Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10094 results found
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Allow for Duplication of Automate Workflows and Creation of Automate Templates
Currently, Relay has the ability to duplicate workflows, but Automate does not. We can also create templates for Relay workflows, but not for Automate. Automate should have the same capabilities.
14 votes -
Displaying Tag Suggestions to Collaborators
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content…
20 votes -
Display folder sizes when sorting by size and support sorting by file count
In Box Web, content can be sorted by “Size,” but the Size column for folders displays the number of files rather than the folder’s storage size.
As a result, even when the contents are sorted by storage size, the screen may display file counts such as “1,000,” “20,” and “600.” This can lead users to mistakenly believe that the contents have not been sorted correctly.
We would like to request the following improvements:・Display the folder’s storage size alongside the file count in the Size column
・Allow users to sort folders by file count in addition to storage sizeThese…
7 votes -
I’d like the workflow error messages to include specific details about what the problem is.
Now that BoxAutomate has been released, I’m really excited about all the new possibilities it will unlock inside Box.
However, with the current specifications, when an error occurs in a workflow, a message is displayed, but it doesn’t tell us what exactly went wrong.
With things the way they are, it’s impossible for us to fix the workflow on our own. It’s like being told, “Something’s broken… somewhere… good luck!”
To enable users to fix errors by themselves, we’d like the error messages to clearly specify the detailed points where the problem occursワークフローでエラーが発生した場合、メッセージが表示されるが、具体的にどこが問題なのかが分からないです。
これではワークフローを自分たちで修正することもできません。
ユーザーが自分でエラーを直せるように、エラーメッセージには詳細なポイントを明記してほしいと考えています。13 votes -
Box Sign for Autodesk Integration
Build a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.…24 votes -
Box Automate: Local time zone support for date variables
We use Box Automate to move files into daily folders.
Because date/time variables are evaluated in UTC, workflows that run around local midnight (for example in JST) sometimes create folders with the previous day’s date.
We would appreciate it if you could add the following configuration options for the date/time variables used in folder and file names:(1) Ability to specify a time zone (e.g., Asia/Tokyo)
(2) Ability to perform date/time arithmetic (e.g., adding +9 hours to UTC)
＜Box Automate：日付変数のローカルタイムゾーン対応の要望＞
Box Automate でワークフロー実行日ごとにフォルダを作成・振り分けています。
現在は日付／時刻変数が UTC 基準で評価されるため、JST など UTC 以外の地域では深夜帯の実行時に前日の日付フォルダが作成されてしまいます。
フォルダ名・ファイル名用の日付／時刻変数について、以下を設定できる機能をご検討いただけますと幸いです。
(1) タイムゾーンの指定機能（例：Asia/Tokyo）
(2) 日時演算機能（例：UTC に +9 時間）8 votes -
Add support in Box UI Elements for users to rename files before upload is completed in mobile/embedded experience
This enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and…12 votes -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
36 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
30 votes -
Enable Microsoft 365 Copilot in Excel Online for Excel files stored in Box
[English]
We would like Microsoft 365 Copilot in Excel to be available when an Excel file stored in Box is opened and edited with Excel Online from the Box web application.
Currently, users can open Excel files stored in Box using Excel Online and edit them collaboratively. However, the native Copilot functionality in Excel is not available or enabled for these files because the files are stored in Box rather than in OneDrive or SharePoint.
This results in an inconsistent user experience:
- Excel files stored in OneDrive or SharePoint can use the native Copilot features in Excel.
- The same Excel…
8 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。24 voteswe have implemented image support last quarter and will add a multi-column layout by the end of Oct 2026, stay tuned
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Automate Failure Notifications
Allow Admins/Co-Admins to set up automatic alerting or notifications if an Automate workflow has failed at any step. Currently, the only way to check this is to go to the Tracking page. Tracking needs notification events that can be enabled for better monitoring.
4 votes -
Customized email contact for “Disabled by Administrator” error in Microsoft 365 Copilot- MCP
Request for a way to change the email address listed in the “Disabled by Administrator” message for Box Copilot connectors. Currently, the error flow directs users to the primary admin account in the tenant and we’d like to direct them to the general support email address. There is the option to configure alternative contact info displayed on login or when a user hits the help button, but that doesn't appear to extend in the general UI.
4 votes -
Box automate email notifications to non box emails
Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users
5 votes -
We'd like Box Agent to reference not only the files but also the text information within the Hub site
Before Box AI Home was released, when we asked the AI a question, it would reference not only the files linked within the Hub but also the text information on the site. However, after enabling AI Home and asking questions to the Box Agent in Hub, it now only references the content linked to the Hub. I would also like it to reference the text information (such as the descriptions written on the Hub site).
6 votes -
"File that triggered the flow" variable is unavailable in Box Automate.
In Box Automate, when implementing a process triggered by a file request and selecting "Move" as the "File Action," the "File that Triggered the Flow" variable is unavailable as the file to be moved.
This variable is available in Box Relay and can be used for purposes such as distributing the triggered file to a specified folder.
Without this variable, Box Automate is clearly inferior to Box Relay.
We hope that the "File that Triggered the Flow" variable will be made available soon.
9 votes -
activity report
In the user activity report, when the detail is “Service: Box AI Prod,” the actor is shown as anonymous and the source IP address is unknown, making it impossible to identify from the report whose operation it was or which process initiated it, and thus impossible to determine whether it was unauthorized access.
For entries where the detail is “Service: Box AI Prod,” we would like you to make it possible to identify the underlying process from the report, for example by outputting the following supplementary information:
What process triggered the activity
Who is executing that process
Whether the process…5 votes -
In the "Folders and Files" report, I want to get the number of contents for each folder.
When copying or moving content, the process tends to become unstable or more prone to errors as the number of contents in the target folder increases. Therefore, as a countermeasure, there are cases where content is divided into smaller parts and copied/moved multiple times. However, currently, the number of contents per folder, which serves as a basis for this judgment, cannot be obtained from the report.
It would be very helpful if the "Folders and Files" report could also retrieve the number of contents in each folder.
This allows you to identify folders with a large number of items in…8 votes -
Request to add "Delete," "Move," and "Copy" activities to Folder Insights
Folder Insights is very useful for tracking how folders are being used. However, from an administrative perspective, it would be highly beneficial to monitor other types of activities as well.
Specifically, we would like to request that "Delete," "Move," and "Copy" be added to the activity metrics tracked in Folder Insights.
フォルダインサイトはフォルダの活用状況を確認するのに便利ですが、管理の側面で他のアクティビティも確認できるようにしてほしいです。
具体的には、アクティビティの項目に「削除」「移動」「コピー」も集計項目に加えてほしい。5 votes -
Hubs Draft State/Autosave Feature
Implement a 'Draft' state for Hubs.
Example: A feature to have a Hubs 'auto save' option, once it's been generated. They have some users who may close out of the Hub before hitting 'save' and lose all of their work.
11 votes
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