Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9997 results found
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Pop-up window appearing in Finder every time a user grabs a shared link from Box Drive.
Users are seeing a pop-up window in their Finder every time they grab a shared link from Box Drive.
When users just need a quick link (as in Box Drive) when in the web, they are providing 100s of links throughout the day and must close the link popup window 100s of times as well.
It would be appreciated if there was another option to grab a quick link without this needed step.
3 votes -
Reference loop variables in a conditional branch within the loop in Box Automate workflow
In a Box Automate workflow, when looping through files, we need to be able to run conditional checks on values/properties of the file within that loop.
Potential use case: a user may want the workflow to ignore certain file types, or to only run Box AI Agent operations on certain files.
Currently, many variables can be referenced within the "conditional split" element within a "loop" element, but not the loop variables themselves.
5 votes -
Allow admins to control which Prompt Library items are visible at the tenant level
▼What problem could Box solve for you?
Box AI Home provides access to the Prompt Library, which helps users start with predefined prompts. However, in enterprise environments, not every prompt or prompt library is appropriate for every tenant, department, or business process.Administrators need the ability to control which prompt libraries are shown or hidden for their organization. Without this control, users may see prompts that are not relevant to their business, not aligned with internal policies, or not suitable for their industry-specific workflows.
▼Requested enhancement
Please add tenant-level administrative controls for the Prompt Library, allowing admins to:- View all…
6 votes -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
3 votes -
Box Drive Copy Link changed
Box Drive is recently changed when Copying a Shared Link.
Before this command would just do as it says, Copy the link into the clipboard. This has now changed so that a new setting window for this link can be changed and then you need to once more click Copy.
This extra window is unnecessary unless you want to change default setting, and it makes everything much slower. Must be removed or made optional.3 votes -
Box Drive Cloud Files: Selecting the Cache Storage
With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
Box Drive Cloud Files: Same folder as Box Drive
In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in…9 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
16 votes -
"File that triggered the flow" variable is unavailable in Box Automate.
In Box Automate, when implementing a process triggered by a file request and selecting "Move" as the "File Action," the "File that Triggered the Flow" variable is unavailable as the file to be moved.
This variable is available in Box Relay and can be used for purposes such as distributing the triggered file to a specified folder.
Without this variable, Box Automate is clearly inferior to Box Relay.
We hope that the "File that Triggered the Flow" variable will be made available soon.
5 votes -
Allow a table in Box Forms
Allow a table in Box Forms to make entry easier for end users with copying and pasting
7 votes -
Ability to specify who will be notified when a password is changed.
As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。13 votes -
Increase the Maximum Number of Actions per Box Automate Workflow
{English}
We would like to request an increase in the maximum number of actions that can be executed within a single Box Automate workflow.Currently, the limit is 200 actions per workflow execution. However, based on real customer business requirements, some workflows are reaching this limit and cannot be fully implemented within the current constraints.
Increasing the limit to approximately 2,000 actions would address these use cases and enable customers to automate larger-scale business processes without requiring complex workarounds or workflow redesign.
This request was submitted based on customer feedback.
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{Japanese}
Box Automateワークフローで一度に実行できるアクション数の上限拡張を希望します。現在、1回のワークフロー実行で利用できるアクション数は200に制限されています。しかし、実際の顧客業務要件を考慮すると、この上限に達してしまい、実現できないフローが存在します。
上限を2,000アクション程度まで拡張いただけると、このようなユースケースに対応でき、大規模な業務プロセスをワークアラウンドや複雑なフロー分割なしで実装できるようになります。
本要望は顧客からのフィードバックに基づくものです。
4 votes -
Regarding the time it takes for scheduled reports to be generated
Content: The Box support site mentions that report generation can take up to 12 hours.
Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.(日本語)
件名：スケジュールされたレポートが出力されるまでの時間について
内容：Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。30 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
5 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。16 votes -
Request for Hubs Version History Feature
Customer Pain Point & Concern:
Our customer is highly concerned about the risk of editors accidentally deleting or overwriting pages or sections within Hubs. Currently, there is no built-in version control or version history feature for Hubs (similar to what is available in Box Notes). As a workaround to prepare a backup plan, they are currently forced to take manual, regular backups by copying content, which has proven to be extremely tedious and inefficient.Requested Feature:
Version History for Hubs: A feature similar to Box Notes that allows users to view, restore, and revert to older versions of Hubs pages…
4 votes -
Allow admins to set AI Home as a homepage for all users
Allow administrators to configure AI Home as the default landing page for all users at enterprise level.
By making AI Home available immediately after users sign in, organizations can improve usability, increase AI feature adoption, and reduce the need for users to navigate to AI Home manually.
管理者が、ユーザーのサインイン後のデフォルトのランディングページとしてAI Homeをエンタープライズレベルで設定できるようにしてほしいです。
これにより、ユーザーはサインイン後すぐにAI Homeを利用できるため、ユーザーエクスペリエンスが向上します。また、ユーザーがAI Homeへ移動する手間がなくなり、AI機能をより簡単に見つけて活用できるようになるため、AI機能の利用促進にもつながります。
3 votes -
Show the date the classification label was applied for items uploaded by external users.
件名：外部ユーザーがアップロードしたアイテムに対して、分類ラベルが適用された日付を表示する
Regardless of whether the user checking the date the classification label was applied has the appropriate permissions, if the user who uploaded the item is an external user, the date the classification label was applied is not displayed.
It is inconvenient that this cannot be confirmed from the Box UI.
While it is possible to check the classification label application date in the User Activity Report, doing so requires an administrator or co-admin and can take time.
Please make the date the classification label was applied visible on the item details page for the relevant item.訳：
分類ラベルが適用された日を確認するユーザが適切な権限を付与されているか否かにかかわらず、アイテムをアップロードしたユーザが外部ユーザの場合、分類ラベルが適用された日付が表示されません。
Boxの画面で確認することができないのは不便です。…4 votes -
Enable Box AI API for Specific Users or Groups
Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.
However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.
Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…
20 votes -
I want to save Copilot for Microsoft 365-generated content directly to Box
Currently, when I use Copilot’s generative AI features, the only default save destination is OneDrive—Box isn’t even an option. For those of us who live and breathe Box it would be fantastic if we could save Copilot-generated content directly to Box and keep everything in one place.
Right now, every time Copilot asks, “Save to OneDrive?” I feel like saying, “Nice try, Copilot, but my heart belongs to Box!” Please help us Box fans avoid this daily heartbreak and make Box a first-class citizen for Copilot saves. Thank you!
〈Copilot for Microsoft 365で生成したコンテンツを直接Boxに保存したい〉
現在、Copilotで生成AI機能を利用し作成したコンテンツの保存先は、OneDriveがデフォルトとなっており、Boxを選択することができません。
Boxでコンテンツを一元管理するため、Copilotで生成したコンテンツの保存先にBoxを追加してほしいです。23 votes -
If there is only one app which can open a file, let the “open” button call that app.
Having to click the “open” button to hit the “open” button is infuriating. Perhaps, consider just opening the file when I click on it from the list and skipping this entire step all together? Skipping this page would be especially helpful when the preview does not reflect the current state of the document.
3 votes
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