9633 results found

1. Manual pause syncing

   Sometimes I want to reorder / organize / rename files before syncing.

   144 votes

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   49 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

2. Fix file/folder size, counts, dates and storage

   I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

   This is a problem that's been around for at least 1.5 years.

   Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we don't want to delete an account that has data that will be lost forever. This seems to happen, more often than not, for accounts that have a lot of owned data prior to the transfer.

   At the moment the workaround is to have a script run every day to detect when this has happened, and to then create a Box ticket to have someone in Box support run their own homegrown script that rectifies the situation for the individual account. (Note, Box created this script because this is a known problem that they have to regularly fix.) So, it takes our time to detect it and create the ticket, and it takes Box's time to fix it and deal with the ticket. This happens almost every week at least one time.

   After 1.5 years, it's about time to fix this readily reproducible problem!

   I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

   This is a problem that's been around for at least 1.5 years.

   Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we… more

   143 votes

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   26 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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   on roadmap  ·  Adminhadesara (Product Manager, Box) responded

   We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

3. Enhanced Lock/Unlock on Box Drive for CAD files

   I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.

   • Enabling Enhanced Lock/Unlock on Box Drive – Box Support https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive
   141 votes

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   9 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive. 

   
   

   Please keep the feedback & use cases coming to help us prioritize this in the future!

4. Run User Activity Report with API

   We would like to be able to run User Activity Report through the API.
   Users, groups and affected folders/files can be selected as a filter to export/run this report against. But today, keyboard typings and mouse clicks are required to select each filtering, which would be unrealistic to specify tens or hundreds of users, groups, folders and/or files.
   Thus, We would need API to utilize/filter User Activity Report at scale.

   139 votes

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   not planned  ·  10 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Dynamically name signed documents based on metadata: signer's full name, company, email and others

   When there are documents in the same folder or templates that are repeatably signed with the same name (Ready Sign Link, Batch Send), Box Sign adds a number and () to the filename to note the different/unique files.

   There needs to be a better way to name the files - perhaps using metadata or using the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and () in them

   When there are documents in the same folder or templates that are repeatably signed with the same name (Ready Sign Link, Batch Send), Box Sign adds a number and () to the filename to note the different/unique files.

   There needs to be a better way to name the files - perhaps using metadata or using the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and ()… more

   136 votes

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   under consideration  ·  34 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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6. Box Drive performance improvement request when using VDI

   The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
   It was found that the delay was caused by a large number of disk I/Os.
   We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
   Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
   Please improve performance.

   (Japanese)
   「VDI利用時におけるBox Drive性能改善リクエスト」

   Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
   操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
   Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
   上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
   性能改善をお願いします。

   134 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Thanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments

7. Preview .msg / .eml in Box

   Ability to preview .msg and .eml files in Box natively.

   133 votes

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   on roadmap  ·  22 comments  ·  Preview  ·  Delete…  ·  Admin →
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8. Customize Collaborator Permission Levels

   Any chance that we can have some flexibility in the "Collaborator Permission Levels." Can we develop a tool to edit these levels, like check which function the user can have. Having set levels with no flexibility is difficult because every user needs different access.

   132 votes

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   not planned  ·  17 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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9. use @mention in the Office suites of software (Words, Excel, PowerPoint)

   Currently, we are able to do commenting of the document in Box by using the @mention. But we are not able to do the same when we are editing document in the native Ms Office software eg Words, Excel & PowerPoint. The @mention does not work.

   Would like to have the same feature when we are working in the native document?

   131 votes

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   gathering feedback  ·  30 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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10. Syncing bookmarks and Windows shortcuts between Box Drive and online.

    To better organize my personal Box files and share with teams, I've saved my files in the team folder and used a Windows shortcut (in Box Drive) in my personal Box folder to link files/folders elsewhere on Box. Box Drive doesn't sync Window's shortcuts so these links are lost when working online. The workaround online is to use the bookmark function, using file/folder URLs to create shortcuts. It would be great if bookmarks or window's shortcuts synced between online and Box Drive modes. At the moment I'm having to bookmark online and shortcut on Drive to link up files and folders. This is double the work and if I delete my Cache, the short cuts on Box Drive will be lost. Is there a better approach or solution to this problem?

