Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9777 results found
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Box Hubs Inherited Permissions
The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.
93 votesThis feature is on our roadmap.
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Add tag support for OSX files in Box Drive
File color labels (tags) in OSX do not work on Box Drive.
Competing cloud storage platforms (like Dropbox) easily handle this.
In a MacOS team production workflow, tags are essential for production processes. Labels allow effortless communication to other team members on the status of file production. This is an industry-standard way of working which is totally broken in Box Drive.
Please review the many MANY past requests for this feature in these forums. It is a long-standing issue that deserves attention!
2 votes -
box for slack:Image preview is not displayed in Slack Canvas
When using the Box+Slack integration, if I paste an image into Slack Canvas, no preview is displayed, only the file name is displayed. This is different from Slack messages.
Request:A preview of the image is displayed in Slack Canvas as well.26 votes -
Request for an Invitation Method to Enable Collaboration for All Tenant Users
We would like a way to invite all users in the tenant to collaborate.
Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.
テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。1 vote -
Retention policies should lift automatically even if disposition action is set to "none"
Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.
Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when…
1 vote -
Multiple Metadata Template Search Views
Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.
11 votes -
Strikethrough check boxes!!
PLEASE bring back strikethrough checkboxes for Box Note!! New change makes it more difficult to see which items have been completed -- especially for anyone with vision problems or those using computers/monitors with lower contrast
2 votes -
Cannot permanently delete a file with a retention policy before its expiration date (immediately)
Please enable immediate deletion for files that have a retention policy set for a specific period.
Additionally, there is an issue where files remain accessible via shared links until the retention policy period expires, so we would like to request implementation of a feature that disables shared links for items that meet specific conditions.
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特定期間のリテンションポリシーが設定されたファイルに対し、即時削除が行なえるようにしてください。
また、リテンションポリシーの期間満了までの間、共有リンクからアクセスできてしまう問題が発生していますので、特定の条件をもとに条件を満たしたアイテムの共有リンクを無効化する機能の実装を希望します。2 votes -
Filter on multiple text values in text data type
Currently, a metadata field needs to already be a multiselect to use the Match Any to allow form multiple match cases for a given metadata field. If the data type is a text field you and only match on one value.
Essential, we would like to be able to create an OR conditional match on multiple values for a text field when querying metadata in a Box App View.
4 votes -
Make it more clear to a user when they invite a company domain that does not have a Box account
Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).
The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…
1 vote -
langauage
the language display is still in japanese even though i already set it to english at login page
1 vote -
Enable longer retention policies (Specifically 150 yr policy option)
At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.
1 vote -
Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
About the Behavior of the iOS Version of Box for Microsoft Teams
When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is…1 vote -
Expired Shared Link lookup for Admins
Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.
Many times, users are reaching out to Technical Support because a Shared Link is Expired.
Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)CSM filing on behalf of customer
13 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…2 votes -
Box Forms - Ability to add pictures to the checkbox options
Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.
4 votes -
Display image size (width x height) on Box Drive
I would like to see the width and height dimensions of image files on Box Drive.
14 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
1 vote -
Internal links to documents for collaboration
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to…
2 votes
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