9777 results found

1. Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro

   All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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2. Passwordless Authentication

   Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
   Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

   For SMS or Authenticator app authentication,
   requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

   Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
   OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
   Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.

   Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
   Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

   For SMS or Authenticator app authentication,
   requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

   Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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3. DOWNLOAD DELETED FILE

   Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Is it possible to upload a document in box that has links to folders within Box

   I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. More user-controlled settings (organizational and other)

   Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
   Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
   Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

   ■Background
   Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

   There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

   ■要望
   IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

   ■具体例（ユースケース）：
   ・許可IPからのアクセス時：
   　通常のSSO（例：ID/パスワード）でログイン。
   ・許可外IPからのアクセス時：
   　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
   　例：
   　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
   　要求が満たせない場合は明示的に拒否。

   ■背景
   現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

   Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
   そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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7. Sort files by real number in filename

   In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like

   1.
   2.
   10.

   On Box web files are listed incorrectly like

   1.
   10.
   2.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Ability to restore deleted BoxSign templates from Trash

   Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.

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   0 comments  ·  Box Sign  ·  Edit…  ·  Delete…  ·  Admin →
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9. Feature to Search Including Past Versions with Box AI

   Box AI for Document can only provide answers from the latest version of the stored content.
   For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

   We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
   In that case, it would be user-friendly if users could switch between including past data or considering only the latest data when asking questions to Box AI.

   【Box AIで過去バージョンを含めて検索できる機能】

   Box AI for Documentは格納されているコンテンツの最新版からしか回答を得ることができません。
   例えば、前日に作った資料を自分以外の誰かが更新した場合、バージョン違いのファイルをそれぞれ開いて目視で確認する必要があり、時間もかかり、変更点に気づかず見逃してしまうこともあります。過去バージョンと比較し、変更があった箇所だけBox AIで抜き出すことができると便利です。

   過去履歴からもデータを取得し、回答が得られるAIの機能の強化をしてほしいです。
   その際、ユーザーが自分で過去のデータを含めるか、最新データのみで考えるかをBox AIへの質問画面で切り替えて使えるようにできたらだれもが使いやすいと思います。

   Box AI for Document can only provide answers from the latest version of the stored content.
   For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

   We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
   In that case, it… more

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Allow Forms driven dynamic destination folder in Relay Folder Action

    In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).

    Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.

    This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common intake scenarios.

    Example use case -

    Form field: ParentFolderId

    Form field: NewFolderName

    Relay action: Create folder where parent = ParentFolderId, name = NewFolderName

    In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).

    Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.

    This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common… more

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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11. Ability to embed HTML into a Hub

    Ability to embed HTML elements into a Hub

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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12. Pause upload/download on Box Drive

    PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.

    Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest of my work too. Even writing this request was a little slow.

    Now, IMAGINE this wonderful little scenario: I click on the Box icon. I hit pause sync or whatever you may want to call it. I do whatever edit I want. Then, at the end of the workday, I hit resume sync.

    Now IMAGINE this even better scenario for someone like me: oops, I forgot to hit the pause button before I started working. NO PROBLEM! I can pause/cancel this particular upload as it is happening.

    PROBLEM SOLVED!

    Thank you Box team!

    PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.

    Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Needs label for Hubs

    Currently, classification labels in Box can be applied to files and folders, but not directly to Box Hubs.
    For organizations that rely on Box Shield to enforce data governance, the inability to classify Hubs themselves presents a risk.
    We request the ability to apply classification labels directly to Box Hubs, so that access policies and visibility controls can be enforced consistently across all content surfaces.

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Box Extract needs to be limited to run against x number of pages, not all pages.

    Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI units, or 3000 AI units depending, when I need it to use less than 3-9 ai units.

    Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI… more

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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15. Native report for Shield Monitoring Mode

    Please provide native reporting within Box for Shield monitoring mode. Would prefer to do this natively in the admin console versus API Event Stream

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Date conditional formatting in Box Apps

    As a user, I'd like to define conditional formatting for date columns in a Box App so that I can clearly see documents with approaching deadlines and those that are overdue

    3 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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17. Log in as “AutomationUser” from the new UI Content Manager

    Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
    If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
    Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality to be improved.

    (日本語)
    件名：新UIのコンテンツマネージャから”AutomationUser”への代理ログイン
    内容：現状旧UIのコンテンツマネージャ経由では代理ログイン可能になっておりますが、新UI上では代理ログインが不可となっております。
    　　　管理対象ユーザーであれば、「ユーザーとグループ」画面から代理ログイン可能ですが、AutomationUserは「ユーザーとグループ」画面には表示されない仕様の為、コンテンツマネージャより代理ログインを行う必要があります。
    　　　AutomationUserへ代理ログイン不可になることは業務影響が大きい為、機能改善を希望します。

    Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
    If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
    Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality… more

    8 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Box Drive: Safe Column Width Fixation

    The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Increase concurrent editors in Box Notes

    Increase number of end users who can concurrently edit a boxnote from 30 to 60 and provide warnings when the max has been met

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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20. We want to make it easier to change the owner of a workflow in Box Relay.

    In Japan, organizational changes and personnel transfers occur frequently, which necessitates changing the owner of workflows in Box Relay.
    Currently, to change the owner, users have to transfer the workflow to another user and disable the original workflow.

    This process is not intuitive and is cumbersome for users. Additionally, there are too many steps involved. As a result, even though Relay is a good feature, it feels difficult to use and does not gain user adoption.

    We would like to see improvements that allow for a one-click transfer of ownership.
    For example, adding an option to change the owner in the same menu as "Transfer to User" for each workflow, where users can simply input the name of the new owner to make the change.

    (In Japanese)
    〈Box Relayでワークフローの所有者変更をもっと簡単にしたい〉

    日本では組織変更や人事異動が頻繁に発生するため、それに伴いBox Relayのワークフローの所有者の変更が求められます。
    現状、所有者を変更する時は、ワークフローを他のユーザーに転送し元のワークフローは無効化することで実現していますが、これはユーザーにとって直観性がなく使いにくいです。また、実施手順も多すぎます。
    そのため、Relay自体が良い機能なのに使いづらく感じてしまい、ユーザーに定着しません。
    簡単にワンクリックで所有者を移管できるように機能改善をしてほしいです。
    （例えば、ワークフローごとのメニューにある「ユーザーに転送」と同じ場所に所有者変更の項目を作り、新たに所有者にしたいユーザー名を入力すれば変更できるような機能の追加）

    In Japan, organizational changes and personnel transfers occur frequently, which necessitates changing the owner of workflows in Box Relay.
    Currently, to change the owner, users have to transfer the workflow to another user and disable the original workflow.

    This process is not intuitive and is cumbersome for users. Additionally, there are too many steps involved. As a result, even though Relay is a good feature, it feels difficult to use and does not gain user adoption.

    We would like to see improvements that allow for a one-click transfer of ownership.
    For example, adding an option to change the owner in… more

    19 votes

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