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9943 results found

  1. Expire shared links for external users, but not internal employees

    When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.

    Before link expiration, content is accessible to anybody internal or external who has…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Envelope support

    At present box sign doesn't support envelope feature. Like adobe esign api or docusign api. I can request an agreement or an envelope to a set of users and their sign fields mapped in the entire document .

    Box at present considers the signature field per document only. This is an essential piece to complete against adobe esign api or docusign api.

    From pricing perspective box can introduce a special pricing for this as well.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  3. I want to change the display position of the BoxAI button on the preview screen.

    I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
    I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).

    現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
    この右上のボタンの位置や、サイドバーの表示順(一番下に表示させたいと考えている)を変更できるようにしてほしい。

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  4. Perform two-factor authentication on the Box mobile app

    Users cannot configure two-factor authentication from the Box Mobile app.
    It is necessary to configure settings from a PC, so users who do not normally use a PC for their daily tasks need to be provided with an environment where they can use a PC individually.
    Since it is very time-consuming, I would like to be able to set up two-factor authentication from the Box Mobile app as well.
    -in Japanese-
    ユーザーはBox Mobileアプリから2段階認証の設定をすることができません。PCから設定を行う必要があり、通常業務でPCを使わないユーザーは個別にPCを利用できる環境を用意しなくてはいけません。非常に手間がかかるので、Box Mobileアプリからも2段階認証の設定ができるようにしてほしい。

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  5. 列幅が狭く、変更を固定できない。The column width is abnormally narrow, and changes cannot be fixed.

    BOXドライブをエクスプローラ上で開いたときにファイル名の欄が異常に狭い状態で表示され、手動で直したり幅を再設定しても自動で狭い幅に戻されてしまいます。非常に使い勝手が悪いです。数年前からある不具合で多くの人が報告しているのに、いまだに修正されていないことにも驚きます。

    When opening BOX Drive in Explorer, the file name column displays abnormally narrow.
    Even if I manually adjust it or reset the width, it automatically reverts to the narrow width. This is extremely inconvenient.
    I'm also surprised that this bug has existed for years, has been reported by many people, and still hasn't been fixed.
    -Translated by DeepL

    1 vote

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  6. Get a bold view about comments number on a document

    Today when you put a comment on a document you can see how many comments are put on the document. What will be great, is to get this number in bold until all comments have been read by the user. This may help as an example when you comeback from leaves, and get many comments on different documents, you won't get any chance to know if you checked all, except to go on each documents and check them one by one. It's boring and makes the user to waste time. Thank you to consider this request.

    1 vote

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  7. Is it possible to use query parameters in shared links with Box for Outlook?"

    If query parameters can be used, Box for Outlook will become even easier to use.

    1 vote

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  8. The customer can perform a folder search for names containing “example” (case-insensitive), choose “Export results,” receive a CSV of search

    The customer can perform a folder search for names containing “TBD” (case-insensitive), choose “Export results,” and receive a CSV in their Box Reports folder listing each matching folder with key metadata (folder name, full path/parent, owner, folder ID, created/updated dates). This enables efficient identification and tracking of folders marked as missing data across the tenant

    The customer’s teams add “TBD” to folder titles to flag missing information. While they can locate these folders via search today, Box does not allow exporting that list of search results. The current workaround—exporting folder trees from Content Manager—does not produce a targeted list of…

    1 vote

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  9. Allow further restrictions on who can view/submit a Box Form

    Right now Box Form submissions allow all (anonymous) or any logged in Box user to view/submit them. It would be useful to be able to further restrict these form links in manners similar to shared links. There are many times that a workflow driven by a form would be internal to a specific company and hence options like only users of xyz enterprise would be nice to minimize the risk of any data being shared externally from form questions and/or outside entities entering data into the form.

    1 vote

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  10. Links

    When sharing a link, if a user has Box installed, it prompts them to sign in or sign up; they do not get an option to simply open the link. This is unfriendly! Let's make Box less nerdy and more sensitive to the user experience.

    I have clients who will not use box links because of this.

    1 vote

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  11. Shield Alerts and Admin Sudo Activity

    As an admin, I will need to sign in as my users for tasks, troubleshooting, etc. When we do so, all actions taken as that user while an admin is signed in as them should be noted as such in all reporting. For instance, I signed in as a user yesterday and we received an alert for the activities I performed as them, but nothing pointed to me being the actor. Threats occur with end users and admins, and full, transparent visibility is vital in the event of an incident.

    1 vote

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  12. Video Player controls are blocking my content for review

    When we send a client a video to review, the Box player controls cover the video making it difficult or impossible to correctly review. This is especially true for captions/graphics.

    Please move the controls off of the video so it doesn't block the content.

    1 vote

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  13. Rejections on an approval task

    I want everyone who was assigned an approval task to still be able to record their decision after someone rejects the document. Right now as soon as one person rejects, the approval box is grayed out for everyone remaining and the task notification for those people is removed. Even though box sends out an email as well, most of my team only relies on the box notification center out of convenience.

    1 vote

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  14. Ability to see level at which a classification was applied.

    Ability to see level at which a classification was applied, much like permissions.

    1 vote

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  15. Use relay to move files to an archived folder based on a metadata date condition

    We have a relay workflow that accepts a file via "File Request" (Trigger) and has a metadata values attached, we want the file to be moved to another folder (Archive) based on the expiration date on the incoming metadata template.
    In a subsequent trigger we are unable to make the expiration date condition of the metadata "if older than a year" only a set date picked from the calendar. It would be great to have a custom condition based on the values accepted on the metadata templates.

    1 vote

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  16. Confirmation Dialog for DAdd Confirmation Prompt Before Uploading Files in Box Web torag-and-Drop File Uploads to Prevent Accidental Uploads

    While a similar request has been made for Box Drive, I believe that the same risk of accidental file uploads exists when using Box via the web interface. In particular, there is a concern about the unintended upload of important files to the wrong folder, which could result in information leaks. Unlike bulk operations, even a single mistaken upload of a sensitive file can have serious consequences.

    Therefore, I would like to request the addition of a confirmation message or dialog before uploading files in Box (web version), especially when using drag-and-drop or other upload methods, to help prevent accidental…

    1 vote

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    0 comments  ·  New UI  ·  Admin →
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  17. Download all files from view

    Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.

    We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App

    1 vote

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    0 comments  ·  Box Apps  ·  Admin →
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    We are not currently planning on offering bulk downloads as it is possible to have many thousands of files returned in a View.

    However, you can change this setting (Files and Folders per page) for your user to 100 to get more items on a single page in Box Apps as it respects that setting on a per-user basis.

    You can also use the "Location" column to go to the Folder that contains that file if what you want to download is in the same folder hierarchy.

  18. Export Files from Your Box Drive to Local Drive

    Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.

    With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Enable Unlimited or Queued Legal Hold Exports with No Restriction

    Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.

    Proposed Enhancement
    Remove or raise the export limit (e.g., allow up to 5 exports at once).

    Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.

    Provide UI indicators for queued exports, completion status, and estimated start time.

    Include log entries in the admin…

    1 vote

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  20. Enable Advanced Boolean Search Filters When Exporting Legal Hold Content

    While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

    Proposed Enhancement:
    Integrate Boolean search operators into the Legal Hold export interface.

    Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

    Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

    Display matching results with export…

    1 vote

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    0 comments  ·  Search  ·  Admin →
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