Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10106 results found
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Add User Groups as viewer to an Admin report
When generating a report (such as collaborations report), I'd like to be able to add a user group as viewer in addition to being able to add a user account. We have decentralized content management, and doing so would allow be to schedule a monthly collaborations report shared to a user group with the content admins. I can't do so for a user, as there is a risk the users changes role and would not anymore be authorized to access the report.
1 vote -
Feature Request: Flexible External Sharing Controls with Combined Allow/Block Logic (Box Shield)
Current Situation (As-Is)
Box Shield does not support applying multiple external collaboration restrictions on the same content.
As a result:When a folder is classified with an allow-list policy, sharing externally is restricted only to explicitly approved email addresses managed in shield list.
This overrides the broader domain-based sharing rules, preventing sharing with otherwise permitted external domain.Example impact:
A folder with classification cannot be shared with regular external users from allowed domains, unless they are explicitly included in the allow list.
Current workaround:
Admins must manually maintain allow-lists (emails) for the classified folder.
Problem
Lack of flexibility in combining…
1 vote -
Font selection for canvas text
Box Canvas already provides a solid text formatting toolbar - bold, italic, underline, colour, highlight, alignment, and lists are all supported. However, there is no way to change the font, leaving users locked into a single default typeface across the entire canvas.
For teams using Box Canvas for presentations, client-facing outputs, or brand-aligned workshops, this is a significant limitation. Font choice is a basic expression of brand identity and visual hierarchy - two things that matter the moment a canvas leaves an internal team and faces an external audience.
Every comparable tool - Miro, Figma, FigJam, Lucidspark - offers font…
1 vote -
Middle-click pan in mouse navigation mode
Box Canvas already handles this correctly for trackpad users - in trackpad mode ("Swipe two fingers to pan"), a two-finger swipe pans the canvas regardless of which tool is active. Mouse users don't have the same experience.
In mouse navigation mode, middle-click is a duplicate of left-click across all tools and scenarios. There is no way to pan while the Select tool is active without first switching to the Hand tool, breaking the editing flow on large canvases.
This has been raised in a related request (Explain navigation mode https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/46235944-explain-navigation-mode), but the core behaviour gap deserves its own focused…
1 vote -
Object-level comments on Canvas items
Box Canvas doesn't support commenting directly on individual objects - sticky notes, shapes, frames, etc. Every other major canvas tool (Miro, FigJoy, Lucidspark) offers this as standard.
Without it, collaborators are forced to describe where something is rather than what they mean - "the green sticky in the top-right frame" instead of just tagging the object and leaving the instruction. This adds ambiguity, slows async collaboration, and creates unnecessary back-and-forth.
The ask:
Allow users to anchor comments directly to canvas objects, so feedback and instructions are always tied to the right context - regardless of who's viewing the canvas or…1 vote -
When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.
When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.
複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。
複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。
1 vote -
New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Using public Beta for Folder Insights with Editor permissions
Most users who need Folder Insights are editors.
Also, invitations are often restricted for security reasons.
I would like to see Folder Insights and reports downloadable even for invite-restricted editors.-in Japanese-
フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
またセキュリティ上の理由から招待を制限されていることが多い。
招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。35 votes -
AI Units Usage Reporting
When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.
1 vote -
When will radio button or checkbox capabilities come out?
Radio button or checkbox capabilities on Forms to DocGen creation. E.g. forms that only allow for checks or X's.
10 votes -
Large Folder Operation proactive notification and approval request
Provide a notification to a user should they be attempting to perform a Large Folder Operation and request admin approval for the action for an audit trail
1 vote -
Default agent for hub
I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.
1 vote -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote -
Increased Character Limit - Box Forms
Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.
13 votes -
Delete User App Authorization
It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.
Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.
1 vote -
Report on file insights for all files
Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…1 vote -
Restrict Hub Shared Link Creation to Admins Only
Many users can access a Hub via its shared link.
However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.
Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.
It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.
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Hubは共有リンク経由で多くのユーザーがアクセスできます。
しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。…1 vote -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
2 votes -
Delete or hide Source Systems without having to delete all associated jobs
The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.
Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin…
1 vote -
Improve Box Shuttle Filter to search by Source System
I'd like to be able to filter the Shuttle job list on the name of a source system.
This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.
1 vote
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