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8821 results found

  1. 0 votes

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    not planned  ·  0 comments  ·  Other  ·  Admin →
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  2. Improve Installer UX: Update Branding + Tell User What to Do

    The Box Edit installer has 2 key issues today:

    1. It is old Box branding
    2. It doesn't actually tell the user what they need to do (which is to double-click the icon)

    Many other modern installers, including the Box Sync installer, at least have an arrow or additional guidance telling the user to 'drag here' or 'double click to start the installation'. Box Edit doesn't have either of these, which means users end up confused about what they actually need to do.

    REQUEST: On the Edit installer, tell the user what to do. Aka add text that says "Double click this…

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  3. Remove As-User Apps from Deployment Overview report in Atlas

    Throws off the 28-Day and 90-Day active numbers

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  4. 0 votes

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  5. 0 votes

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    not planned  ·  0 comments  ·  Box Notes  ·  Admin →
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  6. 0 votes

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  7. 0 votes

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  8. Additional Scopes

    We have white labelled Box into a ServiceNow product.

    The service account at the moment creates the structure for every case that is populated.

    From a security perspective, we would like the service account to create content and maintain folder structures but not be able to delete or read content. The best we have at the moment is the Uploader Role which would then allow the creation of sub folders but it means that e have to:

    1. Create the base folder
    2. Assign a new owner to the folder
    3. Change the Service Account to an Uploader
    4. Create sub folders.

    At this…

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  9. Copy API to allow copying files from a managed users account to the admin account of the caller

    There is no API action to copy or download files that is invisible from the user who owns the content. When copying files, there is no way to copy the files from a users account to the admin account (so that the copy of these files can then be reviewed and downloaded by compliance teams without creating access stats on the original file).

    An alternative was to directly download the files from the users account however there is no way to not create access stats when doing so.

    I am therefore suggesting the download endpoint have an added input for…

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  10. Error message when trying to preview a password protected file is not clear.

    When trying to preview a password protected file in Box, our users receive the message: "We are sorry, the server encountered an error while processing your documents, "which dos not really explain the nature of the problem (i.e., no explanation as to why it cannot be opened).

    When trying to open with Excel Online, the error message is for them slightly better as it mentions that the file is encrypted and that they should follow-up with the author), yet does not explain how to open (with Box Edit via local app, or to download and later upload).

    We would like…

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  11. Develop uninstaller app for Mac users

    The current process for uninstalling Box Drive on a Mac requires the user to manually remove a number of items through Terminal. This will be very intimidating to the majority of end users and will increase the need for support from Box.

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  12. Improve back button functionality after opening a file

    If the Back button was functional then users could go back along their File Tree

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  13. Mobile Office Editor

    Have editor access when a file is marked offline in Microsoft office.

    Right now when you mark a file offline, you can only view it, link it, comment etc., the open is greyed out. We would like to have the option to edit the file like we were able to do via Syncplicity.

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  14. Open With: Disabling Office Online view for specific users

    We only want to disable for some of our users and not impact our entire company.

    If users use this option for documents created by content authoring application, they will not be able to properly edit these documents or view the correct content as the JavaScript API will not work at this time.

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  15. Support for managed user authentication by unique ID other than email address

    Email address is not a reliable identifier in our world because it tends to change for the end user at certain times:

    User decides to legally change their name (via marriage or other situation)

    User is moved from one business unit to another (which prompts a change in their email domain suffix from person@busunit1.company.com to person@busunit2.company.com)

    User goes on a leave of absence (in which case the email address is removed or temporarily disabled in their HR system)

    When these changes happen (usually initiated from their HR system), it will percolate downstream to update their other applications. Their IdP…

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  16. 0 votes

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  18. 0 votes

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  19. View the filepath of a file/folder in the Enterprise Event stream.

    Our Security team is interested in monitoring confidential files (Red CCI), and to do so we need to be able to track the filepath associated with actions taken on content.

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  20. 0 votes

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