Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10097 results found
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Groups with external users: Allow external email addresses to be added to a group
Groups with external users: Allow external email addresses to be added to a group, making it easier to invite external agencies and grant them access to files. The goal would be to create a group for users from the same agency, including users with free Box accounts.
1 vote -
Display full file name on mouseover
We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.
Add a mouse over popup for files to show the whole file name for Box Web.
3 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
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アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。7 votes -
generate folder uploaAdd an action to generate an email upload address for a folder in Box Automated email address
We would like Box Automate to provide a folder action that enables email uploads for a specified folder and generates or retrieves the folder's email upload address.
Currently, email uploads must be enabled manually in the settings of each folder. This becomes time-consuming when folders are created dynamically or when the same configuration must be applied to many folders.
For example, we would like to create the following workflow:
- Create a new folder through Box Automate.
- Enable email uploads for the newly created folder.
- Generate or retrieve the folder's email upload address.
- Store the email address in metadata, send it through a notification, or use it in a subsequent workflow action.
It would also be helpful to have an option to restrict email uploads to folder collaborators only.
Adding this folder action would make it possible to automate processes that collect email attachments in dynamically created Box folders, without requiring users or administrators to manually configure each folder.
Requested actions:
- Enable email uploads for a folder
- Generate or retrieve the folder's email upload address
- Optionally restrict email uploads to collaborators
- Make the generated email address available as a variable for subsequent Box Automate actionsBox Automateのフォルダアクションに、指定したフォルダのメールアップロードを有効化し、アップロード用メールアドレスを生成または取得する項目を追加してほしい。
取得したメールアドレスは、後続アクションで通知本文やメタデータなどに使用できる変数として利用可能にしてほしい。
また、フォルダのコラボレータからのメールのみを許可する設定も選択できるようにしてほしい。We would like Box Automate to provide a folder action that enables email uploads for a specified folder and generates or retrieves the folder's email upload address.
Currently, email uploads must be enabled manually in the settings of each folder. This becomes time-consuming when folders are created dynamically or when the same configuration must be applied to many folders.
For example, we would like to create the following workflow:
- Create a new folder through Box Automate.
- Enable email uploads for the newly created folder.
- Generate or retrieve the folder's email upload address.
- Store the email address in metadata, send it…
1 vote -
Initiating multiple doc gen workflows from a multi-select field in a form
[Ask] Ability to loop over a multi-select metadata field from a Box Form and generate individual doc gen docs with each value
2 votes -
Hub-level Terms of Service gate (per client portal) with auditable acceptance
Customers using Hubs as client/extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide). Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.
Requested capability:
Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.2 votes -
Signer Verification in Box Automate
Request to have a configurable option in an automate workflow to require a pre-defined signer verification method when sending a signature request from automate. Ex: Form is submitted, document is generated, document is sent for signature and user is required to sign with CAC/PIV card, use 2FA, etc.
2 votes -
Allow separate notification messages for task assignment and completion
Currently, when creating a general or approval task, the same notification message is sent both when the task is assigned and when it is completed.
As a result, recipients of the message can sometimes become confused.I would like the ability to set different notification messages for task assignment and task completion.
〈タスク割り当て時と完了時の通知メッセージを個別に設定したい〉
現在、一般タスクや承認タスクを設定した際、タスクの割り当て時と完了時の両方で、
同じ通知メッセージが送信されます。そのため、メッセージの受信者が混乱してしまうことがあります。タスク割り当て時用とタスク完了時用で、それぞれ異なる通知メッセージを設定できるようにしてほしいです。
16 votes -
Please do not cancel Box Sync
My colleague uses Box Drive to do the same tasks I do with Box Sync. He has had nonstop issues because the files are not stored locally. Please do not get rid of Box Sync. I want the files to be stored locally!
1 vote -
1 vote
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[Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web
[Summary]
When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.[Current Behavior / Issue]
In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
However, under Link Settings, the following message is displayed:
"Some settings for this item may not be available due to permission reasons."
Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.When accessing and configuring the exact same file via the Box Web interface (browser), the link expiration date CAN be modified without any issues.
[Proposed Solution / Expected Behavior]
Align the behavior of Box Drive with Box Web. If a user has the appropriate permissions to modify the link expiration date on the Web interface, they should be able to do so directly within the Box Drive dialog as well.[Business Impact]
This inconsistency forces users to leave Box Drive and open a web browser every time they need to set or adjust a link expiration date, significantly interrupting their workflow and reducing efficiency.Thank you for reviewing this issue!
