the file. I had to go back into Shield, find the second instance, scan…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

    Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Remove Approved Integration API as Suspicious in Shield Suspicious Location

    Similar to the pulse below, I would like Shield Suspicious Location to not mark already integrated application IP address as suspicious because there are too many noise due to this.

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/39421462-shield-reports-suspicious-ip-location-when-opening

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I want to be able to set Relay triggers for folders as well.

    Due to Relay specifications, only "files that triggered the flow" can be selected.
    In our business, we want to copy uploaded folders to another folder automatically, but it is time-consuming to manually select the destination folder each time.
    Therefore, we would like to be able to set triggers for folders.
    (Japan)
    Relayの仕様上、「フローをトリガーしたファイル」しか選択できない。
    業務上、アップロードしたフォルダを自動的に別フォルダへコピーしたいが手動で毎回コピー先をフォルダを選択するため手間が掛かってしまいます。
    そのためフォルダを対象にトリガー設定できるようにしたい。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Enable default classification of MIP / Purview marked content from outside our tenant

    We have multiple Microsoft Tenants and one Box EID. The challenge with this is that Shield only enables us to map sensitivity labels from one tenant. As a result we have a lot of information in our Box environment that is MIP marked but carries no Shield classification. It would be ideal to enable a default Shield classification for to be applied to data that has come from outside our MIP tenant. That way we can at notify users that additional controls may affect the document beyond those that Shield is enforcing, and smooth the gaps between our multi-tenancy in…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View)

    Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View).

    E.g. everybody who is not the owner of the content previously was an Editor, but after I overlay a "View Only" Access Policy and Classification Label to the content, then everyone who is not the Owner of the content is View Only.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base