Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9853 results found
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status
When deleting a file on the server, I would like to be able to see the status until the deletion is complete.
Also, when restoring a file from the Recycle Bin, I would like to be able to see the status until the restoration is complete. （ex. progress bar,,,）1 vote -
When viewed in Safari on an iPhone, the menu overlaps with the file name.
When viewed in Safari on an iPhone in portrait mode, the menu overlaps with the file name. In landscape mode, it is displayed correctly.
I’m sorry if this has already been mentioned. I can’t read English well, and this text is translated, so the wording may not be accurate.1 vote -
1 vote
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Box falsely claims a file is being edited
I need to rename a file. Box doesn't allow me to. Instead, it falsely claims the file is being edited. I have no open tabs anywhere where I am editing that file. Also, I know with certainty no one else is editing it right now.
The "idea" I have is: Box should behave and let me rename files. Gosh, some other vendors allow you to rename files while you're editing them. Unheard-of, I know. But a feature. Elsewhere.
1 vote -
Report on Auto‑Confirmation Issue During Japanese Input When Using Bulleted Lists (BoxCanvas)
I am using BoxCanvas and would like to report an issue related to text input.
After starting a bulleted or numbered list, if I type double‑byte characters and the IME enters the pre‑conversion state, the text is automatically confirmed and I cannot input it correctly（At that time, I was using Japanese input）. This behavior has already been resolved in BoxNotes.The pace of improvements to BoxCanvas, BoxNotes, and other features has been remarkable. I appreciate the Box team’s continuous efforts and look forward to future enhancements.
1 vote -
Shield alerting admins when users "download" from Box Drive
A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.
1 vote -
Box Web
Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.
Specifically, this enhancement would allow users to:
Open a file in a preview pane within the same browser window.
Seamlessly navigate between files (e.g., next / previous) without closing the preview.
Preserve folder context and file list visibility while reviewing content.
Avoid losing navigation state or opening additional windows or tabs.
Beyond general document review, this functionality would…
1 vote -
Prefer that it's not automatically set to "comment with time stamp" for video files
When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.
Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!
1 vote -
Better Reporting Experience, Especially for Clients in Highly Regulated Environments
In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.
Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…
1 vote -
Box Events API Collaboration Events don't show the same details as the user activity report
When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:
From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234When using Box Events via API we also see events for
COLLABORATION_ROLE_CHANGEandCOLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.As part of our company policy for managing collaborations, I need to be able to fetch the previous…
1 vote -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。1 vote -
More granular visibility on Metadata Cascade Policies for folders
Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to
1 vote -
Multilingual Support in the Prompt Library
We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
We are confident that this would be a highly impactful update for many users!「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、［アカウント設定 ＞ 言語］ で選択した言語と連動させていただきたいと考えております。
このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。1 vote -
Ready-Sign Links Start & End Dates/Times
Would it be possible to add Start & End Dates/Times for Ready-Sign Links in the Link Settings? Our HR Dept. has a few templates that are only active during certain date/time ranges during the year, and they have requested the ability to set them up so that the link automatically actives and deactivates at certain times.
1 vote -
Increase Box Form fields limitation from 100 to 200
A community & human services customer is wanting to digitize their forms into box, but are limited to 100 fields, they would like this to be increased to at least 150-200 fields.
These are Individual fields - they need the information from each member of the household which multiples the number of fields on the form
1 vote -
Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)
Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.
1 vote -
API Endpoint to Customize Collaboration Invitation Email
Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:
"" - FirstName Last Name
This is unprofessional and often confusing to the individuals receiving the invitation.
1 vote -
Add native file support for .sas file type
please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.
1 vote -
Integrate Box AI into the Hub Search Box
We’d like Box AI to be available directly from the main search box in Box Hubs. Today, users must click a separate AI button to open the AI panel, and less experienced users often overlook that button. Enabling AI from the central Hub search field would make Box AI more discoverable and easier to use as part of everyday searching.
（日本語）
Hubページのメイン検索窓（中央の検索ボックス）から直接Box AIを使えるようにしてほしいです。現状は上部のAIボタンを押してAIパネルを開く必要があり、慣れていないユーザーほどAIボタンに気づきにくいです。検索窓からそのままAI検索できれば、発見性が高まり日常の検索の中で自然に利用が広がると考えます。1 vote -
Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote
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