[Summary]
When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.[Current Behavior / Issue]
In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
However, under Link Settings, the following message is displayed:
"Some settings for this item may not be available due to permission reasons."
Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.When accessing and configuring the exact…
1 vote -
box for capture: enable volume button to take photos
Our workers where gloves and it's hard for them press the on screen button to take photos.
I would like to be able to take photos with the volume buttonIt seems to work the same way as described in a previous post, but it doesn't work with the BOX app version 7.2.0 on iOS 26.5.2.
1 vote -
Ability to hide a Hub from personal view
I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.
Use Case
- I have access to multiple Hubs but only actively use a few on a regular basis
- Some Hubs are for reference only or used infrequently
- My Hub list has become cluttered, making it harder to find the Hubs I need quickly
Proposed Functionality
- Add a "Hide from view" option for individual Hubs
- Hidden Hubs would not appear in my main Hub list
- Provide a way to access/view hidden Hubs (e.g., a "Show hidden Hubs" toggle or separate section)
- Allow users to unhide Hubs at any time
- Hiding should be user-specific and not affect other Hub members
Benefits
- Improved organization and productivity
- Cleaner, more focused workspace
- Maintains access without visual clutter
- User-controlled personalization
I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.
Use Case
- I have access to multiple Hubs but only actively use a few on a regular basis
- Some Hubs are for reference only or used infrequently
- My Hub list has become cluttered, making it harder to find the Hubs I need quickly
Proposed Functionality
- Add a "Hide from view" option for individual Hubs
- Hidden Hubs would not appear in my…
4 votes -
Need to be able to circle options
We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?
4 votes -
Delete Notifications
We love Box Shield, but one feature we see missing is delete notifications.
If a user or service deletes a large amount of files, having a rea time notification would be valuable to troubleshoot and next steps.1 vote -
Export all contents of a folder deleted from the trash to the User Activity Report.
Currently, when a folder is purged from the trash, the information of the contents within it is not logged.
This lack of evidence makes it difficult to conduct audits in cases of accidental deletion or security incidents, such as the risk of confidential data leaks.
We strongly request the implementation of this feature so that we can accurately identify and verify exactly which contents have been permanently deleted.現在の仕様では、ごみ箱から削除するとフォルダ内のコンテンツ情報は出力されない認識です。
誤削除やセキュリティインシデント（機密情報の流出リスクなど）が発生した際に監査する場合、
完全削除の証明（エビデンス）の欠如してしまい証明が困難になることが予想されます。
どのコンテンツが完全削除されたのかを確実に把握するためにも、本機能の実装をお願いしたいです。1 vote -
Box Sign Templates: ability to retain recipient details (e.g. email address, SMS authentication phone numbers)
In Box Sign templates, we would like the ability to retain recipient details such as email addresses and SMS authentication phone numbers.
Currently, these values must be entered manually each time, which increases the risk of input errors and reduces operational efficiency.
As an alternative, it would be helpful to have one of the following features:The ability to save and select recipients (including phone numbers) from a “favorites” or predefined list
The ability to export and import template settings, including recipient informationThese enhancements would significantly improve usability, reduce human error, and streamline repetitive workflows.
2 votes -
Generate Shareable Links for Box Agent with Specific Content Specified
We would like to request a feature for Box Agent that allows users to generate a shareable link with specific content specified.
By creating a shareable link with the content that serves as the premise for the prompt specified in advance, the link creator would be able to create a chatbot based on the intended knowledge.
We would like to request this feature.【In Japanese】
＜タイトル＞
Box Agentについて、特定コンテンツを指定した状態での共有リンクの生成機能＜本文＞
Box Agentについて、プロンプトの前提となるコンテンツを指定した状態での共有リンクを作成することにより、共有リンク発行者が意図するナレッジをベースとしたチャットボットを作成することができる。
このような機能を要望する。2 votes -
Shared service account tenant isolation gap
When an integration authenticates through one global service account instead of per-tenant identities, Box has no native way to enforce data separation between tenants or produce a per-tenant audit trail. The customer has to build that isolation and logging themselves outside of Box.
1 vote -
Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page.
Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page. From our testing, these URLs include [subdomain].box.com/master and [subdomain].box.com/collections. As a workaround, we're directing users to go to main [subdomain].box.com URL, accept ToS, then navigate back to original URL. Please fix this as it's annoying and unnecessary.
1 vote
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