Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9633 results found
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Fix the display issues
Most times when I hover the cursor over a file I get icons that show up allowing me to easily Add to Collection, Create and Copy Shared Link, Share, and a select box at the end of these options. However, sometimes when I log in and hover over a file I do not get any of these options. When these don't appear the only way I can send someone a link seems to be to open the file in Box. I don't get an option to create a shared link even when I right click a file and look at…
1 vote -
Suspicious Location Shield Alert
Allow for tagging Safe Locations against particular users, rather than having to exclude a user from alerts all together. Example; Offshore support in a country like India, where this shouldn't be treated as a suspicious location for this particular user, even though the rest of the organisation is based in Australia
1 vote -
Ability to Dismiss Error Messages Not Just Retry
Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.
Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved…
5 votes -
AI on iwork
Newer versions of iWork files are not currently searchable via AI in Box. Please make these files searchable in Box AI.
1 vote -
box relay rename file
Hi,
It would be nice if "YYYY"-"MM"-"DD" format should be available when using Box Relay
1 vote -
Request for Specification Update: Ensuring Classification Label Overwrite Upon Folder Relocation
When a folder that has classification labels assigned is moved into another folder governed by a classification policy with the 'Overwrite existing classification labels' option enabled, the labels are not being overwritten as expected. We kindly request that the system behavior be revised so that the existing labels are properly overwritten in accordance with the policy settings.
1 vote -
Regarding time zones in Box Shuttle notification emails
The date and time in Box Shuttle job (running or completed) notification emails is always in the PDT time zone.
Going forward, we would like to ask that notification emails include the job run date and time in the time zone set in Box for either the job execution account or the target account.
1 vote -
Checklist on Box Hubs
Having a checklist or tasklist would be really helpful, that way if we had a hub for a project, then you could see the list on the side and know the status of the job.
6 votes -
disable public links globally with exceptions
We would like to disable public link sharing for all users, but enable a single folder public link sharing available where staff can put files that can be shared publicly. We don't want staff to accidentally share public links from other locations in Box, only from a single folder designated for public links. Otherwise, we need to move public link files to another provider, such as Google Drive.
1 vote -
Box AI agent - configuring response with username & Add custom suggested questions
Scenario:
We're setting up Box AI Agent for our HR team.Issues we ran into:
Personalisation:
We can't include usernames in the AI’s responses because account information isn’t part of the selected hub. Even when using custom instructions, this information isn’t accessible.Custom Questions:
We aren’t able to add customised potential questions when setting up the AI Agent, which would help guide users and improve the experience.Why this matters to us:
For HR, it’s important that people feel cared for and personally supported. Being able to personalise the AI’s responses and customise its questions would help us create a…1 vote -
Box Drive Sign Select "Sign Myself"
I would like to select "Sign Myself" when I open Box Sign from Box Drive
1 vote -
Color formatting
Color formatting of sections in Box Hubs
4 votes -
Relay Failure Notifications
It would be extremely helpful if when a relay fails to execute, or stalls for an extended length of time, the admin gets a notification. Currently if a relay fails, or stalls indefinitely, noone is actually notified, and the only record of the failure or stall is in the tracking log of the individual relay. It would be far more efficient for me as an admin to be proactively notified of the issue.
3 votes -
Box for Salesforce - Add Field Api Name Support to Box Embed
Add support to override the default folder Id FRUP mapping and dynamically pass in a folder id using a Field Api Name
3 votes -
More Error Information - Specified Logins are deactivated or invalid
I am adding a user to Box Relay or a similar app where I need to add a user. I get an Error that says "Specified login(s) are deactivated or otherwise invalid. Please remove them from the list before saving."
Now I have to somehow know what user was deactivated???? If there is an error, tell me what user is having the issue or do not give me the error. When the user is removed, it will go away.
Very frustrating to have to go through a list of random users to add a user.
1 vote -
Enterprise Advanced plan accounts cannot purchase seats directly in-app
After recently upgrading to Enterprise Advanced we can no longer add seat licenses as we previously could. It is REALLY frustrating to do a contract ammendment each time we need to add a batch of users to a growing organization.
1 vote -
Issue signature without creating a copy of the document
The Amazon Gift Cards team is using a Relay workflow to review feedback with vendors and record approvals. Some vendors request that they record a signature once the final design is approved by both parties. If they initiate the signature via Box Sign, it creates a new copy of the document, which does not preserve the comments and annotations from the original file, nor the approval status. It would be ideal for their workflow if they could issue a signature and it would just update the original document, rather than creating a separate, signed copy of the file.
1 vote -
Migrate emails from Godaddy to Office 365
To migrate emails from GoDaddy to Office 365, the Shoviv IMAP to Office 365 Migration Tool offers a secure and efficient solution. It supports smooth migration of mailboxes from GoDaddy’s IMAP-based email to Office 365 with complete data integrity. Users simply need to add the GoDaddy IMAP account details, connect to the destination Office 365 mailboxes, and map the source to the target. The tool ensures accurate migration of emails along with attachments, folder hierarchy, and metadata. With features like incremental migration, email filtering, and a user-friendly interface, Shoviv makes the GoDaddy to Office 365 migration process simple and hassle-free.
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1 vote -
I would like to see an option to not send provisioning emails
You are using Okta's SCIM to automatically create an account for Box.
The process of creating a Box account is completed immediately, and a welcome message is sent to the email address of the user who created it.
However, it takes about an hour to create an M365 account, and you won't be able to receive emails until you finish creating your M365 account.If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
If you have a small number of accounts to create, you…
1 vote -
Viewer cannot copy the contents of a file.
Viewer can copy the file itself, but not the contents of the file.
If the file itself can be copied, then the contents of the file should also be copied. This is more intuitive and easier to understand.
Also, if the file itself can be copied, there is no security issue if the contents of the file can be copied.The users just don't want the contents of the file to be edited.
Rather, they want the contents of the file to be copied.The inability of viewers to copy the contents of files is ineffective in every respect.
Nonetheless,…1 vote
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