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9664 results found
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AI query results resources
One enhancement requested by a customer is within the Box AI query window. The documents from which information is pulled be linked within the response alongside the relevant text and at the end of the response (image 1), rather than be listed only at the end of the response (image 2).
2 votes -
File Status now showing in Windows File Explorer
The problem shows up after installing the box app on my Windows pc. In my Windows file explorer, I cannot see the status of my files. I cannot know if the document is already available or needs to be downloaded first before use. And I cannot clear local downloaded file caches to release some space. How can I know the file status?
2 votes -
Open Microsoft Office in embedded Office app by default
If I have, say, an Excel file in my Box account, I can right-click on it, choose Open with..., then choose Excel Online, and it'll open up in the embedded version of Excel. That's wonderful! However, since I almost always want to open my Excel files that way, I'd really like an option to have that happen automatically when I open the file without right-clicking on it. This would save me a bunch of clicks over time.
(Closely related, I'd also like to get rid of the "will open in Microsoft Excel Online in a new browser window" alert, but…
2 votes -
Reporting on Box Desktop Applications
Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.
2 votes -
Expand Column for Files and Folders Report
Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.
Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])
2 votes -
Grammarly in Box for Google
We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.
2 votes -
We would like the option to change the time zone used in Box Shuttle job reports.
Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.
It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.
2 votes -
Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management
Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.
2 votes -
Direct transition from preview screen to server link embedded in file
When previewing PDF and Word files, it is not possible to navigate to server links embedded in the files.
If you want to navigate to server links, you need to download the files from Box and click the links, which is time-consuming.
There is an impression that the preview screen is inconvenient, and this damages Box's reputation, so please enable navigation to links from the preview screen.■In Japanese
PDF, Wordファイルのプレビュー時にファイルに埋め込まれたサーバリンクに遷移することはできません。
サーバへのリンクに遷移したい場合は、Boxからファイルをダウンロードしてリンクをクリックすることが必要で、手間がかかります。
プレビュー画面が不便という印象があり、Boxの評判が落ちるためプレビュー画面からリンクに遷移できるようにしてください。2 votes -
Option to remove or hide the floating Box AI icon when viewing a note. I am trying to read this document, and it is distracting.
Please add an option to the edit bar to hide the floating Box AI icon when viewing a note. When reading a document, it can be distracting. An option to hide the Box AI icon will allow users to focus on deeper work.
2 votes -
List the file name that the pop up is confirming to be deleted
When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.
2 votes -
Share files externally Box Drive
Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.
2 votes -
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b
■ Need
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.■ Background & Issue
Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.■ Example Use Case
In a process where the labor union reports employee work status to company officers using Relay notifications:
Issue: It is burdensome to ask all officers to adjust their mail filtering rules for …
2 votes -
A feature that suggests prompts related to search results
We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
but there are many cases where it is difficult to input specific prompts when asking the AI questions.
As a result, even though we actually have enough materials to get the desired answers,
the AI returns a message saying "No related content found,"
which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
Example：
When…2 votes -
Copy in Markdown format
I'd like to be able to copy Box AI's answers in Markdown format.
Especially in tables.2 votes -
is there a way to auto populate a metadata attributes such as employee name from a csv list or automatically from the box users?
It would be nice if we could populate or employee name attribute list from either a csv file of usernames or directly from the usernames in the admin console.
2 votes -
API to execute and export Box report or notification services to receive alarts when usage is approaching or exceeding the allocated limit.
We would like to better monitor and manage the number of chargeable API calls, but without relying on manual checks via the Insights dashboard or executing and reviewing the Platform Activity Report (PAR). Instead, we seek a more automated and efficient solution.
Specifically, we request that Box either:
Provide a public API to retrieve relevant usage reports, or
Enhance the existing reporting functionality to allow administrators or designated users to receive alerts when usage is approaching or exceeding the allocated limit.
This would help ensure appropriate and proactive API usage management.
2 votes -
Bulk Extract Metadata in WebApp
Currently, it is only possible to use AI metadata extract on single files in a Box App. We would like to be able to extract metadata from multiple selected files instead of only one.
2 votes -
Request for API Access to Collaboration and Folder/File Reports for Admin
Hi Box team,
Ref case #3373797 and our recent conversation, we want to retrieve all collaboration data via the API instead of manually generating reports from the Admin Console. We understand report generation currently requires a manual trigger and no API exists for this.
The two main reports we’re interested in are:
- Collaborations
- Folders & FilesIs there any way to access these reports via API now or planned soon? If not, could you suggest any alternative for programmatic access?
2 votes -
Please display the AI button in Box Canvas just like in Box Notes
Please display the AI button in Box Canvas just like in Box Notes.
2 votes
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