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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9736 results found

  1. Speaking to BoxAI

    Allowing the option to speak to BoxAI rather than just typing your query.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  2. Prevent auto-scroll during AI answer generation

    Description:
    When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.

    This makes it difficult to read longer answers until the generation is complete.

    Request:
    Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  3. Assign user to item in Box App

    As a user, I'd like to be able to assign a specific user in Box App rather than relying on free text or metadata drop down fields so that I can send a notification or task and see additional user information such as email and profile photo

    2 votes

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    0 comments  ·  Box Apps  ·  Admin →
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  4. Download event is not recorded in User Activity Report

    When a user downloads a signed PDF from the Sign Inbox page, the "Download" event is not recorded in the User Activity Report. Instead, a "Content Access" event is logged.
    However, when downloading a signature log from the same page, the "Download" event is correctly recorded.

    We would like to ensure that the correct event is logged in all cases to accurately track user activities.

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  5. Make sidebar width manually adjustable

    I appreciate the update, but I find the new sidebar quite hard to use.
    Would it be possible to allow users to manually resize it to their preferred width?
    I think this would make the interface much more user-friendly.

    新しいサイドバーについてですが、少し使いづらいです。
    ユーザーが幅を手動調整できる仕様にすることは可能でしょうか?
    そうすれば、もっと使いやすくなるのではないかと思います。

    2 votes

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    0 comments  ·  New UI  ·  Admin →
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  6. Feedback on new interface, Box sidebar issue

    since the new interface was adopted I already inadvertently "removed from collection" a couple of folders. Guys! the "x" button is too easy to press. I don't even remember where it was before, but I never removed any folder by mistake.

    2 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  7. Co-Admin Self-Service Recovery for Deleted Accounts and Content

    Would love if Box could provide Co-Admins the ability to recover deleted accounts or folder/files from a deleted account within their own tenant without having to raise a support ticket with Box.

    2 votes

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  8. 「Deleted Users List – Drill-Down Insight Request

    We are happy if could be shown on a insight view who deleted user is.
    Not pull the user details report, Wish deleted users name list by drill down easily.

    2 votes

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  9. number of files in a folder

    It would be great if, as soon as I upload files to a folder and exit the folder, I could see the number of files I uploaded. Instead, most of the time I need to let a few minutes go by and refresh the page a few times before the number of files is displayed. In the first line of the screenshot, for example, I just uploaded 60 files, but that is not showing yet.

    2 votes

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    0 comments  ·  Uploads  ·  Admin →
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  10. Ability to search files by SHA1 value

    Currently, the Box File APIs can give data about the SHA1 values, and these present in Shield Alerts also. It would be very beneficial to be able to also search by SHA1 values.

    Key use cases:
    1. Detection of duplicate content within Box to save storage space, consolidate data and reduce version management.
    2. File correlation across systems (i.e. using SHA1 to correlate Box files with external security tools / malware scans)
    3. Better compliance and chain-of-custody (ensuring files are unchanged)

    SHA1 values are referenced here:
    https://developer.box.com/reference/resources/file/

    2 votes

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    0 comments  ·  Search  ·  Admin →
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  11. Box Sign - support for multiple languages for reasons for signing

    The ability to enter reasons for signing in multiple languages and for Box to automatically pick the correct language based on the locale of the signer. Adobe Sign Supports this

    2 votes

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  12. Create JSON file from Form

    It would be very helpful to have the option to create a JSON file from the fields in a form to be used in a Doc Gen template. This would save us much time and frustration vs. manually creating the JSON.

    2 votes

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  13. AI Agent Suggested Prompts Need Additional Detail Capability

    The ability to define the suggested prompts is very helpful. However, as we build very targeted agents we find the prompts, not custom instructions, need to be more detailed, which makes them long. It would be very helpful to customize the suggested prompt button with a short descriptions but have the actual prompt input in a separate text box and hidden from end-users. The hidden, long, prompt would run when the visible prompt is selected.

    Something like this would be a big win for us. Please let me know if this is not clear.

    2 votes

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    0 comments  ·  AI Studio  ·  Admin →
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  14. Add Section Divider Lines and Blank Fields for Cleaner Forms

    I would recommend adding divider lines to allow cleaner grouping or sectioning of fields in a form. It would also be helpful to have "blank" field for better organizing when adding fields in two columns but the number of fields for a particular topic is an odd number. Having a blank filler field would allow starting the next topic on the next row rather than beside a field that isn't related. This would make the form look cleaner and be easier for end-users to follow.

    2 votes

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    We've released the static text field that should resolve the blank field request and we've decided to prioritize multi page forms which could serve as a workaround for Divider lines.

  15. Sorting & Tagging

    I’ve encountered a few issues with Box.com and it’s impeding on my performance.

    When creating folders the system by default sorts by the latest folder accessed. Clicking on “NAME” to resort by folder structure is time consuming.

    Also, I was told the Box desktop app was a good alternative to Box.com. All was well until I stumbled upon a design flaw when tagging a folder on the desktop app vs Box.com
    I use a Mac and tag using their colour coding system. Unfortunately, Box.com does not support said feature so the tags are only visible on my laptop.

    Since there’s…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  16. User Offboarding (File/Folder Moves)

    I’d like to suggest an improvement to the user offboarding process. When we delete a user, it would be very helpful to have more granular control over where that user’s files and folders are moved within the tenant. This way we can choose someone and then maybe a subfolder they want the data placed in.

    Specifically, having the option to:
    - Choose the destination folder for the disabled user’s content.
    - Include checkbox option to include trash bin contents along with the rest of their files.

    This would make the offboarding process more efficient and ensure nothing is overlooked.

    2 votes

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  17. Add a "View All Tasks" button to the left menu

    To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
    It takes two clicks each time, which is very time-consuming.
    I would like you to add it to the left menu so that I can check all tasks with a single click.
    -in Japanese-
    すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回2クリック必要となるので非常に手間がかかっています。1回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

    2 votes

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    0 comments  ·  Tasks  ·  Admin →
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  18. External Users sortable columns and bulk deletion based on last active date

    Box makes it easier thru the Admin console GUI in the near future.
    For External Users a sortable column of “Last Active” and then bulk deletion is needed in the Admin GUI.

    It would also be nice to have the option in Security to set a threshold like 90 days inactive for External Users before auto-delete to manage this automatically going forward.

    2 votes

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  19. Notification for reading text over 2MB with AI

    Please make it so that a notification appears when loading text larger than 2MB in Box AI.
    When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.

    -in Japanese-
    Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
    テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  20. Multiple people submit a form in an order, then 1 document is created

    Multiple people submit 1 form in an order. Once everyone has submitted their answers, 1 document is generated from that form.

    2 votes

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