Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9842 results found
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No emails when a group is added to a Box Hub
I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.
4 votes -
Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
Per-Box Hubs Usage Report
Currently, reports can only be generated for the entire Hubs, but we request an improvement that allows us to check how much each created Hubs is being used.
I would especially like you to make improvements so that we can check how much BoxAI is being used at each Box Hubs.日本語----
現在、Hubs全体での利用状況レポート出力はできますが、作成された各Hubs毎に出力できるように改善をお願いしたいです。
特に各HubsでどのくらいBoxAIを利用しているか確認できるようになるとありがたいです。4 votes -
Allow folder navigation and expansion directly within the Box Hubs UI
Currently, when a user clicks on a folder that has been added to a Hub, the folder opens in a separate browser tab to display the list of items.
From a User Experience (UX) perspective, we believe it is critical to keep the user flow consistent. Therefore, it is highly desirable for users to be able to expand folders and navigate their contents directly within the Hubs interface, rather than being redirected to a new tab.
Request: We kindly request the implementation of a feature that allows folder expansion and navigation within the Box Hubs UI. Furthermore, it would be…
4 votes -
Ability for end users (non admins) to adjust metadata
As Box is evolving more into metadata driven workflows for digital asset library use cases, we need the ability for end users (non admins) to be able to adjust metadata templates specific to their use case or business unit. For example, we'd like to have a champion from Marketing be able to adjust JUST the metadata templates specific to their group, not any metadata templates related to Legal or Sales.
4 votes -
Ability to hide a Hub from personal view
I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.
Use Case
- I have access to multiple Hubs but only actively use a few on a regular basis
- Some Hubs are for reference only or used infrequently
- My Hub list has become cluttered, making it harder to find the Hubs I need quickly
Proposed Functionality
- Add a "Hide from view" option for individual Hubs
- Hidden Hubs would not appear in my…
4 votes -
Ability to copy format / use format painter
It would be helpful to be able to use a format painter to copy a format and apply to other text within a boxnote
4 votes -
AI chart interpretation, and visual element recognition
OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image
4 votes -
New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Cannot move files within Box when the file version is large
We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
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ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。4 votes -
Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
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LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。4 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Remove Filter option for Box Apps View
We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.
4 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
4 votes -
Box Preview - Support native preview of .XLSB format
For regulatory requirements, users are required to have the 'Previewer' access level on certain content to avoid Download permissions.
However, this means the user is unable to use Excel Online Previewer (due to this requiring 'Download' permission), nor open the file in another editor.
Unlike the .XLSX or .XLSM formats, .XLSB files do not generate a PDF conversion, which makes these files fully inaccessible to Previewers.
The request is for .XLSB files to be supported in Box's native Content Preview.
4 votes -
Visualizing Template Usage and Deletion within the Tenant
In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.
However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
We request a feature in the Admin…4 votes -
Separate Auto Accept Collaboration Setting: Internal vs External invites
Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.
This is filed on behalf of CK Lim, from Box CSM, C.A. Smith
4 votes
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