Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9874 results found
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I would like to be able to customzie the content preview window side bar
Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great
46 votes -
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
101 votes -
Tansfer Form Ownership
I would like the ability to transfer forms to other users. Reasons below:
If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.
If initial set up is completed by an admin but then continually managed by another team.
I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.
30 votes -
Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御
With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.[和訳]
テナント全体にBox for Office共同編集機能を有効化している状態で、
ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
都度無効に設定をする必要があるが、管理者側の負担が増えている。
よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
Therefore, we would like the ability to select whether to show or hide the Box access screen associated…7 votes -
No emails when a group is added to a Box Hub
I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.
4 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right internal channels while still allowing access to Solutions where appropriate.
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
3 votes -
Enhancement of the content sorting feature in Hub
Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.
We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.
〈Hubのコンテンツ並び替えを強化してほしい〉
現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。
20 votes -
Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。
Microsoft テナントは共通のまま、複数 Box 環境と安全に連携できるようになることで、グループ横断の AI 活用、M&A や組織再編への柔軟な対応、不要な Box 統合や Microsoft テナント分割の回避といった大きな価値が生まれます。Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。19 votes -
Allow scheduling of Folder Insights Reports
The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.
This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)
6 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています：
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張（特にダークカラーの追加）これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
4 votes -
Add a normal Search Bar to Hubs
The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.2 votes -
3 votes
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3 votes
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Make folder retention policies non-removable (or always visible) to Editors
Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.
This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.
Feature request
Please provide one or more of the following options:
-An option so Editors cannot remove the visible retention policy from files and folders (only Admins or users with Retention permissions can).
-If Editors can “remove” it, the UI should still clearly indicate that the item is under an enterprise retention policy (for example, a non-removable badge, icon, or message in the details panel).
-An admin-level configuration that controls whether retention policies are removable or always displayed when they apply.Implementing this would make retention behavior more transparent, reduce user confusion, and better support compliance needs.
Thank you.
Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.
This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.
Feature request
Please provide one or more of…3 votes -
Increase of the upper limit on the number of metadata templates that can be created and permission management for metadata templates
Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates as well to be controllable by permissions, from viewing to actual usage.ーー日本語ーー
現在、当社では様々な非構造データがあるため、メタデータテンプレートを活用したいと考えているが、各現場で利用したいテンプレートにかなりの差異がある。
しかしメタデータテンプレートは現在テナント上で500個までしか作成が出来ないため、テンプレートの取り合いが発生してしまう。
無制限に近い数のメタデータテンプレートが作成できるようになってほしい。また、現在はメタデータテンプレートを作成するとテナント内すべてで閲覧ができるようになってしまうが、これはBoxの各コンテンツの権限管理の思想と乖離しているように感じます。
メタデータテンプレートも閲覧から利用の範囲が権限でコントロールできるようになってほしい。Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates…3 votes -
form submission export
Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.
26 votes -
Export transparent images using Box Canvas
When exporting Box Canvas as an image, I want to be able to make the background transparent.
Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
-in Japanese-
Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。6 votes -
Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:
“People in your company” only, or
A specific set of users / groups, similar to folder and file sharing.
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model…
10 votes
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