Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9818 results found
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Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE
Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync2 votes -
Grammarly in Box for Google
We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.
2 votes -
We would like the option to change the time zone used in Box Shuttle job reports.
Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.
It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.
2 votes -
Enhance Task Management for High-Volume Users
My team relies heavily on Box tasks, and we’ve found that the current functionality lacks robust filtering and sorting options. Beyond the basic status categories—In Progress, Completed, Approved, or Rejected—there are no meaningful ways to organize or prioritize tasks. This becomes especially challenging when managing a high volume of tasks. For example, our HR teammate regularly handles 50 to 100 active tasks at a time, and navigating them efficiently in Box can be clunky and time-consuming. It appears the task feature was not designed for this scale of use. I recommend enhancing the filtering, sorting, and organizational capabilities to better…
4 votes -
Box Hubs: Allow search functionality within Box Hubs for users without Box accounts
Current functionality: If a user without a Box account access a Box Hub through a shared link, they do not see the search bar
Desired functionality: A user without a Box account accessing a Box Hub will still be able to use the search bar
Use Case: Using Box as a marketing DAM housing photos. A hub could be used to provide access to approved photos so that non-Box users can search for approved photos they need.
20 votes -
Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management
Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.
2 votes -
Direct transition from preview screen to server link embedded in file
When previewing PDF and Word files, it is not possible to navigate to server links embedded in the files.
If you want to navigate to server links, you need to download the files from Box and click the links, which is time-consuming.
There is an impression that the preview screen is inconvenient, and this damages Box's reputation, so please enable navigation to links from the preview screen.■In Japanese
PDF, Wordファイルのプレビュー時にファイルに埋め込まれたサーバリンクに遷移することはできません。
サーバへのリンクに遷移したい場合は、Boxからファイルをダウンロードしてリンクをクリックすることが必要で、手間がかかります。
プレビュー画面が不便という印象があり、Boxの評判が落ちるためプレビュー画面からリンクに遷移できるようにしてください。2 votes -
Option to remove or hide the floating Box AI icon when viewing a note. I am trying to read this document, and it is distracting.
Please add an option to the edit bar to hide the floating Box AI icon when viewing a note. When reading a document, it can be distracting. An option to hide the Box AI icon will allow users to focus on deeper work.
2 votes -
List the file name that the pop up is confirming to be deleted
When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.
2 votes -
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b
■ Need
Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.■ Background & Issue
Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.■ Example Use Case
In a process where the labor union reports employee work status to company officers using Relay notifications:
Issue: It is burdensome to ask all officers to adjust their mail filtering rules for …
2 votes -
A feature that suggests prompts related to search results
We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
but there are many cases where it is difficult to input specific prompts when asking the AI questions.
As a result, even though we actually have enough materials to get the desired answers,
the AI returns a message saying "No related content found,"
which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
Example：
When…2 votes -
Copy in Markdown format
I'd like to be able to copy Box AI's answers in Markdown format.
Especially in tables.2 votes -
Enhancing MIP Integration: Applying DLP Policy Controls to Box Drive Access
We use Microsoft's MIP integration (DLP policy application).
Currently, DLP policy controls are not applied when opening from Box Drive.
This makes MIP integration pointless and poses security problems.
It is desirable for DLP policy controls to be applied even when opening from Box Drive.＜MIP 統合の強化: Box Drive アクセスへの DLP ポリシー制御の適用＞
Microsoft社のMIP連携（DLPポリシー適用）を利用しています。
現在の仕様では、Box Drive から開く場合には、DLPポリシーの制御が適用されません。
これでは、MIP連携を利用している意味がなく、セキュリティの観点で問題があります。
Box Drive から開く場合にも、DLPポリシーの制御が適用されるのが望ましいです。13 votes -
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.
We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
Microsoft Office Coauthoring Basics] via a browser is also disabled.
Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
Errors in opening the file in the browser cause confusion for the user.
Also, please add the following explanation to the Access Policy Settings…30 votes -
Enable vertical resizing of the prompt input field (keep the default single-line view)
Editing long prompts is cumbersome when the input area can’t expand; many of us draft in an external editor and paste the text back. Keeping the default single-line view is fine, but please allow vertical resizing of the input field as needed.
This change would:
• Preserve the current UI
• Significantly improve readability and efficiency for long-prompt editing
• Increase overall product value by boosting user satisfaction and retentionIf you agree, please show your support with an upvote (👍).
1 vote -
Tasks are visually cluttered by the bolded, capitalized document names. The task should be bolded and capitalized, not the document.
The document from which the task arises is bolded and in all caps while the task itself is in normal, non-bolded font. This should be flip-flopped so the eye is drawn to the task, not the document.
1 vote -
Organize Folders that are shared with me
I use box drive on Mac and my main finder window is cluttered with folders that have been shared with me and there is no way for me to organize these folders. I have 50 folders that I use maybe once a year in the same spot as a folder that I use every day. Being able to rehome those folders off of the main screen would be a huge plus.
Currently it feels like a messy desktop that I have no control over.
11 votes -
Selection to automatically enable metadata cascade policy and autofill
It would be very helpful to have options to enable the cascade policy and autofill on the metadata policy. I would want it to be a selection so it's not enabled by default, but can be if I choose. When applying a policy to many folders, which we do often, this is adds a lot of time to the process. Thank you.
3 votes -
view multiple files offline with ios and ipados
Surely the team is aware of this: when an iPad or iPhone is offline (e.g. in airplane mode), attempting to view a file (e.g. a pdf) downlooaded via "make available offline" hangs indefinitely. If the file is opened while online, and then the device becomes offline, no problem. This means that only one file can be accessed for the duration of the offline period.
Please raise the priority for fixing this.
1 vote -
ability to add photo to docgen doc
Ability to add a photo uploaded to a form directly into a doc gen document instead of just separate files.
1 vote
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