Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9943 results found
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Allow search feature on shared link folders
Allow search feature on shared link folders. Search feature should be everywhere whether they are collaborated folders or guest shared link folders.
Currently they are not available on shared link folders which makes it difficult for users to search for a specific file within a folder. (E.g. 500 image files in a folder and user has to download whole folder to search for a specific image file)
2 votes -
Box Hub Image Previews for External Users
Image previews in a Box Hub are not available unless logged in. We love the Box Hubs internally and would love for them to be as helpful and useful for non-users.
16 votes -
Box Sign - support for multiple languages for reasons for signing
The ability to enter reasons for signing in multiple languages and for Box to automatically pick the correct language based on the locale of the signer. Adobe Sign Supports this
3 votes -
Box Web
Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.
Specifically, this enhancement would allow users to:
Open a file in a preview pane within the same browser window.
Seamlessly navigate between files (e.g., next / previous) without closing the preview.
Preserve folder context and file list visibility while reviewing content.
Avoid losing navigation state or opening additional windows or tabs.
Beyond general document review, this functionality would…
1 vote -
AI units insights
Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.
I would like to have:
Graphical representation of AI Units consumed
Daily breakdown of consumption data
Ability to identify workflows causing usage spikes or dips
On-demand access to usage insights5 votes -
Prefer that it's not automatically set to "comment with time stamp" for video files
When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.
Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!
1 vote -
Support Document Tabs in Google Docs.
I am a heavy user of Document Tabs [1] to help with my productivity and organization when using Google Docs.
However, if I create a Google Doc from Box or if I save my Google Doc from Google Drive into Box, the document tabs that I use are removed and the document tab feature is disabled. Because I don't have this feature, I am avoiding the creation of my Google Docs and storing my Google Docs in Box because it is causing a major disruption to my productivity.
[1] https://support.google.com/docs/answer/15499791?hl=en&co=GENIE.Platform%3DDesktop
7 votes -
Box Relay
Box Relay needs to be able to create a work flow for a parent folder and have it work for all child folders. A user is setting up a simple notification (upload, download) and then sends a notification to a set of users with a message. The user currently has to replicate or create a new Relay for each child folder. Very, very silly to have to waist so much time.
7 votes -
Better Reporting Experience, Especially for Clients in Highly Regulated Environments
In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.
Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…
1 vote -
Box Events API Collaboration Events don't show the same details as the user activity report
When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:
From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234When using Box Events via API we also see events for
COLLABORATION_ROLE_CHANGEandCOLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.As part of our company policy for managing collaborations, I need to be able to fetch the previous…
1 vote -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。1 vote -
Ability to invite external unmanaged users into Box Apps
We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.
Use Case Example:
A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.11 votes -
Set up abnormal download threat detection for a specific folder
The threat detection feature for abnormal downloads applies to the entire Box and often results in unnecessary detections.
If threat detection can be focused on specific folders, unintended detections can be minimized.
I would like the threat detection feature for abnormal downloads to be usable by specifying folders.-in Japanese-
異常なダウンロードに対する脅威検出機能は、Box全体が対象となっており不要な検出をしてしまうことが多いです。特定のフォルダに絞って脅威検出ができれば、意図しない検出を抑えることができます。異常なダウンロードに対する脅威検出機能をフォルダを指定して使えるようにしてほしい。2 votes -
Support for Hubs Management Endpoints via CLI
Available via API endpoints, but support does not yet exist for management via the CLI.
3 votes -
I would like the shared links to be automatically converted into hyperlink format instead of just displaying the URL.
Similar to how it works in SharePoint, I would like the system to automatically convert shared links into a hyperlink format using the file or folder name, rather than displaying them as a raw URL.
SharePointで出来るように、共有リンクを作成した際にURL形式ではなく、ファイル名やフォルダ名のハイパーリンク形式に自動変換できるようにしてほしいです。2 votes -
External Users sortable columns and bulk deletion based on last active date
Box makes it easier thru the Admin console GUI in the near future.
For External Users a sortable column of “Last Active” and then bulk deletion is needed in the Admin GUI.It would also be nice to have the option in Security to set a threshold like 90 days inactive for External Users before auto-delete to manage this automatically going forward.
4 votes -
Unable to add a content to a Hub site due to folder settings and Enterprise settings
When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
this is due to the invite is limited at enterprise setting or folder setting as below./ At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
or
/At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checkedThis is bit strange because the user is editor, but it seems that…
71 votes -
CrowdStrike's ability to filter device protection by IP address
Box Shield allows you to protect your devices with CrowdStrike.
Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
Only when calling from a specific IP address should CrowdStrike policies be applied.
There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the…2 votes -
More granular visibility on Metadata Cascade Policies for folders
Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to
1 vote -
Multilingual Support in the Prompt Library
We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
We are confident that this would be a highly impactful update for many users!「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、［アカウント設定 ＞ 言語］ で選択した言語と連動させていただきたいと考えております。
このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。1 vote
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