Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9853 results found
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when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Export / Import annotations via API
Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.
1 vote -
Add a “comment visibility” option in Link Settings
In Link Settings, we’d like an option to control whether comments are visible.
Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.（日本語）…
1 vote -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote -
version
Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.
1 vote -
Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.
The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.
This eliminates manual steps and ensures consistency in access control.
Why It’s Valuable?
Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.
Consistency: Reduces human error by ensuring the new user has identical access as the reference user.
Scalability: Ideal for large organizations where teams share common folder structures.
1 vote -
Index Lists
Suggest to add feature allowing users to download index lists of folder contents.
This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.
1 vote -
Box search results need to be sorted by "oldest first"
Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."
1 vote -
Box for MIP
Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".
1 vote -
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
The issue may be caused by one of the following:Lack of access permissions
Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.Expired or restricted shared link
The shared link may have expired or been restricted to specific users, preventing access.Incomplete multi-factor authentication (MFA) setup
In some Box environments, even if login is successful, access to files may be restricted if the…1 vote -
from Box Folder (Filtered) View - Start Box Relay
Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.
1 vote -
Form dropdown - Show big list of Values from Excel
How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?
If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.
1 vote -
create a new folder while moving file
There should be the ability to create a new folder while moving a file to a new location. Right now we have to create the folder in the location we want the new file in and then return to the current location and then move it. Time consuming.
1 vote -
Prevent modals (Box AI and New Collection) from closing when clicking outside
We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.
Reasoning:
We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.When a user interacts with a Pendo guide or accidentally clicks the background,…
1 vote -
Add specific error message for managed users whose domain is owned by another tenant
When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.
Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.
1 vote -
Request for an option to enable or disable email notifications when sharing a Hub
When sharing a Hub, I would like to be able to choose whether or not to send an email to the person I invited.
This is because users are not used to receiving notification emails from Box and might perceive them as spam, which would prevent unnecessary inquiries from being made to the IT department.
The addition of the Hub will be announced separately on the portal site, so I would like the Hub to be quietly added to the Hubs menu.1 vote -
Capability to add shortcuts to link to an existing box file or folder
Capability to create a shortcut/bookmark/link to an existing file or folder that works with box drive. So il will be easy to refer to a folder or file. This will ease my work a lot and many other user. This basic apability should have been possible from the start. Thank you
1 vote -
2FA login security
Rather than using texting for 2FA, please switch to using a QR code, so we can use Authenticator apps to generate codes. Thank you.
1 vote -
Zapier "Find a File" Exact Match
It would be great for the "Find a File" action to be restricted to exact match. We are looking to create an automation that pushes a follow-up PDF to the same folder as the original by "Finding" the original.
Seems to work about 70% of the time, but when it fails, files could be accessed by others due to placement in the incorrect folder.
1 vote -
Utilizing Photoshop and Illustrator Files Without Box Drive
Currently, files that use external references (links) in Photoshop and Illustrator cannot access those references when opened directly from Box. Our company handles a large number of such files, but due to security concerns, we have not enabled Box Drive, which has hindered our effective use of Box. If external references could be utilized without Box Drive—similar to how Excel handles them—it would significantly enhance our ability to leverage Box.
1 vote
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