    To better organize my personal Box files and share with teams, I've saved my files in the team folder and used a Windows shortcut (in Box Drive) in my personal Box folder to link files/folders elsewhere on Box. Box Drive doesn't sync Window's shortcuts so these links are lost when working online. The workaround online is to use the bookmark function, using file/folder URLs to create shortcuts. It would be great if bookmarks or window's shortcuts synced between online and Box Drive modes. At the moment I'm having to bookmark online and shortcut on Drive to link up files and… more

    126 votes

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    24 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    We will likely consider bookmark support in the future for Box Drive, but it’s not planned in the near-term.

11. Ability to save reports to a custom location

    With the upcoming report scheduling function, coupled with improved filters to better streamline reports that are generated, it would be really useful to be able to define a custom save location for a report that is generated as part of that process (i.e. to any folder within your box instance and not just the default 'reports' bucket).

    Our use case is that we'd like to set up a series of scheduled reports (soon possible!), each one filtered to activities within a specific folder (also now possible!) and then have that report automatically save into the folder to which it relates (not currently possible). This way, it will be possible for co-owners of a folder to see (saved automatically to their folder) a regularly updated report on some aspect of their folder. In our case, we'd like to do a collaborator report so that we can regularly audit who has access to items within high-level folder trees where each high-level folder contains a LOT of sub-folders and files, and where we have equally a LOT of these high-level folders.

    With the upcoming report scheduling function, coupled with improved filters to better streamline reports that are generated, it would be really useful to be able to define a custom save location for a report that is generated as part of that process (i.e. to any folder within your box instance and not just the default 'reports' bucket).

    Our use case is that we'd like to set up a series of scheduled reports (soon possible!), each one filtered to activities within a specific folder (also now possible!) and then have that report automatically save into the folder to which it relates… more

    123 votes

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    on roadmap  ·  3 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Hubs permission model should be more granular

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing content.

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing… more

    121 votes

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    4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    under consideration  ·  AdminAnonymous (Admin, Box) responded

    Hello! Changing status on this feature as we have it in our roadmap but we plan to make it in 2-3 quarters. We will keep you updated.

13. Ability to open a file in Box Drive from a shared link accessed via the web

    After opening a shared link in Web App, a user should be able to open the file directly in Box Drive.

    120 votes

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    22 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    under consideration  ·  AdminAnonymous (Admin, Box) responded

    Hi. This capability is among top priority for our team. We will share updates as they’re available. Please vote for the existing Pulse request if it’s important to you. Thanks

14. Add "Like" button to comments

    I would like to "like" comments on the preview so that is is easier to show that I have checked the comment without typing a new comment to say I have checked it.
    We are now getting more use to using reactions from Slack/Teams that it would be nice to react with a "like" or a thumbs up reaction.

    118 votes

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    2 comments  ·  Annotations  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAkshay Ravi (Admin, Box) responded

    We are planning on adding the ability to resolve comments in the future, but do not have the ability to like comments as part of the roadmap.

    
    

    Please keep the feedback & use cases coming to help us prioritize this in the future!

15. Create a Box group/alias or ability to select a different name to replace the workflow owner’s name.

    I’ve created several Relay workflows across the business and the issue I found is that people are reaching out to me because my name is tied to a task that is assigned to them. Often times, I do not have any context to the workflow so it results in me having to reach out to the person who started/uploaded the document. We want to avoid approvers having to reach out to the workflow owner vs. the actual owner of the program. This process would not be sustainable if it were rolled out to a larger company.

    Currently Example: Hayley creates workflow in Relay > Relay is kicked off by end-user > Box assigns an approver a task. The task is assigned by the owner of the Relay workflow - “Hayley has assigned a task to Approver.”

