Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
9963 results found
-
We'd like Box Agent to reference not only the files but also the text information within the Hub site
Before Box AI Home was released, when we asked the AI a question, it would reference not only the files linked within the Hub but also the text information on the site. However, after enabling AI Home and asking questions to the Box Agent in Hub, it now only references the content linked to the Hub. I would also like it to reference the text information (such as the descriptions written on the Hub site).
3 votes -
Support mapping a single Microsoft Entra ID tenant to multiple Box enterprises (MPIP–Box Shield label integration)
Request: Allow a single Microsoft Entra ID tenant to be connected to multiple Box enterprises, so that MPIP sensitivity labels can be mapped to Box Shield classifications in each of them.
Background：Currently, the MPIP sensitivity label to Box Shield classification integration can only be established between one Microsoft Entra ID tenant and one Box enterprise (1:1).
However, many organizations operate a single Entra ID tenant while maintaining multiple separate Box enterprises — for example, group companies whose subsidiaries keep their content stores separated but share a single corporate identity provider and a single Purview governance policy.
Under the current 1:1…
2 votes -
Support Custom Domain Authentication for Box Sign (DKIM / DMARC Alignment)
Problem:
Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.Requested Feature:
Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).Impact:
This is critical for enterprise customers who…0 votes -
Network Connectivity Insights in Admin Console
As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.
This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.
3 votes -
Shared service account tenant isolation gap
When an integration authenticates through one global service account instead of per-tenant identities, Box has no native way to enforce data separation between tenants or produce a per-tenant audit trail. The customer has to build that isolation and logging themselves outside of Box.
1 vote -
Session Folder Picker Not Visible at Session Start in Box AI Home
The Session Folder picker in Box AI Home does not appear until activity begins in the session and Box AI creates the dedicated Session Folder. We understand that this behavior is currently by design.
However, users must first submit a placeholder message before they can view or change the Session Folder location. It would be helpful for the Session Folder picker to be visible and available at the beginning of the session so users can select the intended folder before submitting their first prompt.
2 votes -
Saved Prompts Cannot Be Used Mid-Session
Currently, saved prompts in Box AI Home can only be selected at the beginning of a session. Users cannot introduce a saved prompt during an active conversation, preventing them from applying it to the existing session context.
2 votes -
Use Radio Buttons for Single-Selection Folder Picker in Box AI Home
When picking a destination folder for files generated in Box AI Home, the folder picker uses checkboxes. Since users can pick only one folder, radio buttons would provide a clearer and more appropriate selection experience.
2 votes -
1 vote
-
Allow control over Box notification emails
Currently, notification emails are sent immediately whenever users or groups are granted access to Box content (such as folders, files, or Box Hubs).
Please provide the ability to control whether these notification emails are sent and when they are sent, helping organizations manage large-scale migrations, organizational changes, and phased rollouts more smoothly.
8 votes -
Security - Post Quantum Cryptography
Encryption algorithms designed to secure digital communications against future, powerful quantum computers.
1 vote -
Better manage notifications
Change the display or platform of notifications to be visible like an inbox vs having to scroll through hundreds of notifications to try to find one. I miss several on a daily basis due to the amount of times I am tagged in files and documents from my organization.
1 vote -
Lever
Lever (talent acquisition platform) Integration Request
1 vote -
Enable Sharing Box Automate Workflows with User Groups
Currently, Box Automate workflows can be shared with individual users. We would like to request an enhancement that enables workflows to be shared with user groups.
This feature would reduce reliance on specific individuals and support team-based workflow management. In situations where the workflow owner leaves the company, changes roles, or becomes unavailable, other members of the group could continue to manage and maintain the workflow without disruption. This would improve operational continuity and reduce administrative overhead.2 votes -
Silent contextual menu Copy Shared Link on desktop
There’s a popup dialogue box every time I try to share a file from the contextual drop down menu on the desktop. This is very disruptive to the process and adds needless time. I do this frequently and Box is asking me to confirm with an extra step.
The internet is inundated with pop ups. Data privacy groups are actively trying to rescind cookie pop-ups because users are overwhelmed.
My point being, this is a bad user experience.
I understand there's a need to notify users that the system is calling out to an external app. Unfortunately, it's at the cost…
8 votes -
Collaboration - Asset Transformation (ability to resize assets), DAM feature
Many Digital Asset Management Solutions allow Asset transformation (the ability to dynamically resize/reformat assets without manual intervention)
Use case: I create a new design that I want launch to different marketing campaigns (instagram, tiktok, email hero image, website hero image etc). From one design, I need to automatically create different sizes for each location.
2 votes -
Make the new "Copy Shared Link" pop-up window optional
This new pop-up window slows down my workflow. I understand some people benefit from it, but please consider a setting to disable the window for fast, high-volume workers.
**I am one of the top Box users with my company and we spend a lot of money with you.
13 votes -
Enhance Box SSO to support metadata based certificate management
Requested Enhancement:
Support configuring a SAML Metadata URL instead of requiring static metadata uploads
Automatically retrieve and refresh metadata on a scheduled basis (at least every 24 hours)
Automatically trust both current and rollover signing certificates published in IdP metadata
Cache the last known valid metadata if the Metadata URL is temporarily unavailable
Provide administrator logging and notifications when metadata retrieval or processing failsBusiness Benefits:
Aligns with enterprise identity management best practices
Reduces manual administrative effort for certificate rotation
Minimizes the risk of authentication outages during certificate rollover
Supports compliance with increasingly shorter certificate lifecycles
Eliminates support dependency for…1 vote -
Send Signature Request on Behalf of Another User
Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the…
2 votes -
Box AI Access to Public Internet
Ability for Box AI to search the public internet
1 vote
- Don't see your idea?