Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10001 results found
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File Outcome Actions for Form Uploaded Files
Include the ability to take file actions on files uploaded from a Box Form like you can in Relay. We have several Forms and Relays that not only take text/date/dropdown input but also have file upload fields and were hoping to move them to Automate so that we could take advantage of the additional features, but are unable to since there is no option to use an Outcome to take action upon the uploaded files.
1 vote -
Don't cancel Box Sync!
I have used Box Sync for many years, and it does exactly what I need it to do, which includes syncing all the files that I keep there and allowing them to download to my computers. Other key features are:
on my MAC, I can search the files on the entire Mac INCLUDING the Box Sync files
I want to have ALL the Box Sync files downloaded on both my computers.
Apparently neither of these is possible with Box Drive, which will make it useless for me (and certainly not better, as all the emails claim).
KEEP BOX SYNC!
1 vote -
Setting to allow classification additions/increases but not deletions/decreases
Box Shields allows you to disable classification modifications for everyone except admins, but this is too restrictive. What we're looking for:
- Allow classification labels to be ranked by sensitivity
- Add configuration setting to allow Editors to add/increase sensitivity but not be able to delete/decrease sensitivity.
Without this, we're finding we have to choose between diffusing accountability of classification labels vs. administrative overhead of having an admin or owner manage all classification label additions.
1 vote -
Naming the photos
I have a problem. Box app names the photos with ":" marks on the time stamp and my desktop app doesn't want to download the photos with ":" -markers. This is a bad bug. I didn't find any setting to adjust the structure of the photofiles name.
1 vote -
Section to know who our buisness subscription contact is
Could there be a section within our account that shows our current point of contact (e.g. Account Manager)?
Our point of contact appears to change frequently, and we are often contacted by different people with various roles. It can be difficult to keep track of who we should contact when we need assistance.
1 vote -
Implementation of the “Keep me signed in” and “Resume from the last viewed screen” features in Personal Settings
Please keep user sessions active for a certain time even after the browser is closed.
Specifically, we would like users to be able to resume their work from the folder or screen that was open the last time they accessed Box, rather than from the home screen.
Please also allow users to select and change these options in their personal settings.
Currently, the session ends every time the browser is closed, requiring users to start from the login screen each time, which results in time loss, especially when working within deep folder hierarchies.＜個人設定の中に、「セッションの保持」と「最後に表示した画面から再開する」機能の実装＞
ブラウザを閉じた後でも、一定時間はユーザーセッションを維持してください。
具体的には、ホーム画面ではなく、ユーザーが最後にBoxにアクセスしたときに開いていたフォルダまたは画面から作業を再開できるようにしてください。
また、ユーザーが個人設定で選択・変更できるようにしてください。
現在は、ブラウザを閉じるたびにセッションが終了し、ユーザーは毎回ログイン後の画面から操作を開始する必要があるため、特に深いフォルダ階層で作業する場合に時間のロスにつながっています。1 vote -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
2 votes -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
Box Drive performance is terrible
I have had a personal Box subscription for about 20 years and used Box Sync on multiple devices (PC, Mac, Mobile) with barely a hiccup in all that time. Rock solid and reliable. For the past few years I have had my Cursor/VS Code project folders stored in Box and synced along with lots of other general document files and everything just worked with minimal noticeable lag. So I didn't think twice about installing Box Drive to take over from Box Sync.
Wow, what a disappointment. Before I could just tag a folder to "Sync" and know it would be…
1 vote -
Date conditional formatting in Box Apps
As a user, I'd like to define conditional formatting for date columns in a Box App so that I can clearly see documents with approaching deadlines and those that are overdue
6 votes -
Platform activity
I’d like to request access to Platform activity data extending beyond the current one‑year retention period.
1 vote -
Make camera requirement optional for Box Mobile app installation
We would highly appreciate it if Box could modify the installation requirements for the mobile app so that it can be installed on cameraless devices.
Currently, because the app requires a camera feature, devices without a hardware camera are blocked from downloading it. Consequently, we are forced to use the web browser version, which significantly reduces operational efficiency and usability.
From a security standpoint, we have introduced and are utilizing cameraless devices to comply with strict internal security policies and confidentiality requirements. While cameraless devices may represent a small share of the general market, they are essential for organizations with…
1 vote -
Make camera requirement optional for Box Mobile app installation
We would highly appreciate it if Box could modify the installation requirements for the mobile app so that it can be installed on cameraless devices.
Currently, because the app requires a camera feature, devices without a hardware camera are blocked from downloading it. Consequently, we are forced to use the web browser version, which significantly reduces operational efficiency and usability.
From a security standpoint, we have introduced and are utilizing cameraless devices to comply with strict internal security policies and confidentiality requirements. While cameraless devices may represent a small share of the general market, they are essential for organizations with…
1 vote -
Send files stopped when find error in files...
Hello support guys.
I'm facing a problem and I want to ask for your help...
I usually send many files at the same time and sometimes the sending stops and the remaining files are waiting for the stopped file to be resolved before proceeding with the rest... I don't sit in front of the computer looking at the uploads and when I come back to see if it's finished the process is there waiting for my resolution...
Isn't there a way for the files that are OK to follow the flow and only wait at the end of the process…1 vote -
For Anonymous users hide names of Create by and Modified By on Box Web
Due to PII concerns please hide the names of created by or modified by when a anonymous user visits the Box Web App and is browsing content or previewing content.
1 vote -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
2 votesHappy to hear more about that idea!
Could you please book a time with me using this link:
https://calendar.app.google/NCUtA2JYf4mAr37u6
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Allow users to save column width settings in folder view (Box Web and Box Drive)
Description:
Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
Feature Request:Enable users to save their preferred column widths in folder views.
Apply saved settings persistently across sessions and folders.
Optionally allow administrators…7 votes -
Suggested Prompts with Custom Agent in the Box App for iOS and Android
Currently the AI feature of the Box App for iOS and Android does not include customized suggested prompts with custom agents. I would like to have suggested prompts available on custom agents in the Box App. We've created several custom agents with unique suggested prompts. Without access to these prompts in the Box App, it limits its usefulness to us, or at least requires more effort from the end-user to retrieve what they need.
3 votes -
Leveraging AI for administrative tasks
I’d like to leverage AI to handle administrative tasks, such as identifying users who are barely using Box and removing them if they do not need a license. Right now, I can run a report, but it would be helpful if I could ask AI to show me all low-volume users. I’d also like to be able to look at high-volume users and activity that may indicate something beyond just doing their job.
1 vote
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