Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10098 results found
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Box Hubs Sorting
Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.
Thank you.
30 votes -
When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth
When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth until I collapse the sidebar. It is extremely irritating and often I want the sidebar open so I can see details about an item.
1 vote -
Enable longer retention policies (Specifically 150 yr policy option)
At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.
2 votes -
Box AI Describe Changes in File Versions
It would be useful if Box AI was able to tell me what has changes between different versions of documents.
For example, if my coworkers were updating a report or presentation while I was out of the office, it would be great if I could ask Box AI what changes have happened in the past x-number of days to the document to quickly bring me up to speed.
6 votes -
Share Box Forms with co-owners
Can you enable the ability to share a Box Form with another user as a co-owner or editor?
For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.
25 votes -
Passwordless Authentication
Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…
2 votes -
AI Studio - permissioning for Agent creator
When creating an Agent in AI Studio, it's not clear that permission is not automatically granted to the Agent creator. It would be helpful to add help text indicating that if an Agent creator needs access to that Agent, they should provide themselves permission alongside other users who are being granted access.
1 vote -
Switch to Cloud File API for Drive to solve the Icons not showing issue
Like many users I found that the status icons disappeared in Explorer after starting an addition cloud service on Windows 11. This issue is well documented here: https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-on-Windows
I would like to suggest utilizing the newer "cloud files API" provided by Microsoft that is used by OneDrive to move the icons to a status category rather than icons on the file thumbnails/icons.
The documentation can be found here; https://learn.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine
Thank you for your consideration.
1 vote -
I want you to be able to add folders that are not owned or co-owned to Box Hubs
Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
I want you to be able to add editor permissions folders to Hubs as well.タイトル：
所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
本文：1 voteUnfortunately, we won't implement this as this contradicts Hubs security policy.
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Increase the heading hierarchy in BoxNotes
Increase the heading hierarchy in BoxNotes
Currently, the heading hierarchy in BoxNotes can only be expanded up to levels 1 to 3.
There are many cases where BoxNotes is created with more than three headings.
It is inconvenient that the formatting cannot be consistent because the number of heading levels cannot be increased, and that the table of contents cannot reflect all headings.
Please allow the table of contents to display headings of the 4th, 5th levels and beyond when viewed.BoxNotesの見出しの階層を増やす
現在、BoxNotesの見出しの階層はレベル1から3までしか展開できません。
BoxNotesが3つ以上の見出しで作成される場合が多くあります。
見出しのレベル数を増やせず、書式が一貫しないことや、目次にすべての見出しが反映されないことは不便です。
閲覧時に第4、第5レベル以降の見出しも目次に表示できるようにしてください。BoxNotesの見出しの階層を増やす
4 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。61 votes -
Box Shield: export Anomalous content download section of a Shield Alert to pdf
It would be helpful for an option to save an expanded view of "Anomalous content downloaded" section of a Box Shield Alert to pdf or clipboard.
When alerting/notifying the line managers of Target user's anomalous downloads, we always include screenshot of this section of the alert in the standard email that we send them
12 votes -
Separate Auto Accept Collaboration Setting: Internal vs External invites
Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.
This is filed on behalf of CK Lim, from Box CSM, C.A. Smith
5 votes -
Adding direct links dialog to the shared links dialog popup
There really needs to be a way that the direct links dialog could be moved to the Shared Links dialog box so that you don't have to have multiple click to just to get a direct link to an image file. At the current time, it's a lengthy process to create direct image links. See the attached files and please fix this!
1 vote -
Box Drive installation improvements
While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.
There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with auto-updates enabled.
If something as simple as a administrator web-page with a translation table that shows what version a revision number GUID or content created time-stamp refer to.
Additionally, I see this idea was shot down ~5.5 years ago, so I hope it can be reconsidered:
https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36112060-box-drive-install-to-be-shown-as-box-drive-insteIt would make more sense if Box Drive reported as Box Drive in installed programs instead of just Box. Other installations have their full product name - Box Tools, Box for Office and it is easier to intuit what it represents.
While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.
There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with auto-updates enabled.
If something as simple as a…
1 vote -
Make Box Shuttle available to Business Plan Co-admins
Please make Box Shuttle available to co-admins with Business plans. Currently it is only available to co-admins with Business Plus or higher. It is quite common for consultants to have the co-admin role rather than admin when working with clients.
1 vote -
Allow admins and folder owners to control visibility of the "Email All" button
We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
Proposed behavior:
Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which can lead to unnecessary or inappropriate communications reaching them.
By allowing this button to be hidden based on permission level or folder settings, admins and folder owners would have better control over internal communication flows and could prevent unwanted disruptions to executives.
We believe this would benefit organizations that need tighter governance over collaboration features.We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
Proposed behavior:
Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which…1 vote -
Open read-only in BoxDrive
Users with viewer privileges are not allowed to update files, but in the case of files that are updated simply by opening them, such as .xls files, an error will occur each time the file is opened in BoxDrive.
Is it possible to open files from BoxDrive in read-only mode?-in Japanese-
ビューアー権限のユーザーはファイルを更新することができないようになっているが、.xlsのように開くだけで更新されてしまうファイルの場合、BoxDriveでファイルを開くと都度エラーが発生してしまう。
読み取り専用状態でBoxDriveからファイルを開けるようにしてほしい。31 votesBox Drive doesn’t currently provide a built-in “read-only open” option. Instead, whether a file opens in read-only mode depends on the application (Excel, Word, etc.) and the operating system.
Here are a few possible workarounds:
- Download a local copy and open it outside of Box Drive.
- Use Box Preview in the web app, which always opens in read-only mode.
- Adjust application settings (e.g., in Excel you can configure certain files to always open as read-only).
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Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert
For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.
Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.
3 votes -
Feature Request to Hide/Show Default BoxNotes Sidebar
Content: When opening BoxNotes for the first time, the sidebar is displayed and open.
Users who are not familiar with Box operations do not know how to hide the sidebar, which narrows the screen and makes it difficult to grasp the overall structure of the note, reducing work efficiency.
We would like to request the implementation of a feature that allows the tenant side to set the default sidebar to show/hide.(日本語)
件名：デフォルトのBoxNotesのサイドバーを非表示/表示にできる機能要望
内容：初めてBoxNotesを開いた場合は、サイドバーが表示されて開かれます。
Box操作に慣れていないユーザーはサイドバーを非表示にする方法がわからず、画面が狭くなるためノート全体の構造が把握しづらく作業効率が低下します。
テナント側でデフォルトのサイドバーを表示/非表示に設定できる機能実装を希望します。2 votes
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