Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9875 results found
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Need more explanation for "Unknown IP" on User Activity Report
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
However, they can not find which pattern it falls into from just the "Unknown IP" description.For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.
This is an improvement request.
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…
2 votes -
I would love to be able to direct Box Drive to any drive connected to my computer.
Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.
12 votes -
API Endpoint to Manage Custom Apps
There are not currently any API endpoints to call for custom apps - ideally there would be the ability to manage scopes, disable/deauthorzie + enable/authorize, delete apps (both server and user auth)
7 votes -
When will radio button or checkbox capabilities come out?
Radio button or checkbox capabilities on Forms to DocGen creation. E.g. forms that only allow for checks or X's.
9 votes -
Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen
[Request]
Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen[Customer Use Case]
The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.[Customer Needs]
They want to implement the following workflow as a web-based solution without custom development.- Enter invoice data per subsidiary via Forms
- Generate the invoice with Doc Gen
- Send a signature request to the manager via Box Sign
- After the manager signs, move the document to the shared folder with the local subsidiary
At present, this could be achieved by using the Doc Gen API, but that would require application development, which is a significant hurdle for the customer.
If the above can be done on the web without custom development, they believe it could be reused in other scenarios and accelerate broader business process automation.
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[要望]
Forms + Doc Gen でドキュメント生成する際に動的なテーブルを生成できるようにしてほしい。［顧客のユースケース］
本社 IT 部門が、グループ内の現地法人に対してシステム利用料の請求書を毎月発行する作業を自動化したい。［顧客のニーズ］
以下の業務プロセスをカスタム開発なしの Web ベースのワークフローとして実現したい。- Forms で法人ごとに請求書データを入力
- Doc Gen で請求書を生成
- Box Sign で上司に署名リクエストを送信
- 上司の署名完了後、現地法人との共有フォルダにドキュメントを移動
現状、Doc Gen API を使えば実現可能だが、アプリケーション開発が必要になり、顧客にとってハードルが高い。
上記が Web ベースで実現できれば、他の業務シーンにも横展開でき、顧客の業務自動化を加速できると考えている。[Request]
Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen[Customer Use Case]
The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.[Customer Needs]
They want to implement the following workflow as a web-based solution without custom development.- Enter invoice data per subsidiary via Forms
- Generate the invoice with Doc Gen
- Send a signature request to the manager via Box Sign
- After the manager signs, move the document to the shared folder with the local subsidiary
At present, this could be achieved by using…
9 votes -
test from community
test from community
1 vote -
Redundant Shield alerts
Box Shield should be able to recognize when the same file or file set appears in multiple locations and treat it as a single item, rather than generating duplicate alerts across each instance. This would allow users to acknowledge (or dismiss) an alert globally—once for all occurrences—rather than having to clear it separately for every flagged file.
8 votes -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes -
Ability to Reassign Group Admin Permissions En Masse
Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.
6 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
3 votes -
Export objects from Box Canvas
It has become very convenient to be able to export the entire Box Canvas as a PNG file.
However, it would be even more useful if individual objects on the Canvas could be copied and pasted into PowerPoint as separate objects.
Box Canvas上のオブジェクトをエクスポート
Box Canvasの画面全体をPNG形式でエクスポートできるようになり大変便利になりましたが、
PowerPointに各オブジェクトとしてコピー・ペーストできると更に便利です。11 votes -
We would like the "Share" UI for web collaboration to be improved.
Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.
Please separate the invitation and shared link issuance into clearly distinct screens.
Webからコラボレーションする際の「共有」のUIを改善して欲しい
招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。11 votes -
The locking feature in Box for Microsoft Office
Collaborative editing is convenient, but there is a need to prevent others from making edits while someone is making important changes. In Box for Microsoft Office, I would like a feature that allows me to explicitly lock a document while I am editing it, in order to prevent editing conflicts or unintended overwrites by other users during collaborative editing.
共同編集は便利ですが、誰かが重要な修正をしている間は他の人の編集を防ぎたいというニーズがあります。
Box for MicrosftOfficeで共同編集中に、他のユーザーによる編集競合や意図しない上書きを防ぐため、自分が編集しているときは明示的にロックできる機能が欲しいです。11 votes -
Hubs permission model should be more granular
Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing content.
Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing…
149 votesThis feature is under consideration
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Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Metadata Taxonomy Searches MCP Server
We use taxonomy fields in some of our metadata templates. Using Claude.ai to access our data via the Box MCP Server we are unable to search taxonomy metadata fields. Enabling this would be very helpful for our use case. Thank you.
2 votesI'd love to hear more about this. Would you be willing to jump on a quick call to discuss this use case further? Here is a link to my calendar:
https://calendar.app.google/NMXrGp4Nr1Do2qYz7
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Delete button too close to Download button when multiple files are selected for download.
The Delete button too close to Download button when multiple files are selected for download. Moving the Delete button to between the Tags & Move / Copy buttons would prevent arrent clicks on the wrong button.
1 vote -
Embedded Widget wont load on my website if third-party cookies are blocked in the browser
Recent changes by Box have made the embedded Widget I have been using for years useless. None of my clients allow third-party cookies by their browsers. They have been uploading files to me for years but now must "grant access" and approve cookies by Box, sometimes a four-step process to get access via the Widget on my website. Not workable. Will use a One-Drive link to solve, but disappointed. Your support team suggested I send my issue to you.
1 vote -
Allow Auto-creation and Auto-deletion of Box folders in NetSuite per record
Introduce functionality within the Box–NetSuite integration to automatically create associated Box folders when a NetSuite record is created, eliminating the need for users to manually click the “Default” button.
Additionally, enable automatic deletion of the corresponding Box folder when the related NetSuite record is deleted, ensuring better data hygiene and consistency between systems.
As part of this enhancement, provide administrators or consultants with the ability to toggle this feature on or off by record type, allowing organizations to apply automation selectively based on their business needs.Benefits:
- Reduces manual user actions and wait time for folder creation
- Improves synchronization and cleanup between NetSuite and Box
- Enhances system usability and efficiency
- Provides flexible control for administrators to tailor the feature by record typeIntroduce functionality within the Box–NetSuite integration to automatically create associated Box folders when a NetSuite record is created, eliminating the need for users to manually click the “Default” button.
Additionally, enable automatic deletion of the corresponding Box folder when the related NetSuite record is deleted, ensuring better data hygiene and consistency between systems.
As part of this enhancement, provide administrators or consultants with the ability to toggle this feature on or off by record type, allowing organizations to apply automation selectively based on their business needs.Benefits:
- Reduces manual user actions and wait time for folder creation
- Improves…1 vote
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