Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10105 results found
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Request to Add Genspark to Eco Solutions
We would like to request the addition of Genspark to the Eco Solutions portfolio.
6 votes -
Allow admins to set AI Home as a homepage for all users
Allow administrators to configure AI Home as the default landing page for all users at enterprise level.
By making AI Home available immediately after users sign in, organizations can improve usability, increase AI feature adoption, and reduce the need for users to navigate to AI Home manually.
管理者が、ユーザーのサインイン後のデフォルトのランディングページとしてAI Homeをエンタープライズレベルで設定できるようにしてほしいです。
これにより、ユーザーはサインイン後すぐにAI Homeを利用できるため、ユーザーエクスペリエンスが向上します。また、ユーザーがAI Homeへ移動する手間がなくなり、AI機能をより簡単に見つけて活用できるようになるため、AI機能の利用促進にもつながります。
5 votes -
Enable Device Trust for Co-Administrators as Well
Under the current specification, device trust is not applied to administrators and co-administrators to prevent them from being accidentally locked out of the management console.
Because co-administrators have higher privileges than regular users, they can freely access the console from personal PCs and other unmanaged devices, which raises concerns about the risk of information leakage.
From a security perspective, we would like to request the implementation of a feature that allows administrators to choose whether to apply device trust to co-administrators (“enable” or “disable”).件名：共同管理者に対してもデバイストラストを適用可能にする
内容：現状の仕様は、管理者・共同管理者は誤って管理コンソールからロックアウトされないために、デバイストラストが適用されません。
共同管理者は一般ユーザーより強い権限を持つため、私物PCなどから自由にアクセスできる状態となっており、情報漏えいリスクを懸念があります。
セキュリティの観点から、デバイストラストを共同管理者にも適用を"する" or "しない" の選択可能となる機能の実装を要望します。4 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。9 votes -
Support mapping a single Microsoft Entra ID tenant to multiple Box enterprises (MPIP–Box Shield label integration)
Request: Allow a single Microsoft Entra ID tenant to be connected to multiple Box enterprises, so that MPIP sensitivity labels can be mapped to Box Shield classifications in each of them.
Background：Currently, the MPIP sensitivity label to Box Shield classification integration can only be established between one Microsoft Entra ID tenant and one Box enterprise (1:1).
However, many organizations operate a single Entra ID tenant while maintaining multiple separate Box enterprises — for example, group companies whose subsidiaries keep their content stores separated but share a single corporate identity provider and a single Purview governance policy.
Under the current 1:1…
4 votes -
Enable Box AI API for Specific Users or Groups
Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.
However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.
Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…
31 votes -
We Want to Easily Obtain the File ID
Currently, in order to obtain a file ID, we have to access the folder where the file is stored and open the file.
If there were a way to easily get the file ID from the screen without opening the file, it would reduce stress and improve work efficiency.
For example, if the file ID could be displayed in the file’s properties section, users would no longer need to open the file’s preview screen each time. Instead, by selecting the target file in the folder view, the file ID would be shown on the right side of the screen, allowing…
5 votes -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
4 votes -
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option fo
[Title]
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option for the mobile logo[Body]
We would like to request an improvement to the logo display specifications in Box, as there is currently an inconsistency between the PC and mobile (responsive) views.Current situation:
In the PC view, the Box logo is always fixed and displayed in the sidebar.
In the mobile (responsive) view, the logo shown in the header switches from the Box logo to the company’s custom logo, resulting in an inconsistency in display and preventing the…4 votes -
Audit log for changes to Hub settings.
I would like changes to the “Hubs Global Presets” or “Hub Settings” to be recorded in the security log.
Even if we apply restrictions on collaboration and shared links, there is currently no way to trace what happened when those restrictions are somehow removed. From a security and compliance standpoint, not being able to review an audit trail of these operations poses a significant risk.（日本語）
「Hubs全体のプリセット」もしくは「Hubsの設定」を変更した際、セキュリティログに記録してほしいです。
コラボレーションや共有リンクに制限をかけていても、何らかの理由でその制限が外れてしまった場合、現状では経緯を追跡する手段がありません。セキュリティやコンプライアンスの観点から、これらの操作履歴を確認できないことは、非常に大きなリスクです。8 votes -
Allow automate to apply to multiple folders
I would like for the ability to create one Automate workflow and apply it to multiple folders I choose. Currently, I have to create a separate Automation workflow for each folder and if I need to update the workflow I would need to go back and update all of them which could lead to mistakes.
4 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
12 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
61 votes -
"Select All" option in Map Data
In the Map Data screen when configuring a Box Shuttle Analysis job, it would be useful to have a "Select All" option rather than having to select one-by-one from the list.
3 votes -
Enforce Content Owner's Box AI Home Policy for External Collaborators (Prevent External Search on Owned Content)
Background & Current Behavior:
Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.Problem & Security Risk:
From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home,…4 votes -
Allow separate collaboration and shared link controls for Box Automate and AI Home
Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.
Enterprise Settings > Content & Sharing > Additional Collaboration Configuration
Our organization would like to apply different sharing policies to Box Automate and AI Home.
Box Automate
・Allow workflows to be shared between managed users within our organization
・Prevent workflows from being shared with external users
AI Home
・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
・Prevent shared links from being created for…3 votes -
Session Folder Picker Not Visible at Session Start in Box AI Home
The Session Folder picker in Box AI Home does not appear until activity begins in the session and Box AI creates the dedicated Session Folder. We understand that this behavior is currently by design.
However, users must first submit a placeholder message before they can view or change the Session Folder location. It would be helpful for the Session Folder picker to be visible and available at the beginning of the session so users can select the intended folder before submitting their first prompt.
4 votes -
Automate: Request for Copy Feature for Approval Tasks
When defining Outcomes in Box Automate, the copy function is useful for cases where similar outcomes need to be set up repeatedly within the same flow, for example when creating a flow that requires multiple rounds of approval, where there is likely to be considerable demand for this capability.
Currently, however, this option is not available for Approval Tasks, as the copy icon does not appear when the outcome type is an Approval Task.
It would be helpful if Approval Tasks could also support the same copy functionality as other outcome types.(日本語)
Box Automateで結果を定義する際、同じフロー内で類似の結果を繰り返し設定する必要がある場合にコピー機能が便利です。例えば、複数回の承認が必要なフローを作成する場合、この機能の需要はかなり高いと考えられます。しかし現時点では、結果が承認タスクの場合はコピーアイコンが表示されないため、コピー機能を利用できません。
承認タスクについてもほかの結果と同様にコピー機能がサポートされると、とても助かります。
6 votes -
Dynamic approving
Customer has a workflow which requires 2 out of 3 stakeholders to approve a document before it progresses. Asking the product team to provide dynamic approval so, for example, when one stakeholder approves a document, the the workflow progresses to require one of the remaining assignees to approve the document.
6 votes -
Allow retention policies to dispose content to Trash, not only permanently delete
Please allow a retention policy disposition of Delete (move to Trash), not only Permanently delete.
Background: With permanent deletion, content can be removed without anyone noticing, so we may not detect that it has been deleted.
3 votes
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