    Proposed Example: Hayley creates workflow in Relay > Relay is kicked off by end-user/uploader > Box assigns an approver a task. The task should either read - “[End-User/Uploader] has assigned a task to Approver” OR “[Alias - People Operations team] has assigned a task to Approver.”

    I’ve created several Relay workflows across the business and the issue I found is that people are reaching out to me because my name is tied to a task that is assigned to them. Often times, I do not have any context to the workflow so it results in me having to reach out to the person who started/uploaded the document. We want to avoid approvers having to reach out to the workflow owner vs. the actual owner of the program. This process would not be sustainable if it were rolled out to a larger company.

    Currently Example: Hayley creates… more

    115 votes

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    under consideration  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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16. Templates - Restrict Templates to Specific Users/Groups and/or Folder Structures

    Metadata templates are currently global across an entire EID. This does not scale well for large organizations with 50,000, 100,000 or more than 200,000 users.

    This request is to add 'scope' parameters to Metadata Templates such that a specific template can be restricted to...
    1. A specific set of users
    2. A specific set of Groups
    3. A specific Folder structure

    111 votes

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    6 comments  ·  Metadata  ·  Delete…  ·  Admin →
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    on roadmap  ·  Adminmriley (Admin, Box) responded

    This is still on our roadmap and is under development.

17. Freedom to move folders

    Content sprawl is our #1 challenge. Please let us organize our folders. We don't want to interfere with the permissions, but I want to have an "Active Projects" folder and a "Project Archive" folder where I can drag and drop those relevant folders in.

    109 votes

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    13 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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    not planned  ·  AdminJack Hirsch (Product Director, or Executive, Box) responded

    Moving shared folders is not on the near-term roadmap. We understand the massive importance and we hope that a new product development to be released in 2020 will help address content sprawl.

18. Add Linux installer packages for Box CLI

    Testing out the Box CLI and request official Linux support for Ubuntu or RHEL. Would like an easy install via apt-get or Yum.

    108 votes

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    3 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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    not planned  ·  AdminDan Dennhardt (Product Manager, Box) responded

    We do not plan to address Linux support for the Box CLI.

19. Custom Columns (with sort) in Files List (Kind, Metadata, Access Stats, etc.)

    The webapp defaults to showing the user 3 columns - Name, Modified, and Size.

    This request is to allow the user to customize which columns are shown -- i.e., show me the Name, Size, and Metadata field X columns, but nothing else. Or show me the Name, Modified, and Access Stats (Previews) columns.

    Example columns to choose from:
    -Name
    -Size
    -Kind (File Type)
    -Access Stats (Preview, Download, etc.)
    -Metadata (specific template/field)
    -Created Date
    -Updated/Modified Date
    -Description
    etc.

    108 votes

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    not planned  ·  19 comments  ·  Metadata  ·  Delete…  ·  Admin →
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20. Request for Improvement of BOX Drive Proxy Server Authentication Response Function

    BOX Drive is not working properly in our environment.
    We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
    However, it seems that it is not able to respond to the authentication response of the proxy server.

    As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
    BOX.
    This method is not productive for us.

    As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
    Please consider improving the support for proxy authentication responses.

    Please note that SSL decoding is not performed for communications to BOX.

    Thank you very much for your time.

    (Japanese)
    BOX Driveのプロキシサーバー認証応答機能改善のお願い

    弊社環境において、BOX Driveが正常に動作しておりません。
    BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
    しかし、プロキシサーバーの認証応答に対応できていないようです。

    これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
    BOXからファイルを一旦ダウンロードする必要があります。
    この方法では生産性が低下してしまいます。

    解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
    プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。

    なお、BOX宛の通信に関してはSSLのデコードは行っておりません。

    お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。

    BOX Drive is not working properly in our environment.
    We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
    However, it seems that it is not able to respond to the authentication response of the proxy server.

    As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
    BOX.
    This method is not productive for us.

    As a solution, we would like to be able… more

    107 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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