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  1. Setting Folder Autodelete via API

    The automatic deletion date of a folder can be set from the web screen, but it seems that it cannot be set from the API.

    Could you please provide the ability to set this date from the API?

    We have a process that automatically creates thousands of folders using the API, but since it is not possible to set an automatic deletion date, a large number of past folders will continue to remain.

    37 votes

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  2. Content owners to be searchable even if they own more than 1 million items

    Currently, Box's search function becomes unstable when the owner of the content you want to check owns more than 1 million pieces of content,
    making it impossible to hit the file correctly. It takes a huge amount of time to check the number of contents of the owner of the content to be confirmed each time in order to perform a file search correctly,
    which affects business operations. Please improve the search function so that it can be used correctly even if the content you want to check has more than 1 million owners

    (日本語)
    現在Boxの検索機能は確認されたいコンテンツの所有者が100万コンテンツ以上所有している場合、ファイル検索の動作が不安定になり正常にヒットできません。
    正しくファイル検索を行う為に確認されたいコンテンツの所有者のコンテンツ数を都度確認するのは膨大な時間がかかり業務に影響がございます。
    確認されたいコンテンツの所有者が100万以上所有されていても正しく検索機能が使えるよう機能改善をお願いします。

    23 votes

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    0 comments  ·  Search  ·  Admin →
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  3. Ability to tie one BoxEID to a specific microsoft365 tenant.

    When I add and activate Microsoft Power Automate to the Box app, it can be linked to multiple microsoft365 tenants.
    We would like BoxEID to be linked to a microsoft365 tenant and only be available in specific environments.

    In Japanese:
    Microsoft Power AutomateをBoxのアプリに追加して有効化すると、
    複数のmicrosoft365テナントと連携ができてしまいます。
    BoxEIDとmicrosoft365テナントを結び付けて、特定環境でのみ利用ができるようにしてほしいです。

    21 votes

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  4. 【New UI】 Ability to limit authorization settings by co-administrators.

    After the change to the new UI, co-administrators are no longer able to grant or revoke co-administrator privileges to other users for security reasons.
    Some users have voiced a lack of convenience because they are no longer able to do things that were previously possible with co-administrator authority.
    We would like to see a restriction feature added to allow operation only by some co-administrators.

    新UIに変更後、セキュリティ強化の観点から共同管理者では他ユーザーに対し共同管理者権限の付与や剥奪の操作が行えなくなっています。
    これまで共同管理者権限で実施出来ていたことが出来なくなっているため利便性が欠けている声が上がっている。
    一部の共同管理者のみ操作を可能にする制限機能を追加してほしいです。

    32 votes

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  5. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above,…

    18 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    30 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Dynamically name signed documents based on metadata: signer's full name, company, email and others

    When there are documents in the same folder or templates that are repeatably signed with the same name (Ready Sign Link, Batch Send), Box Sign adds a number and () to the filename to note the different/unique files.

    There needs to be a better way to name the files - perhaps using metadata or using the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and ()…

    62 votes

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    16 comments  ·  Box Sign  ·  Admin →
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    We see a lot of value in this request and our team is gathering feedback and additional use cases regarding this suggestion. 

    Please add your comments and support this suggestion so we can prioritize it accordingly. What metadata would you use and what file name format/naming convention you use today?

  8. External collaboration Allow list per group

    We would like to limit the external collaboration to allowed domains for a specific group not the entire tenant.
    This is useful when the subsidiary company, especially a financial company, can have a limited external collaboration for security reason.

    98 votes

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  9. Apply classification labels with move/copy operations to folders as well.

    ■Apply classification labels with move/copy operations to folders as well.

    The current classification label assignment is checked against the events for the files in the Box.

    When there are multiple files that need to be moved/copied, it is time-consuming to specify each file individually, and the folders to move/copy to become cumbersome.
    Therefore, we would like to apply the current behavior to folders as well.

    ■移動/コピー操作を伴う分類ラベルの付与をフォルダにも適用する

    現在の分類ラベルの付与は、 Box 内のファイルに対するイベントに対してチェックがなされます。

    移動/コピー操作が必要なファイルが複数存在する場合、個別に指定して操作する手間が生じたり、
    移動/コピー先のフォルダが煩雑になってしまい業務効率の低下が生じます。
    そのため、現在の動作をフォルダにも適用することを希望します。

    21 votes

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    0 comments  ·  Web App  ·  Admin →
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  10. Allow viewing of multi-page TIFF documents in mobile apps

    We would like support for viewing multi-page Tiff documents beyond the second page in mobile apps, similar to what is already available in the web browser.

