9943 results found

1. "Support for Older Office Files in Box for G Suite Integration Needed"

   User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

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2. "Enable Legacy Office Files Compatibility with Box for G Suite Integration"

   User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

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3. Integrate Older Office Files (.doc, .xls) with Box for G Suite

   User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

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4. Need setting to have right side pane closed when opening the preview

   want to see the preview without the right side pane when opening the preview

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. Need consistency in how filename in double byte character truncates

   あ(a).xlsx -> あ(a).xl...
   あ(a).xls -> あ(a)....
   あ(a1).xlsx -> あ(a1).xl...
   あ(b1).xlsx -> あ(b1).xlsx
   (a).xlsx -> (a).xlsx
   a(a).xlsx -> a(a).xlsx
   (a)あ.xlsx -> (a)あ.xlsx

   2 votes

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6. Integrate Box for G-Suite with Legacy Office File Types (.doc, .xls)

   Allow users to utilize Box for G-Suite with older Office File types, such as .doc or .xls files.

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7. "Enable Box for G-Suite Compatibility with Legacy Office Files (.doc, .xls)"

   Allow users to utilize Box for G-Suite with older Office File types, such as .doc or .xls files.

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8. "Alert: Unsuccessful File Transfer Between Users Notification"

   "Email notification if files transferred from one user to another did not successfully transfer"

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9. display name in a variety of formats

   Add a “Display Name” field that can be customized to display name in a variety of formats For example {LastName},{FirstName} ({Department})

   4 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  katiele responded

   We are re-designing our User Details page as first steps to modernizing our user interface this year. We may focus more on areas where customers want to add customization in the future, but this is not currently on our near-term roadmap.

10. "Automate Restoration of Collaboration Permissions for Deleted Users in Box"

    Customer would like the ability to restore or have Box re-set collaboration permissions when a deleted user is restored. For example, if a customer accidentally deletes a user and needs them restored, they can do so through User Services, but they have to manually re-add the folder collbaorations/access. They would like Box to have a way can automate the addition of these folders for them via the Admin console or on the Box side.

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    0 comments  ·  Delete…  ·  Admin →
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11. Detailed content access reporting by location, client, user, etc.

    We'd like to see a report in the Admin Console that shows where content is being accessed from and by whom, specifically for mobile (iOS or Android, etc.); but other information like Box Drive or Web App would also be helpful.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Apply profile attribute values when saving Office files

    We'd like to set some default values like Author of a document saved directly in the Office file when we create or edit it in Box.

    2 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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13. Bulk-delete comments

    we'd like a way for admins to delete old comments for files owned by managed users in bulk rather than one by one for files that have a lot of activity in their side activity panels.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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14. Ability to see and access bookmarks in Box Drive

    Bookmarks: I store a lot of bookmarks in Box. This bookmarks are not visible in the folder structure on my laptop (links seems not to be stored as files). As a consequence e.g. bookmark titles are only searchable via Box browser interface but not via Windows search functionality within explorer

    236 votes

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    50 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Anonymous responded

    We currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!

15. I'd like to be able to share a link that defaults to open the file in the native app on macOS.

    I'm not sure if this is more related to Box Drive or Box Tools, but it seems like it should be possible to open files in their native app rather than in the browser, or even just to open them in the Finder rather than on the web.

    Some of the reasons:
    1. Lots of people need to know where a file is within the larger heirarchy or get a file path, and it's significantly easier to do that in finder.
    2. Lots of people just don't like having to click the extra few times.
    3. It's frustrating to be logged in to the Box Drive app, but find that due to a restart or a timeout you need to re-sign in on the web, just so you can click a link and have the file open in finder/native app like you wanted in the first place.
    4. I think the ideal implementation from my point of view would be if the Box Drive/Tools app opened a system dialog box that let you choose to open the link in the web, the native app associated with the file type, or in Finder.

    I'm not sure if this is more related to Box Drive or Box Tools, but it seems like it should be possible to open files in their native app rather than in the browser, or even just to open them in the Finder rather than on the web.

    Some of the reasons:
    1. Lots of people need to know where a file is within the larger heirarchy or get a file path, and it's significantly easier to do that in finder.
    2. Lots of people just don't like having to click the extra few times.
    3. It's frustrating to be… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Add a loading animation when opening non-MFO‘d, non-cached files to show that it’s downloading

    This will offer a better user experience than double clicking a file and nothing happening for 30 seconds to a minute before the file opens.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Ability to add a message when we invite collaborators via Create Collaboration API

    This can be done on webapp (message field). We want to do this through API

    36 votes

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    not planned  ·  3 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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18. More specific error messages when uploads fail

    When manually uploading a new version of a file, I received a "Some Uploads Fail" message. Only later did I see it was because there was another file of the same name in the folder. The error message should be more specific to this problem.

    18 votes

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    not planned  ·  1 comment  ·  Uploads  ·  Delete…  ·  Admin →
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19. Metadata field for a user name - ability to @mention or tie a metadata field to a specific user

    Similar to comments or tasks, it would be helpful to be able to autofill and insert a user's name in a metadata field.

    There are a lot of use cases here, e.g. establishing the content owner since oftentimes that is different from the folder owner and not easily discernible or searchable.

    Current workaround would be to use the text metadata field, which leaves room for user error, typos, or using different variations on people's names. A dropdown list helps with that but isn't a feasible option if you're choosing from a large set of users.

    19 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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    on roadmap  ·  Adminmriley (Admin, Box) responded

    This is still on our roadmap but has been rescheduled for the second half of 2026.

20. Support articles

    Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

    Here are FIVE Suggestions:

    1.

    Add 'Support' as an option on the menu above.

    2.
    Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

    Box Sync Troubleshooting Basics

    https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

    It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little dots + More Actions, then select ‘Sync’

    I only accidentally found that after wasting A LOT of time trying to send my sync report, etc.

    That is a basic issue. It should appear in that article.

    ---

    3.
    At the bottom of the article (and probably all support articles), there is a line of text that says: “Was this article helpful?”
    The options are Yes and No.
    If the person clicks ‘No’ they should be presented with a text box where they can leave a message saying what the problem is. That would let Box get the feedback it needs to improve articles. Just collecting a ‘No’ does not help.

    Also, that text box would let the person submit the suggestion right away, instead of having to dig around to try to find a way to submit it (which many of us will not do) and waiting for the chat.

    ---

    1. I wasted lots of time on chat, just to submit this suggestion.
       

    That chat person wrote, "You can also submit your feedback on this site: https://pulse.box.com/forums/909778-product-feedback"

    That link should be provided here: https://community.box.com/t5/Contact-Support/ct-p/BoxSupport#

    ---

    5.
    Typing in this little box and needing to scroll up and down to see just a few lines at a time is a lousy experience. Every other website in the world lets you drag the corner of the box to make it larger and easier to read. Please do the same.

    Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

    Here are FIVE Suggestions:

    1.

    Add 'Support' as an option on the menu above.

    2.
    Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

    Box Sync Troubleshooting Basics

    https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

    It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little… more

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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