Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9303 results found

  1. Add a parameter for Box Sign API to keep existing fields when using Box sign template

    [Background]
    We'd like to use Box Sign API to create a signature request by Sign template.
    We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
    *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

    [Request]
    Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
    *We think it's strange that what user can do in Box web is not possible with Box…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Pop up message when users try to move Large folders to a trash

    Hi Could you consider displaying a pop-up message when users try to move a lot of contents to a trash?

    Currently, a pop up message appears when large folders are moved to oher folders. But no message appears when a user tries to move contents to a trash.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow groups to change classification levels

    We would like to see the option of a Box group to be able to change the classifications, along with the options we already have available.

    This would allow us to create a group(s) that align with our written policies.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Need ability overwrite the files created during replacement on Box Sign

    Users use a template to sign PDF documents submitted by end users via Sign, replacing the submitted files. This operation is implemented company-wide, utilizing this template-based process. In some cases, there are dozens of submissions in a single day, resulting in a large number of files being generated daily, which has become quite problematic.
    The main problem is that:
    1. There is a template1
    2. I click “Use Template”, then the system creates “template
    1copy”
    3. I use “Replace” functionality to change the document, then the system creates two files “replaced
    file” and “replaced_file which is a signature…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Improvement of search within the trash

    We want to search the contents of the Trash in the Search window, as before.
    In the new UI, we need to open the search panel first to specify the trash as a destination.
    This is inconvenient, and we would like it to be improved as before.

    以前と同じように、検索ウインドウでごみ箱内を検索したい。
    新UIでは、まず検索パネルを開いてごみ箱を検索先に指定する必要があります。
    これは不便なので、以前のように改善してほしい。

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New UI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Automatically add Office Online to a user's account when they attempting to open file there

    When users navigate to a file and attempt to open it via Office Online, if they don't already have the Office Online integration added, they are not prompted to manually add it (like a user is prompted to download Box Tools).

    Having a direct link to add box for office online so that users can themselves add this app like you see for Installing box tools will save users time, reduce internal IT tickets and requests for the admin to take care of, and allow for easier adoption of the integration by end users.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Support "Box Tools" on ARM, Snapdragon

    Support ARM, Snapdragon processors for "Box Tools" since many manufacturers are building devices using this CPU. The requirements listed in the Box Requirements article here; https://support.box.com/hc/en-us/articles/360043697634-Understanding-System-Requirements-to-Use-Box-Tools-v4
    Say nothing about the actual CPU only the OS, Browser. The Box downloads let you download the MSI installer but when you run it it gives an error..

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. MFA timeout settings for external collaborators

    The following features currently only have settings that can be applied to managed users:
    However, in order to strengthen security, we believe that limiting the scope of application to managed users is insufficient.
    Please apply this setting to external collaborators as well (especially those with free accounts).

    For example, if the requirements are not met, the collaboration status will be "pending."

    Box is adding configurable MFA timeouts:
    https://support.box.com/hc/en-us/articles/37735797126803

    <Japanese>
    以下の機能は、現在、管理対象ユーザーに対してのみ設定を適用することが可能です。
    しかし、セキュリティ強化のためには、適用範囲が管理対象ユーザーのみでは不十分と考えます。
    外部コラボレータ(特に無償アカウント)に対してもこの設定を適用してください。

     例:要件を満たさない場合、コラボレーションのステータスが「保留中」になる等

    構成可能なMFAタイムアウトの追加:
    https://support.box.com/hc/ja/articles/37735797126803

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Update Notification in Box Hubs

    We currently have a limitation with Box Hubs, where there is no feature to notify users about updates to content placed within each Hub. Presently, we rely on traditional portal sites such as SharePoint to accomplish this task.

