Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9778 results found
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Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
2 votes -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
2 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
83 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
3 votes -
Want to Restore Data Within a Specified Period
Content: The current Box feature does not have the capability to restore data within a specified period.
While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.(日本語)
件名：指定した期間内のデータ復元を行いたい
内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。5 votes -
Cross-search across multiple Hubs
Desired Capability:
Enable searching across multiple Box Hubs simultaneously.Goal:
To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.3 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
9 votes -
Color annotations available when Offline on Mobile
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access a document (during their shift hours whether internet is availble or not) and all its annotations (notes and comments) from the previous engineer's shift. They also need to make their observations and comments on the document (even if offline), return to their office where the document annotations synch to the online version, for the next shift worker to take over and resume their work.
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access…
25 votes -
Export Relay Workflows as a JSON file, and use JSON file for updating workflows
Some customers have a large number of Relay Workflows that can be cumbersome to edit or update if changes to internal processes are made that affect a large number of flows. Having the option to download the JSON and edit that file, then reupload the JSON can allow them an easier way to make changes to existing workflows with bulk edits.
2 votes -
revise signing order
It's easy to forget to assign signing order. Once sent, there's no ability to add/revise it. You'd have to start tagging all over again. Please to fix!
2 votes -
Feature that allows sending emails only to specific collaborator
We are inviting multiple users from different departments to specific folders.
In our operations, we wish to notify specific users within the department about a regulation revision. However, the current system only allows sending notifications to all collaborators, making it impossible to target only specific users.
We request the implementation of this feature to enhance convenience.所属先が異なる複数のユーザーを特定のフォルダに招待してます。
業務の中で、一部の事業部内のユーザー向けに規定改定を周知したいと考えていますが、現時点でコラボレータ全員に送信する機能のみとなり、一部のユーザーのみに絞ることができません。
利便性向上のため本機能の実現を希望します。2 votes -
File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common workflows such as:
Creating, retrieving, and managing File Requests at scale
Mapping File Request objects to folders and users
No clear explanation of how to reliably obtain identifiers needed for API operations.
Limited Reporting and Visibility
No native dashboard or reporting tool for File Requests.
No ability to export File Request data for audit or governance purposes.Requested Enhancements:
Expose File Request ID
Display File Request ID in the Admin Console and UI.
Ensure File Request ID is consistently returned across all relevant API endpoints.
Improve API Documentation
Provide complete, structured documentation with:
Clear endpoint mapping
Required vs optional fields
End-to-end examples for real-world use cases
Include guidance for bulk operations and enterprise-scale management.
File Request Dashboard and Export
Introduce a File Request dashboard in the Admin Console.
Add CSV export capability with the following fields:
File Request ID
Folder ID
Creator ID
Date Created
Status
Visibility
Folder Name
Folder Path
URL IDBusiness Impact:
Enables automation and integration with external systems
Improves governance, audit readiness, and compliance tracking
Reduces support overhead caused by lack of visibility and unclear documentation
Aligns File Requests with enterprise reporting standards already available for other Box featuresUse Case:
Enterprise admins need to track and manage hundreds of File Requests across departments. Without IDs, reporting, and clear API guidance, it is not possible to build reliable workflows, enforce governance, or perform audits efficiently.
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common…1 vote -
When will radio button or checkbox capabilities come out?
Radio button or checkbox capabilities on Forms to DocGen creation. E.g. forms that only allow for checks or X's.
6 votes -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
34 votes -
Box drive should only show and sync the selected folder and left the unselected online only
Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the other project folders are also included in the sync set. Even it is hidden but as said as long as you enable showing hiddeng folder/file option, you can still see, more importantly access those folders and files. This leads to potencial data leak.
The Box Drive is a good product but clearly it is not ready to be an enterprise or professional solution like Microsoft One Drive.Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the…2 votes -
Metadata analytics and reporting
Incorporating custom metadata fields, tags, and properties into analysis would provide much richer context and more accurate insights
2 votes -
Retention Only Co Admin permission
Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams
1 vote -
Shared Links Report Enhancement - Report from a specified folder and below
I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.
We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report. It will take forever and contain way more information than we care to report on. When I want to report on a folder structure of a few hundred folders with a few thousand files, it doesn't make sense to run the report for this user who owns millions of files and folders.
I would like a filter to be added to the Shared Links Report where you can specify a specific folder and the report will run with that folder as the top level and report on shared links for everything below that. This would run much faster than running the report for our entire tenant.
We have much of our data owned by a "Project Account" so it is not controlled by a specific employee. Because of this, running the report with this user as the owner using the existing filter option is much the same as running a tenant-wide report.…
11 votes -
Ability to edit shared link settings on Desktop
Currently, the only way to generate a shared link on Desktop is to generate the default style link (i.e. shared only within your company).
In order to get to the share settings window dialogue, you currently need to open the file on web.
It would be great to incorporate the share window dialogue natively in PC/Mac. This is a common feature currently available on OneDrive, Dropbox, Google Drive.
2 votes -
Notifications + Override ability for Folder Owners when a folder is Deleted by a Collaborator
When in Box Drive, collaborators can inadvertently delete a large folder, even if they don't own that folder. Before the folder is able to be deleted, the owner of the folder should receive a notification with a warning (e.g. Jane Doe is about to delete your files) and the owner should have the ability to override the action. In the case where the Owner is no longer at the company, there should be an Admin warning and ability to override the action.
7 votes
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