Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9986 results found
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Export transparent images using Box Canvas
When exporting Box Canvas as an image, I want to be able to make the background transparent.
Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
-in Japanese-
Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。6 votes -
Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:
“People in your company” only, or
A specific set of users / groups, similar to folder and file sharing.
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model…
10 votes -
Request to Make Service Accounts Created During Box Automate Use Easier to Identify
When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
For example, after a workflow is created in Box Automate, we would like a pop-up to be displayed indicating that a service account for workflow execution (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) has been created.内容：
Box Automateでワークフローを作成・保存すると、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されます。
しかし、現状ではこのアカウントがBox Automateの利用に伴って作成されたものか判別しづらく、悪意を持って作成された不審なユーザーとの見分けがつきません。
そのため、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）がBox Automate利用のために作成されたアカウントであることを、より分かりやすくしてほしいです。
例として、Box Automateでワークフローを作成した後に、ワークフロー実行用のサービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されたことを示すポップアップを表示するなどの対応を希望します。When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
For example, after a workflow is created in Box Automate, we would like a pop-up to be…2 votes -
Enhanced Hub Reporting
Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.
The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.
If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.
Example fields:
Hub title
Hub owner
Published content name
Folder
Parent folder
…etc.Hubに掲載されたコンテンツは、Hubへのアクセス権があるユーザーはフォルダの権限に関わらず横断的にプレビューできてしまいます。
これはHubのいい点でもありますが、セキュリティリスクでもあります。
現在のHubレポートではBox管理者が管理するためには不十分です。
Box管理者は定期的にHubに掲載されているコンテンツの確認をして、それが適切かを判断し、セキュリティリスクを軽減したいです。
Hubレポートでコンテンツの情報が取得できれば、管理者はHubの作成者別にリストを配布して、Hub作成者自身で整理してもらうことが可能になりますContent published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.
The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.
If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.
Example fields:
Hub title…
2 votes -
Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)
Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).
2 votes -
Allow api.box.com in Box Connectors for HTTPS Request steps in Automate workflows
Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).
There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.
For example:
- generate Box access tokens
- get file EXIF data from Box representations API
- lock files
- create shared links
- get number of files in a folder
- get file path
- create shared link passwords
- applying metadata cascade policies
- metadata extraction on a group of files (rather than just one file at a time)Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).
There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.
For example:
- generate Box access tokens
- get file EXIF data from Box representations API
- lock files
- create shared links
- get number of files in a folder
- get file path
- create shared link passwords
- applying metadata cascade policies
- metadata extraction on a group of files (rather than…2 votes -
Implementation of Windows standard shortcut keys. Windows標準ショートカットキーの実装
Please make it possible to use standard Windows shortcut keys in Box as much as possible.
In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.・F2: Rename
・Delete: Delete
・Shift+Delete: Permanently delete
・Ctrl+Shift+N: Create new folder
・Alt+↑: Go up one folder
・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.
Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。・F2：名称変更
・Delete：削除
・Shift＋Delete：完全削除
・Ctrl＋Shift＋N：新規フォルダ作成
・Alt＋↑：上のフォルダへ移動
・Alt＋→ / Alt＋←：進む / 戻る（ブラウザ全体の履歴ではなく、Boxタブ内でのフォルダ遷移の履歴として動作してほしい）Windows標準のショートカットキーの実装により、キーボードによる高速なファイル操作が可能となり、作業効率の向上につながります。
Please make it possible to use standard Windows shortcut keys in Box as much as possible.
In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.・F2: Rename
・Delete: Delete
・Shift+Delete: Permanently delete
・Ctrl+Shift+N: Create new folder
・Alt+↑: Go up one folder
・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.
Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。・F2：名称変更
・Delete：削除
・Shift＋Delete：完全削除
・Ctrl＋Shift＋N：新規フォルダ作成
・Alt＋↑：上のフォルダへ移動
・Alt＋→ / Alt＋←：進む /…2 votes -
Automatic Box Canvas Creation Based on Instructions to Box AI
Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.
To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.
Box AIへの指示でBox Canvasを自動作成：
現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。22 votes -
Enable a Group Membership Admin role, which allows add/remove members of a Box group, without enabling modifications to the group.
Dear Box Product Owner,
This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.Problem:
Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.However, the existing "Group Admin" role grants broad permissions that are not always necessary or desirable for folder owners who simply need to manage group membership. Folder owners require the ability to add and remove members from a group to grant/revoke access to the sensitive information within their folders. Granting folder owners full "Group Admin" rights exposes the group to unintended modifications, such as changes to the group's folder associations, which compromises the integrity of the group's defined access scope. Maintaining a clear and consistent understanding of which groups have access to which folders is crucial for effective access reviews and overall security governance.
Proposed Solution:
We propose introducing a new role, tentatively named "Group Membership Admin," with the following limited capabilities:
• Add Members to a Group: This function would allow the designated user to add new members to a specific Box Group.
