Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9933 results found
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Customizable form for Box Sign
Need the ability to create a form that allows users to type in their own name, date, and enter text based on the request into a form that allows folks to sign off/provide approval based on what is in the form within Box Sign.
4 votes -
More Fonts for Japanese
Currently there is only one font available when signing in Japanese.
It would be great if there are more font options in Japanese as well.12 votes -
Ability to update the location of folders and files in the box.
I want to fix the location of folders and files in the box.
2 votes -
Password Mail
When we share the open link with password, currently we need to create the new email and send the password separately.
If we have the Email Icon to send password, we can work this on only Box.
We would like to create the new Email icon to send email from Box web console.2 votes -
Ability to view reports as a group administrator
I would like to see a fix for the error that occurs when a group administrator displays a report.
If you try to view the report as a group administrator, you may get the error message [Unexpected error.] error may occur.
The current workaround is to run a report.
We use the report function when we need to take immediate action for recovery, but if we use [Run], which takes a long time to output, the action will be delayed, which is a problem for our business.
Therefore, we request that the function of displaying reports be migrated to the…3 votes -
Lack of reports on copy operations to external folders
We strongly request the improvement of the display specification when the log of copying an item to an external tenant's folder is output to the report.
In the current specification, when the destination folder is an external tenant, the report only shows the copied file as "External File".
In other words, we can determine "who" copied "when" and "some file," but we cannot determine "where" and "what" was copied.We believe this is a major problem in monitoring and preventing information leaks.
I thought it was one of Box's great strengths that most of the operation logs are stored and…6 votes -
Prioritize "Open with" on document "..."
Reduce the list of when you click the "..." on a document so "Open with" is always shown on the screen. Currently, when you click the "..." next to a specific file it opens a whole list of options from which to choose, including "Open With" which I use a lot. However, recently the list length was increased and now the "Open with," probably the most used function, is pushed off the top of my screen - very annoying. On another note, allow me to post a pic here showing the issue...
1 vote -
Ability to Change Sort Order
I'd like to be able to switch the sort order of folders to descending so I don't have to keep making multiple clicks each time I'm in and out of folders. The default is from oldest to newest, and I'd like to be able to reverse that and keep that as a preference.
1 vote -
File counts do not refresh often enough for our needs
The file counts within the webapp do not update regularly enough.
We need to be able to see if there are files in folders and if so, how many, without having to look inside each folder.3 votes -
Improve imagine viewer quality
Images in BOX are compressed when viewed in BOX, they appear blurry and low quality. When downloaded and viewed in Windows or another viewer, they are fine. WHY IS BOX COMPRESSING IMAGES IN VIEWER??? This is so frustrating. HELP!!
1 vote -
Ability to read the EXIF data in the photos that are uploaded
I need Box to read the EXIF data in the photos I upload. Having access to that would make categorizing and finding assets infinitely easier. If I could sort by the metadata already included with an image file I would be able to find by date, location, resolution, etc automatically. A default metadata template should be created that matches that of EXIF data so that it automatically loads. You could then find the images you want by searching the EXIF data then could apply other metadata to add more relevance.
40 votesThis is currently under review for inclusion in our roadmap for 2026. We will update the status of this request toward the end of 2025 when our review is finalized.
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Box app uptime and downtime
Need to be able to report on Box uptime and downtime stats monthly, please provide a way to create an alert or a graph report that shows this over a period of time.
1 vote -
Enable option to save all emails and email attachments into Box from Gmail and/or Outlook.
Enable option to save all emails and email attachments into Box from Gmail and/or Outlook in a way that cannot be altered. This is important for WORM compliance.
https://blog.microfocus.com/worm-compliance-archiving-finra/
1 vote -
Like External users, make a remove user from all content for Managed users.
Like External users, make a remove user from all content for Managed users. So we can remove a managed user from all content instead of removing them from each folder individually.
3 votes -
Accurate display of number of files
Fixed the problem of inconsistent number of files
Inconsistencies in the number of files can occur when large amounts of data are owned or moved for business purposes.
There is a workaround for this in the support page, but it does not work in some cases.
Even if we can confirm the exact number of items in the report, the size may differ due to data inconsistencies.
We feel that it is inconvenient for business use to not be able to accurately grasp the number of data.
Please fix the inconsistency of the number of files.[日本語]
ファイル数不整合の問題の改修業務上大容量のデータを所有している場合や移動をおこなった際にファイル数の不整合が発生します。
サポートページ内にて修正スクリプトの回避策はありますが、改善されないケースがあります。…23 votes -
Elastic search to be able to search contains
Box should support modern search capabilities such as elastic search
We want to be able to search for something within the name if a file
ie name contains,
Exact match isn't very useful, if we wanted to search for a specific product code in the name for example6 votes -
Ability to create & manage smart/dynamic Folders
Based on specified criteria, populate a folder with documents stored elsewhere in Box. For example, we have numerous W-9 forms stored in various places in our Box files. We would like to specify a Smart or Dynamic folder with the criterion of populating it with any of our files that have "W-9" in the name. It is essentially a smart search.
1 vote -
Prevent paid accounts from inviting free accounts with the same corporate e-mail domain
It'd be good If managed users can't invited free accounts who has the same e-mail domain or notify Admin immediately so Box users can comply with fair use policy.
8 votes -
Box Relay support for "move folders to different owners"
We are aware that Box has a recommended maximum number of items owned per owner (1 million items), and it is recommended to divide it into multiple owners if the number exceeds the limit.
Based on the above, our company, which owns more than 100 items, operates by dividing the data into multiple owners.
According to Box's recommendations, it's easy to assume that when you use Box, an action occurs that moves the owner to a different folder.
We strongly hope that this behavior will be supported even when using BoxRelay, because it would significantly reduce the convenience of BoxRelay…1 vote -
Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX people (e.g. CEO or CFO)
Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX accounts (e.g. CEO or CFO) or YYY folders or ZZZ files (e.g. highly sensitive financial information or employee PII).
Right now, it seems like the only Co-Admin privileges are "view / edit / take over everybody" or "view / edit / take over nobody."
In lots of these cases, my customers have a person who is a technical Admin and then the owner of the company.
They don't want the owner of the company to be the main Admin for…
1 vote
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