Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9842 results found
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Ability to create custom in-app messaging banners from the Admin Console
As admins, we would like to have the feature to create a custom in-app banner in the Box admin console.
2 votes -
Split-View Markdown Editor (Edit + Preview Side-by-Side)
I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly…2 votes -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
2 votesHappy to share that we'll be adding Shared links support in the upcoming weeks.
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Add a normal Search Bar to Hubs
The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.2 votes -
When using Hubs for content management, a search bar would be stellar!
Include a function to search within a Hub for specific terminology. This would make it more user-friendly for all stakeholders in an organization using Hubs for content management.
2 votes -
Image Crop in Box Canvas
Enable image cropping in box canvas.
Be really useful when creating mood boards to crop the images and screenshots in box canvas rather than doing this before uploading
2 votes -
Metadata Taxonomy Searches MCP Server
We use taxonomy fields in some of our metadata templates. Using Claude.ai to access our data via the Box MCP Server we are unable to search taxonomy metadata fields. Enabling this would be very helpful for our use case. Thank you.
2 votesI'd love to hear more about this. Would you be willing to jump on a quick call to discuss this use case further? Here is a link to my calendar:
https://calendar.app.google/NMXrGp4Nr1Do2qYz7
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About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…2 votes -
Pop up confirmation listing content prior to moving content to Archive
Pop up confirmation listing content prior to moving content to Archive will help in confirming what should be going to Archive as a last check before the content gets moved
2 votes -
Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size
Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)
This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.
I understand that this would require some other types of decisions…
2 votes -
Add Ability to Filter by "Status" In User Details Report
Refine User Details Report by adding user "status" as a filter
2 votes -
Change default sidebar view
Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.
2 votes -
I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.
The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."
We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.
Thank you very much for your consideration.
2 votes -
clear notifications
We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.
2 votes -
Hub-level Terms of Service gate (per client portal) with auditable acceptance
Customers using Hubs as client/extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide). Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.
Requested capability:
Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.2 votes -
Need to be able to circle options
We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?
2 votes -
Request for an Invitation Method to Enable Collaboration for All Tenant Users
We would like a way to invite all users in the tenant to collaborate.
Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.
テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。2 votes -
Custom Shared Link Control by User Type
Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.
2 votes -
Make it more clear to a user when they invite a company domain that does not have a Box account
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…
2 votes
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