• Remove Members from a Group: This function would allow the designated user to remove existing members from a specific Box Group.This new role would explicitly exclude the ability to:
• Modify the group's name or description.
• Associate the group with new folders.
• Remove the group's association with existing folders.
• Delete the group.
• Change other group settings beyond membership.Benefits:
• Enhanced Security and Compliance: By limiting the scope of permissions, the "Group Membership Admin" role minimizes the risk of unintended changes to group configurations and ensures that access controls remain aligned with security policies and regulatory requirements.
• Improved Access Management: Folder owners can efficiently manage access to sensitive content by controlling group membership directly, without requiring intervention from IT or security administrators.
• Clearer Entitlement Definitions: Maintaining the integrity of group-to-folder associations ensures that access reviews are accurate and reliable, providing a clear understanding of who has access to what.
• Streamlined Workflows: Delegating group membership management to folder owners empowers them to respond quickly to changing access needs, improving overall operational efficiency.In conclusion, the introduction of a "Group Membership Admin" role would significantly enhance our ability to manage access to sensitive information within Box, improve compliance with regulatory requirements, and streamline access management workflows. We believe this feature enhancement is crucial for maintaining the integrity and security of our Box environment.
Dear Box Product Owner,
This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.Problem:
Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.However, the existing "Group Admin"…
13 votes -
Annotation feature for images pasted into BoxNotes
After pasting an image into BoxNotes, I want to add text or lines on top of it.
Sometimes need to use annotations for work, but since BoxNotes doesn’t have an annotation feature, I find it inconvenient.
We would like to see this feature implemented to improve usability.BoxNotesで画像を貼り付けた後、画像の上に文字や線を入れられるようにしたいです。
業務で注釈を使うケースがありますが、BoxNotesにおいては注釈機能がないことから不便に感じることがあります。
利便性向上のため、本機能の実装を希望します。2 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate your consideration of this enhancement.
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
41 votes -
Enable Reliable Exports for Large amount of Content
When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.
If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.
大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。10 votes -
Make Folder Auto-Delete Retry Past-Due Items
Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
Requested change:
configured deletion date = processing date
→ configured deletion date <= processing date
This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.【In Japanese】
＜タイトル＞
フォルダの自動削除で期限超過分も再処理されるよう改善してほしい＜本文＞
フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
要望する変更内容：
設定された削除日 = 処理日
→ 設定された削除日 <= 処理日
これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。3 votes -
AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
4 votes -
Default Search Everywhere
While I understand the need to search only in a folder, my company uses the search everywhere function way more.
Is there a way to make the search "everywhere" option the default instead of search "only in this folder"? It slows us down so much right now having to switch it to find a different folder without going back to the home page, or switching the search feature.
106 votes -
Limit file naming to match Windows and iOS Requirements
Box allows special characters in file names that Windows and iOS do not. This causes an issue when we sync files between Box and our network server: Box will accept special characters when naming or renaming a file on the Box side - but when that syncs back to our servers - the file name contains bad characters that windows doesn't recognize - so the file doesn't sync.
Please limit your file naming to disallow the same special characters as Windows and iOS.
2 votes -
Make login box for SSO configurable
When a Box environment switches to SSO Test Mode, the login dialog box changes so that it has two buttons: "Continue" and "Not part of <org name>." This is confusing to users - they may not know IT is testing SSO, and not know what to do to access Box at that time.
If those two buttons' labels were configurable, admins could replace that text with something clearer to their users, such as "Click her to log in with Microsoft credentials" and "Click here to log in with Box username and password."
3 votes -
Provide watch list for anomalous downloads
I would like shield to have a watch list of people they know are going to leave the company within the next 30 days. I want to be able to tell if someone on that list starts downloading a large number of files during that 30-day window so they can immediately cut off their access.
2 votes -
Report on Auto‑Confirmation Issue During Japanese Input When Using Bulleted Lists (BoxCanvas)
I am using BoxCanvas and would like to report an issue related to text input.
After starting a bulleted or numbered list, if I type double‑byte characters and the IME enters the pre‑conversion state, the text is automatically confirmed and I cannot input it correctly（At that time, I was using Japanese input）. This behavior has already been resolved in BoxNotes.The pace of improvements to BoxCanvas, BoxNotes, and other features has been remarkable. I appreciate the Box team’s continuous efforts and look forward to future enhancements.
5 votes -
I want a feature that hides the toolbar displayed at the bottom of the PDF or image preview screen
When you move the mouse pointer off-screen, the toolbar disappears, but it can sometimes get in the way when explaining materials with the pointer, which is inconvenient. I would like a feature to hide the toolbar or move it.
タイトル：
PDFや画像のプレビュー画面で、画面下に表示されるツールバーを非表示にする機能がほしい本文：
マウスポインタを画面外に出すとツールバーは消えますが、資料をポインタで指示して説明する際に邪魔になることがあり不便です。
ツールバーを非表示にする機能、もしくは移動できる機能が欲しいです。2 votes
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