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255 results found

  1. As so many deep scan alerts, we can't find alerts detected only by reputation scans quickly.

    Add the ability to search for alerts detected only by reputation scans.

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  2. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  3. Additional Information BoxShield Anomalous Download Alerts

    Include further information within the anomalous download alert to show which application\service was used. Currently, this is only available from the user activity report, which takes a while to generate.

    If the hostname and device type could be included, this would help decipher if anomalous downloads have taken place acorss multipe devices.

    4 votes

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  4. Ability to configure Box shield alerts

    Be able to set Shield alert priority based on the severity (quantity, amount, % change) of the Box Shield anomalous behavior. Today the Shield alerts are static and apply to the category as whole and not related to a quantifiable measure of risk. a 100% increase is treated the same as a 10,000% increase.

    4 votes

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  5. Trigger rescan for Auto-Classification when adding new classifications

    We did not implement Box Shield immediately upon standing up our new environment. After over 1TB of data was uploaded, leadership wanted us to implement new auto-classifications. There is currently no way to force a rescan of all existing documents to apply those new classifications. Going into each folder and copy/pasting, moving, or editing each file is impractical for tens of thousands of uploaded files. Would like a simple way to trigger the rescan without having to engage for a consulting project for box.com to create custom scripts to update the classifications.

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  6. Box Shield Smart Access - Require approval when doing a Business Justification override of a Classification

    I want to allow team members to override a Box Shield Classification/Access Policy with a Business Justification ONLY IF the appropriate person approves the override.

    "Appropriate person" would be 100% configurable and different across different Classification Labels. Options like:
    - Person who created the Classification Label
    - Main Admin or Co-Admin with appropriate permissions
    - An assigned authorized person or group (e.g. legal, compliance, infosec, IT, folder or file owner).

    E.g. scenario #1: "Highly Classified" label - only Admin, Co-Admin with Shield permission, xxx person in InfoSec, or yyy person in IT could approve the override.

    E.g. scenario #2: "Internal…

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  7. I would like the access policy to have preview only functionality

    I would like the access policy to have preview only functionality.
    If only some files in a folder with editor privileges can be set to preview, there is no need to create a separate folder.

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  8. 4 votes

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    researching  ·  0 comments  ·  Shield  ·  Admin →
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  9. Allow custom Shield classification order

    As a user, when I apply a classification, I want to see them in order of sensitivity, as opposed to alphabetical

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  10. Box Sheild can use some help

    It would be great if there was a way to be able to enter notes on an incident. Also to flag an incident as complete and have it removed from the list.

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  11. Tale over the settings in shield trial mode

    Currently, the trial mode classification and settings will disappear at the end of the trial period.
    If we have a Shield contract, we would like to take over its classification and settings.

    By eliminating the need to set them up again in the production environment, we can make a smooth transition.

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  12. Classification definition

    Currently when classifying a document it is only possible to see the top 2-3 lines and is not rich text therefore doesn't support returns, bold type, links, bulleted lists or colour.
    While the full 300 characters are displayed in the details pane, Users need to see all the details prior to applying the classification.

    REQUEST: To make the dropdown either expandable (i.e. 'show more') or to show the full 300 character classification definition and to make the definition field 'Rich Text' so its possible to give more context to the classification e.g. provide a list of example documents or link…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  13. We want the ability for Download policies to also trigger on unusual download activity by external collaborators

    We see external collaborators with high download activity using accounts outside of our enterprise (ie: gmail, yahoo?). The business is getting quite frustrated that they cannot report on these email addresses.

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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    not planned  ·  Anonymous responded

    This is quite complex to implement, we are researching to figure out how best to fix this.

  14. Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert

    For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.

    Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.

    3 votes

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  15. Box Shield label error notification

    When there is an error to labelling Box Shield label there is no way for the user to know where there was an error or not unless looking at each content one by one.
    I would like to have a notification or some kind of alert to know if there is an error

    3 votes

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  16. Box Shield label error

    When applying Box Shield label currently the success rate is 90%
    I would like the success rate to be improved.

    3 votes

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  17. Provide/enable a filter by Target User

    On-screen filters in Box Shield Dashboard, should include a filter for TARGET USER to enable all/selection of alerts related to person to be listed

    3 votes

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  18. Box Shield: "Read Only" Security Control setting

    In Box Shield, add a Security Control setting that locks the folder and effectively puts the folder in a read-only mode, disallowing edits and uploads, no matter what the collaborators' permission levels are (except Admin, obviously).

    This way, it's possible to give users a "lower" permission level to a subfolder without affecting their elevated permissions in the parent folder.

    3 votes

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  19. Please display the [Justification] in its entirety.

    When users select a [Justification], only the first approximately 20 characters are shown, and the rest are truncated.
    While users can hover over the truncated text to view the full [Justification] during selection, they cannot view the entire text after making a selection. Consequently, if multiple [Justifications] begin with the same text, users may not realize they have made an incorrect selection. Please ensure that the full [Justification] is displayed.

    *This refers to cases where a Business [Justification] is specified to allow a one-time exception to Shield’s access policies. For example, even when external invitations are restricted, selecting a [Justification]…

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  20. Customize Shield Malicious Content Banner

    Customize the red header banner on files flagged via the Shield Malicious Content rule to support UX and change management, e.g., be able to add text like "Please contact help@customer.com for support".

    3 votes

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