Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9723 results found
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Add Date Field to Box Forms
We would like a date field type with a date picker added to box forms. We are currently using the "Number" field type for dates, but are getting formatting discrepancies. There are times we input information using a form that was from a different day so being able to select the correct day and controlling formatting is important. Thank you.
10 votes -
Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color
We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.
8 votes -
Let me turn off Box AI
I have no use for AI. I do not want Box AI in my workflow at all. But since Box AI was implemented, my default sidebar on the Box web view is Box AI. This is useless to me, and more annoyingly, it replaced Activity (a very useful sidebar) as the default, making my experience of Box less productive and more annoying. I encounter this many times per day and it is infuriating.
17 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
3 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
82 votes -
Color annotations available when Offline on Mobile
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access…
25 votes -
Box drive should only show and sync the selected folder and left the unselected online only
Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the…2 votes -
Metadata analytics and reporting
Incorporating custom metadata fields, tags, and properties into analysis would provide much richer context and more accurate insights
2 votes -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
2 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
3 votes -
Box Preview - Support native preview of .XLSB format
For regulatory requirements, users are required to have the 'Previewer' access level on certain content to avoid Download permissions.
However, this means the user is unable to use Excel Online Previewer (due to this requiring 'Download' permission), nor open the file in another editor.
Unlike the .XLSX or .XLSM formats, .XLSB files do not generate a PDF conversion, which makes these files fully inaccessible to Previewers.
The request is for .XLSB files to be supported in Box's native Content Preview.
4 votes -
Change the wording in the log in / Homepage
Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.
32 votes -
Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御
With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
Therefore, we would like the ability to select whether to show or hide the Box access screen associated…2 votes -
Add Mac capability for BoxSign CAC/PIV
Would like to be able to have Mac interoperability for BoxSign to utilize CAC/PIV.
20 votes -
Support IAL2/AAL2 Identity Providers as a Box Login
Box should partner with identity providers like ID.me and Login.gov, allowing for enterprises to ensure a smooth and secure login process for managed users and external collaborators alike . Users should be able to use these credentials to access Box.
This is especially important to reduce the risk of unverified external collaborators accessing sensitive enterprise content. Ideally, admins can enforce these IdP logins for external collaborators (similarly to how the current 2FA setting for external collaborators works). These two identity providers can require IAL2/AAL2 identity verification and authentication in accordance with NIST 800-63-3 standards.
5 votes -
Box Hubs Sorting
Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.
Thank you.
22 votes -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
2 votes -
Increase the heading hierarchy in BoxNotes
Increase the heading hierarchy in BoxNotes
Currently, the heading hierarchy in BoxNotes can only be expanded up to levels 1 to 3.
There are many cases where BoxNotes is created with more than three headings.
It is inconvenient that the formatting cannot be consistent because the number of heading levels cannot be increased, and that the table of contents cannot reflect all headings.
Please allow the table of contents to display headings of the 4th, 5th levels and beyond when viewed.BoxNotesの見出しの階層を増やす
現在、BoxNotesの見出しの階層はレベル1から3までしか展開できません。
BoxNotesが3つ以上の見出しで作成される場合が多くあります。
見出しのレベル数を増やせず、書式が一貫しないことや、目次にすべての見出しが反映されないことは不便です。
閲覧時に第4、第5レベル以降の見出しも目次に表示できるようにしてください。BoxNotesの見出しの階層を増やす
3 votes -
Allow users to save column width settings in folder view (Box Web and Box Drive)
Description:
Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
Feature Request:Enable users to save their preferred column widths in folder views.
Apply saved settings persistently across sessions and folders.
Optionally allow administrators…4 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
8 votes
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