Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9943 results found
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Automate - Variables not accessible outside of loops
Extracted variables can only be referenced inside the loop they were created in, forcing extraction and application steps to run per-file inside the loop. For batch uploads (e.g. 60 images) this extends run time to 15-20 minutes and consumes excess AI units.
1 vote -
Automate - Send e-signature requests to non-managed users
Signature steps in Automate can only send to managed users. External signers are not supported even though Relay supports this, blocking external signing workflows end to end.
1 vote -
API Request - API for Document preparation in an iFrame
ability to expose document preparation in an Iframe through the API
1 vote -
In-Region Processing in Canada - Protection B
Need to have in-region processing and other key requirements to meet Protection B compliance in Canada
1 vote -
BoxDrive enhancement - lock/unlock for non Office files
ability to lock or unlock files in Drive that aren't Office files like CAD files in order to help with conflict control
1 vote -
BoxDrive enhancement - expose Microsoft Sensitivity Label
Ability for Microsoft Sensitivity Labels to work when looking at files from BoxDrive
1 vote -
Ethical Walls - enhancement to Information Barriers for neutral site scenarios
Make information barriers work in neutral site scenarios. Where Group A and Group B can't collaborate each other, But if Group C invites Group A and Group B into their folder, the two groups can collaborate in the same space.
1 vote -
Cascade MDE into sub folders
I have customers building out metadata extraction, and they’re running into a bottleneck because our metadata extraction agents only look at the root-level folders they’re targeted to, not subfolders.
This makes it hard to do dynamic processes and apply metadata extraction to them, since those processes often create folders and subfolders, and metadata extraction won’t work on those. I’d like to see this updated so it does.
1 vote -
Regarding Preview of msg Files Stored on Box
I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
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msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。5 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
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アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。5 votes -
Split-View Markdown Editor (Edit + Preview Side-by-Side)
I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly…2 votes -
Screen shot blocking
Have Box, through its security mechanism, prevent screenshots from occurring on content that is sensitive, in addition to watermarking that content.
1 vote -
New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Enable Metadata Cascading when using the Add Metadata outcome
Description
Allow users to enable metadata cascading when applying the Add Metadata outcome to a folder. This should be a user-selectable option in the workflow builder (for example, a simple "Enable metadata cascading" checkbox for this outcome).
Business Value
Many document-centric processes follow the same pattern:
- A user submits a request through a form.
- A workflow automatically creates a dedicated folder for that request.
- Documents related to the request are uploaded into that folder over time by multiple users.
While workflows can already create the folder and assign metadata to it, there is currently no way to enable metadata cascading…
1 vote -
Update Box AI Studio configuration
Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users
5 votes -
Default agent for hub
I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.
1 vote -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote -
Increased Character Limit - Box Forms
Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.
13 votes -
Using public Beta for Folder Insights with Editor permissions
Most users who need Folder Insights are editors.
Also, invitations are often restricted for security reasons.
I would like to see Folder Insights and reports downloadable even for invite-restricted editors.-in Japanese-
フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
またセキュリティ上の理由から招待を制限されていることが多い。
招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。34 votes -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
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5 votes
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