    11 votes

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    0 comments  ·  Mobile  ·  Admin →
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  11. Content Insights reports cannot be output if there are restrictions on content creation.

    (Japanese follows English)
    There is a function to export Content Insights access statistics, but if you restrict content creation and prohibit the creation of first-level folders, you will not be able to export it.
    Currently, there are many cases in which system administrators are required to respond to requests, which places a heavy burden on both administrators and users, and hinders the use of content insights.
    Please enable output even in tenants that have restrictions on content creation, such as specifying the report output destination or outputting to a local file.


    コンテンツ作成の制限が入っているとコンテンツインサイトのレポートが出力出来ない

    コンテンツインサイトのアクセス統計情報をエクスポートという機能がありますが、コンテンツ作成の制限をして第一レベルのフォルダの作成を禁止している場合は出力ができません。
    現状だとシステム管理者に依頼を受けて対応するケースが多く、管理者、利用者とも負荷が大きく、コンテンツインサイトの活用の阻害となっています。
    レポートの出力先を指定する、ローカルにファイル出力するなどコンテンツ作成の制限が入っているテナントでも出力できるようにしてください。

    14 votes

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    0 comments  ·  Web App  ·  Admin →
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  12. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    129 votes

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    researching  ·  1 comment  ·  Box Drive  ·  Admin →
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  13. External references between Excel files saved in Box by URL.

    In Excel saved in SharePoint, the URL can be used to refer to the value of a cell in the other Excel file.
    We would like a similar functionality in Box.
    For example, if the file ID is "1234567890" and we want to refer to cell A1 of "sheet1", do the following.
    ex) ='https://****.ent.box.com/file/1234567890[sheet1]'!A1

    49 votes

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  14. Ability to see deleted items only in the trash of the user who deleted them.

    In the case that a user accidentally uploads a sensitive file to an invited folder and delete it to avoid the access of others, the folder collaborator with viewer-uploader or above access permission can find it by searching the trash and moreover he/she can restore it.
    We need to limit the ability to see deleted items only in the trash of the user who deleted them.
    It would be even better if this could be configured in the admin console.

    ユーザーが誤って招待されたフォルダに機密ファイルをアップロードし、他のユーザーのアクセスを避けるためにそれを削除した場合、ビューアー/アップローダー以上のアクセス権限を持つフォルダのコラボレータは、ごみ箱を検索することでそれを見つけることができ、さらに彼/彼女はそれを復元することができます。
    削除されたアイテムを見ることができるのは、削除したユーザーのごみ箱だけに制限する必要があります。
    これを管理コンソールで設定できればさらに良いと考えています。

    24 votes

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  15. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    11 votes

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    0 comments  ·  Shield  ·  Admin →
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  16. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive…

    42 votes

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    researching  ·  1 comment  ·  Box Drive  ·  Admin →
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  17. Automatically add date to Sign request

    Currently, you need to manually add the date field to a sign request. The date field should automatically be added to all sign requests given the date information is always needed with a signature.

    15 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  18. The "Application Restriction" should be configurable with the same granularity as the "Download and Print Restriction".

    (Japanese follows English)

    In the "Download and Print Restriction" section of Box Shield's Access Policy, it is possible to apply download, print, move and copy restrictions to Browser/Mobile/BoxDrive by specifying Managed/Outside Users and Owner/Co-Owner/Editor.
    On the other hand, third-party applications are not included in this restriction, and only downloads can be restricted under "Application Restrictions".
    We would like to be able to set "Application Restriction" to the same granularity as "Download and Print Restriction, as it provides a more consistent user experience if the same controls are applied regardless of which device or application is accessing the site.


    Box Shieldのアクセスポリシーの「ダウンロードと印刷の制限」でブラウザ/モバイル/BoxDriveに対してダウンロードや印刷、移動、コピーの制限を管理対象/外部ユーザや所有者/共同所有者/編集者を指定して制限を適用することが出来ます。…

    10 votes

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    0 comments  ·  Shield  ·  Admin →
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  19. Box Sign via Text / SMS

    Make it possible to send documents to be signed via text messages and other apps, such as WhatsApp, etc. Many of our clients don't have email addresses.

    50 votes

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    3 comments  ·  Box Sign  ·  Admin →
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    Box Sign via Text/SMS is not under consideration for the future 2024 roadmap due to other priorities and effort. 

    Please continue upvoting the request, we will review this request again next year. 

  20. In Excel Preview - Ability to Sum up a total of a column

    Since we can already click on and highlight cells in an Excel file in Preview mode on Box, I would love the functionality of being able to highlight and get a Total (Sum) of cells that is displayed in Preview mode without having to Open or Download the file.

    22 votes

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