9842 results found

1. Ability to disable the Acrobat Web option

   As we must open many PDF files within Box throughout the day, the addition of Adobe Acrobat web and the requirement to "Open With..." and then select either the web or traditional option each time, significantly stunts workflow for our team. The ability to simply right click and open, defaulting to a preferred program (perhaps a "Don't ask me again" option?) would be very much preferred.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Relay: Folder picker, select folder in search

   When choosing a folder when building a relay, there is a search box at the top. Often you will know the name of the folder you want to select, however, from the search results you can't put the dot in the folder name.
   Instead you have to search for the folder that contains the folder you want, then find the destination folder by scrolling down the list so that you can put a dot in the select box.

   The ask is to make searching and then selecting the folder one smooth operation

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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3. Bulk API support

   It would be great if we have a bulk API option. I would like to pass in the list of entity ids(could be files, folders users etc) and get back the results. This will reduce the number of api calls we do to get all the information.

   We try to manage client's storage accounts and the main problem is with rate limiting for a large clients.

   Implementation can vary, either limit the response size or provide an ack id and developers can poll for the id and get the data back once the api is ready to spit out the data in form of CSV. This would greatly help us reduce the api calls

   It would be great if we have a bulk API option. I would like to pass in the list of entity ids(could be files, folders users etc) and get back the results. This will reduce the number of api calls we do to get all the information.

   We try to manage client's storage accounts and the main problem is with rate limiting for a large clients.

   Implementation can vary, either limit the response size or provide an ack id and developers can poll for the id and get the data back once the api is ready to spit out the… more

   25 votes

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   2 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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   not planned  ·  AdminDan Dennhardt (Product Manager, Box) responded

   Thank you for the suggestion. This is an interesting idea but not one we currently have on the roadmap. In the mean time, you can apply techniques such as caching (i.e. fetch what you need once for a session and keep it in local storage) to reduce round-trips, and the use the ?fields query string parameter to request only the minimal set of fields you need, which can reduce API response times.

4. Search: A request is for search interface "Search Folders and FIles" to only surface results which match Item names in Admin console, report

   A request is for search interface "Search Folders and FIles" of Admin Console, Report, User Activity Report, to only surface results which match File/Folder (Item) names and not Item content.

   20 votes

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   researching  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. gotomeeting Integration

   Create a GoToMeeting integration, similar to the integration with Zoom

   1 vote

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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6. File Upload Notification - Ability to set alerts to a specific managed user per folder

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s to receive alerts just for that folder, when files have been received.

   Our issue is I created and own the folder, I share the link with the client. Myself, the sales person and accountant are waiting for uploads but there is not way to alert them on that specific folder. You could have a selection in each users notifications to turn on file request alerts. Then any file request alert activated by a file owner to that managed user would push to them with the sub-folder name: Uploads from Dr Joe - file received!

   Right now I can't even find a report I can run for file requests uploads received. I can run a search and find the folders but then its a guessing game of which of our 300 clients uploaded files that day. Please team box - create an alert feature or at least a report to track all received files! Love file request, just need to be able to manage it otherwise our clients are having to do work to tell us they sent files or wonder why we didn't respond.

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s… more

   2 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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7. Single API call to delete user and transfer folders for that user

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box now have single API call to delete box user and also transfer the folder?

   Lets consider the use-case below;
   1. We are deleting box user - User1.
   2. We have to trigger API call to transfer files for User1.
   3. If the size of the files is too big we have to wait until the files are transferred or root folder gets empty for that user.
   4. We have to wait till the time all files gets transferred or root folder gets empty.
   5. Trigger API call to delete user once root folder is empty.

   Here we have to wait till the root folder gets empty which might hamper the performance if the file size is large.

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box now… more

   2 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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8. When users delete folders, we want not only the folders but also the files within to be shown in Trash.

   When users delete folders, we want not only the folders but also the files within to be shown in Trash. Here is the behavior we noticed: a. We enable "Restrict content creation" in Enterprise Settings. b. User who is not the owner of the folder deletes files. -> The files will be shown in Trash. c. The same user deletes the folder which the files above existed in. d. The files which were deleted in process "a" are no longer shown in trash, making users unable to restore them, unless they restore the folder itself. e. However, the files will be shown in Trash again if the folder is restored. I understand that this is a specification of Box which recovered files will be restored to the folder where they used to belong to, and that it is why files will not be shown when the folder itself is shown in Trash. However, we would like to have the files to be kept shown even when the folder is also shown in Trash.

   When users delete folders, we want not only the folders but also the files within to be shown in Trash. Here is the behavior we noticed: a. We enable "Restrict content creation" in Enterprise Settings. b. User who is not the owner of the folder deletes files. -> The files will be shown in Trash. c. The same user deletes the folder which the files above existed in. d. The files which were deleted in process "a" are no longer shown in trash, making users unable to restore them, unless they restore the folder itself. e. However, the files will… more

   9 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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9. API endpoint to return ALL objects (recursively) but simplified to create browser tree

   I am using the jstree library in my application to create a full browser tree of a user's BOX resources. Please create an endpoint to return ALL objects (recursive) available to an authenticated user inside one root folder . These objects would only require the object ID, TYPE, NAME, VERSION and PARENT(parent-id as string instead of parent object). The jstree lib can take this data and create an entire file browsing tree and then users would call up more information when they click on an object. This would greatly reduce the number of API calls to your server and possibly reduce memory usage on your end. My application needs to create this full browser tree anyway to check the status of synced folders and this currently requires multiple consecutive API calls.

