Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9667 results found
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Unable to load Box content in Firefox web browser
I use Firefox as my default web browser and it has been working fine until today, no content loads and any shared content simply displays 'Oops! We can't seem to find the page you're looking for.'
Loading the link into Google Chrome web browser works as expected.
Issues on Firefox '140.0.4 (aarch64)'
1 vote -
Optional Main folder/sub folder view
If we have a standardized sub folder structure, would it be possible to create a view where all files in a main folder are displayed. This would be very useful for dealing with some folders with ~dozen files as opposed to larger main folders with hundreds of files in subfolders.
1 vote -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
4 votes -
Hubs - Guest pinning or favourites
When Guests (certainly with a free account) are invited to Hubs, there is no easy access point for them to be able to go back to the hub. (its not in the left-hand navigation and/or does not show in recent and you can't add to favourites)
1 vote -
Add further columns to Shared Links report
In order to prepare a csv file to bulk update existing shared links, it is necessary to
A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS ReportIf however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)
B) then the BOX USERS Report…
4 votes -
Let users use password managers
Hey Box frontend developers,
Your half-baked implementation of a password strength checker (e.g., zxcvbn or a custom regex), and then tying it to events like keyup, keydown, or input prevents users from using password managers. So now I'm using a really simple password that I can hand-type because you disallow pasting and (poorly) implement live re-validation.
Congrats, your site is now less secure.
2 votes -
hierarchy group
We are integrating a SaaS called Photruction（https://www.photoruction.com/） with Box. When a Box folder is created via Photruction, a corresponding group is also created to manage access permissions. Since Photruction generates a large number of Box folders, the "Groups" section in the admin console becomes cluttered with many groups created by Photruction, making management complicated.
If a hierarchical structure were supported, these groups could be organized under a dedicated Photruction group folder, which would help streamline the interface. This approach could be effective not only for Photruction, but also in any environment where a large number of groups need to…
1 vote -
We would like to make only files with a specific metadata template assigned eligible for publication in Hubs.
When publishing a folder to Hubs, all files under the target folder are published, which quickly exceeds the file limit for using Box AI for Hubs.
When publishing a folder, I want to filter and publish only the necessary files that have unique metadata (e.g., contracts, proposals, etc.) under that folder to the Hub, so that Box AI can be used more efficiently.
〈Hubsに掲載する対象は、特定のメタデータテンプレートが付与されているファイルにしたい〉
Hubsにフォルダを掲載する時、対象フォルダ配下のすべてのファイルが掲載され、Box AI for Hubsを利用できるファイル上限数をすぐに超過してしまいます。
フォルダを掲載する時は、フォルダ配下の中で固有のメタデータがついているファイルのみ（例：契約書や提案書など）を絞り込んだ状態で必要なファイルのみをHubに掲載し、Box AIをより効率的に使いたいです。
Box AI for Hubsの制限事項が記載されているSupport記事：
https://support.box.com/hc/ja/articles/293472063093954 votes -
Increased Character Limit - Box Forms
Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.
9 votes -
Ability to change and update assignee on expired tasks
We would like to see an improvement so that it is possible to delete and update users from "Modify Task" even for expired tasks.
For expired tasks, pressing "Update" from "Change Task" will not respond, and the task cannot be edited.
It is inconvenient not to be able to edit or update tasks, as tasks cannot be marked as completed when unauthorized users are absent due to leaving the company or being transferred.
Also, although it is possible to update a task by extending its deadline, I would like to keep a history of when the task was created.
There…3 votes -
Provide a way to get a list of DevicePins for a specific Box User using the Box API
Currently if you want to delete all device pins for a user, you must
- pull the complete list of device pins for your enterprise
- seach through the results for a specific user
- for each device pin found, destroy it.
It would really help to be able to call
/enterprises/{enterpriseid}/devicepinners/{userboxid}
and get the device pins for that user.This feature is already available in the GUI.
1 vote -
Create Doc Gen templates from PDF
I have had multiple customers and partners ask for the capability to build Doc Gen templates from PDF documents (existing and non-existing). This is a capability that would help advance the adoption of our new offering.
4 votesAbility to generate new documents using pre-tagged/interactive PDF templates is on the roadmap.
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Ability to create custom Classification Label Data Types
Have the ability to create a custom classification label data type, e.g. to recognise a particular number format such as xxxxx-xx-***-xxxxxxx-x
This would enable us to classify documents containing particular account numbers or staff id numbers that don't match the current pre-built data types.
2 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
4 votes -
Get Easy Technique to Import Zimbra Emails to Outlook PST
If you want to import Zimbra emails to PST file format, this is the perfect convert software. Therefore, it is my recommendation that you use a professional program such as the BLR Zimbra emails to PST Exporter software. Without erasing any individual information, this specialized tool safely exports and imports your selected or multiple Zimbra emails to PST file format. Additionally, this program is helpful for individuals with or without technical backgrounds. All Windows OS editions are also supported by this.
1 vote -
Enable Bulk Import of User Activity Report Schedule Settings via CSV
In our company, we create dedicated folders for each project to manage personal information.
For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
Since this task needs to be performed regularly, we use the schedule feature of the report.Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
Currently, with Box's reporting feature, it is not possible to batch configure these…2 votes -
List of files detected as abnormal downloads
Content: Currently, Box Shield cannot output a list of files detected as abnormal downloads, so a report must be output and presented to the user for confirmation.
If there are a large number of detections, it is not practical to check them one by one.I would like to see a feature implemented that allows you to check a list of affected downloads if an abnormal download is detected.(日本語)
件名：異常なダウンロードとして検出されたファイルの一覧について
内容：現状のBox Shieldの異常なダウンロードで検知されたファイルは一覧出力ができず、レポートを出力してユーザーへ確認する必要があります。
検知数が多い場合、1つずつ確認するのは現実的ではありません。
異常なダウンロードとして検知された場合、対象一覧を確認できる機能の実装を希望します。1 vote -
Unable to open the Online MS Office Excel Add-in selector window.
When attempting to open an Excel Add-in, the Add-in pop-up window sometimes does not appear, or when loading the add-in, this error message is displayed:
"We couldn't connect to the 'Office Store' catalog server for this add-in."The add-in use to load fine, until recently, and still loads ok using the offline Excel.
1 vote -
Expand number of folders displayed in folder hierarchy
Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and…
3 votes -
Enhanced video player and shortcuts
In general, it would be great if Box could make improvements to its video player. We find that the video player is lower quality than other software that our team uses, and team members frequently reach out with concerns that the video quality is low given the resolution issues with Box's video player. Our team would like to be able to have a frame-by-frame preview in Box and quickly navigate between frames using shortcut keys.
2 votes
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