    To address this, it would be highly beneficial if the personnel responsible for uploading documents to each Hub could also post updates on a dedicated "Announcements Page." This page would be configured by administrators but managed by the respective Hub content owners, enabling employees to view the latest updates at the start of their workday. This could potentially replace the need for…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Customizing Sender in Ready Sign Link

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. FIDO2 Phising Resistant MFA

    Box only supports MFA and TOTOP options for 2FA external users. There is a need for FIDO2 (phising-resistant) requirements as an option for external sharing.

    This process is not only secure but also user-friendly. There's no need for users to remember extra passwords or carry around additional hardware tokens. There is no need to install additional software; all the major browser support this out of the box. The device and browser do all the heavy lifting.

    Per the updated guidelines from the National Institute of Standards and Technology (NIST), the requirement is that internal users must use phishing-resistant MFA, while…

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to save audio recorded from "Capture Media" to device

    Currently, videos and photos taken with the mobile app's "Capture Media" can also be saved to the device.
    However, there is no function to save the recorded audio on the device.

    IIf you record important data that cannot be retrieved for business purposes and the upload fails, there is no way to salvage the data.
    Due to the risk of data loss, we request that a feature be implemented as soon as possible that allows recorded audio data to be saved on the device.

    (日本語訳)
    <メディアのキャプチャから録音した音声データをデバイスに保存する機能>
    現在、モバイルアプリの「メディアのキャプチャ」で撮影された動画と写真はデバイスに保存することができます。
    しかし録音した音声についてはデバイスに保存する機能はありません。

    業務上再取得が出来ない重要なデータを録音し、アップロードに失敗した場合に、データを救済する手段がありません。
    データ消失の恐れがあるため、録音した音声データをデバイスに保存する機能の早急な実現を要望します。

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Create Folder From Relay Folder Navigation View

    In order to create a Relay Workflow the folder structure has to already be in place. This is not always the case. It would be helpful to be able to create a folder from the Relay Folder Navigation view.

    For example: if I am creating a File Request flow, I navigate to Relay, start a new workflow, select my File Request trigger, and I want my first outcome to move the file to a folder.

    If that folder hasn't been created I need to cancel or navigate away from Relay back to my All Files, create the folder, go back…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. REST API for Box Hubs

    REST API endpoints for Box Hubs would be really useful when it comes to automating things like updating content or access.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on roadmap  ·  4 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Prevent users from adding content to the root level in Box Drive

    Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

    Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Support Dassault/CATIA format for opening

    I often use Dassault/CATIA format files, so I'd like to be able to open them directly from the Box browser.

    -in Japanese-
    Dassault/CATIA format のファイルを利用する機会が多いため、Boxのブラウザ上から直接開けるようにしてほしい。

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. See folder structure

    Display the folder structure in BoxDrive instead of presenting isolated folders without context.

    For example, if the folder structure is:
    X
    |- Y
    |- Z

    and our access is limited to folder Z, it would be much more intuitive for the interface to display folder X as the main folder, with only folder Z visible inside it.
    This would help provide greater clarity regarding the folder hierarchy and enhance the user experience by offering context rather than showing only folder Z in isolation.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The option to invite users as Editor when Box for Teams creates a Chat Folder

    Box for Teams currently invites users as co-owner in Chat folder which is too strong permission. Admin don't allow end-users to have any inviting permission in any other folders but it creates a backdoor when Box for Teams is enabled

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ability to show or hide specific metadata templates for specific users and groups only.

    As the number of metadata templates increases, selecting metadata when creating file request links or Relay workflows can become complicated and lead to mistakes.
    By setting metadata templates that you want to use only for specific users/groups, you can reduce mistakes like this and improve the usability of Box, so We would like to see it implemented.

    メタデータテンプレート数が増加するにあたりファイルリクエストリンクやRelayワークフローの作成の際のメタデータ選択が煩雑になりミスを誘発する可能性があります 。
    特定のユーザー/グループにのみ使用させたいメタデータテンプレートを設定することでこのようなミスを削減しBoxの利便性にも繋がるため是非実現してほしいです。

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ability to invite external unmanaged users into Box Apps

    We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.

    Use Case Example:
    A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base