   I am using the jstree library in my application to create a full browser tree of a user's BOX resources. Please create an endpoint to return ALL objects (recursive) available to an authenticated user inside one root folder . These objects would only require the object ID, TYPE, NAME, VERSION and PARENT(parent-id as string instead of parent object). The jstree lib can take this data and create an entire file browsing tree and then users would call up more information when they click on an object. This would greatly reduce the number of API calls to your server and possibly… more

   26 votes

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   researching  ·  5 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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10. Add file/folder sort by some property (i.e. "creation", etc ) as these are contained in the file info

    I know this has been raised before. the ability to sort by other criteria should be possible, as the File Properties, File Information already contains the metadata.

    eg.
    File Properties
    Name
    Description
    Owner
    Enterprise Owner
    Last Updated By
    Size
    Created
    Modified

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Please stop removing features and services for paying Personal Pro accounts; or give us the chance to upgrade without 3 users min

    I have been paying for Personal Pro since 2014. Since then I have been paying the same amount every month, and have had features and services removed.

    First was tracking file downloads/views. Then this week I lost the ability to make Custom URLs.

    When I asked about my options, I was told that I could upgrade to a Business account; but for that I'd need a minimum of 3 users. I am a freelancer and work by myself. I have no need to pay for 3 users when it's just me.

    I think it's completely unprofessional and unethical to not only take features away from my account (when I'm still paying the same amount) but also to not give me a reasonable option to upgrade my account to keep my features.

    Please give us the option to upgrade without having to pay more; OR stop taking away the features we are paying for!!

    I have been paying for Personal Pro since 2014. Since then I have been paying the same amount every month, and have had features and services removed.

    First was tracking file downloads/views. Then this week I lost the ability to make Custom URLs.

    When I asked about my options, I was told that I could upgrade to a Business account; but for that I'd need a minimum of 3 users. I am a freelancer and work by myself. I have no need to pay for 3 users when it's just me.

    I think it's completely unprofessional and unethical to not… more

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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12. I want to be able to have the thumbnail urls returned in the metadata search results.

    When doing a metadata search, returning the thumbnail url (or the representation template url) with each entry in the results will make it so that multiple API calls to get the thumbnail url for each entry after the search is not required.

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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13. Company Shared Link Controls: 'Auto-Expiration' to Only Impact Company Links ('People in your company' links)

    Our customers would like to set default expiration for 'People in your company' links but not for 'Invited user only' links.

    Recently, we have been able to set default expiration for Open links.
    This change have been improved usability, our customers are pleased about it.

    But it is still impossible to set a default expiration only for 'People in your company'links (without setting for 'Invited user only' links).
    Some of our customers need to limit the sharing of information internally as well and hope this setting.
    Example.
    ・pharmaceutical industry
    ・manufacturing industry
    ・Companies with group companies

    Now, they have to set default expiration for all shared links, but it would seriously compromise usability.
    Their Box admins worry that users will continue to use attachments files because of bad usability of shared links.
    Please consider this idea.

    Related Request:
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35984230-open-shared-link-controls-auto-expiration-to-on

    Our customers would like to set default expiration for 'People in your company' links but not for 'Invited user only' links.

    Recently, we have been able to set default expiration for Open links.
    This change have been improved usability, our customers are pleased about it.

    But it is still impossible to set a default expiration only for 'People in your company'links (without setting for 'Invited user only' links).
    Some of our customers need to limit the sharing of information internally as well and hope this setting.
    Example.
    ・pharmaceutical industry
    ・manufacturing industry
    ・Companies with group companies

    Now, they have to set… more

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Password Protected Folders

    Would love to be able to password protect certain folders within an unprotected folder. Since permissions "waterfall", I am unable to have a private folder within a public one. After reading the forums, this would be a very useful and widely used feature for businesses who want to limit access to folders to certain groups.

    36 votes

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    not planned  ·  1 comment  ·  Shield  ·  Delete…  ·  Admin →
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15. Update Box Sync to ignore temporary save files from Terramodel (*.~pr)

    Trimble Terramodel is a CAD program similar to AutoCAD or BricsCAD and saves a copy of the main drawing file (PRO files in the case of Terramodel, DWG in the case of AutoCAD) and renames the extension ~PR (AutoCAD equivalent is BAK).

    Box needs a simple way of toggling the option to ignore certain file types such as these to prevent syn errors and long scanning sessions during sync.

    3 votes

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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16. Word docs reformatted and deleting text

    I've noticed that Word documents that I upload get reformatted and text gets cut off in the Box version. This has happened to me several times, and to my coworkers as well.

    3 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    Thank you for sharing your feedback. Please contact Support so we can review this issue and troubleshoot with you. https://support.box.com/hc/en-us

17. Ability to hide feed updates by folder level

    Like others have mentioned before, Feed can be too busy to make it useful. There are many folders I am invited in where I don't need to see updates. It would be useful to have the ability to silence those folders on your feed so you are only getting updates from the folders you are interested in.

    7 votes

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    1 comment  ·  Delete…  ·  Admin →
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18. Improve the ability of the suggestion for a group of collaborators on mobile app

    Currently, when I try to invite a group, search does not suggest registered group whereas Web app does so.

    5 votes

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    under consideration  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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19. Restrict Invitations

    When "Restrict invitations: Only admins, folder owners and co-owners can invite collaborators" is activated in the admin Consol: Then the entries in the share button should also be adjusted. It still says here that editors, viewer uploaders and viewers can also share content. This is kind of confusing for the Users

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Add ability to move files and folders using ContentExplorer from box-ui-elements

    See https://github.com/box/box-ui-elements/issues/141

    2 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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