Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9990 results found
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Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています：
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張（特にダークカラーの追加）これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
4 votes -
Need to be able to circle options
We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?
4 votes -
Request for an Invitation Method to Enable Collaboration for All Tenant Users
We would like a way to invite all users in the tenant to collaborate.
Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.
テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。4 votes -
Allow folder navigation and expansion directly within the Box Hubs UI
Currently, when a user clicks on a folder that has been added to a Hub, the folder opens in a separate browser tab to display the list of items.
From a User Experience (UX) perspective, we believe it is critical to keep the user flow consistent. Therefore, it is highly desirable for users to be able to expand folders and navigate their contents directly within the Hubs interface, rather than being redirected to a new tab.
Request: We kindly request the implementation of a feature that allows folder expansion and navigation within the Box Hubs UI. Furthermore, it would be…
4 votes -
AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
4 votes -
Ability to hide a Hub from personal view
I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.
Use Case
- I have access to multiple Hubs but only actively use a few on a regular basis
- Some Hubs are for reference only or used infrequently
- My Hub list has become cluttered, making it harder to find the Hubs I need quickly
Proposed Functionality
- Add a "Hide from view" option for individual Hubs
- Hidden Hubs would not appear in my…
4 votes -
Ability to copy format / use format painter
It would be helpful to be able to use a format painter to copy a format and apply to other text within a boxnote
4 votes -
AI chart interpretation, and visual element recognition
OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image
4 votes -
New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Cannot move files within Box when the file version is large
We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
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ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。4 votes -
Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
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LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。4 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Cross-search across multiple Hubs
Desired Capability:
Enable searching across multiple Box Hubs simultaneously.Goal:
To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.4 votes -
Remove Filter option for Box Apps View
We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.
4 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
4 votes -
Increase the heading hierarchy in BoxNotes
Increase the heading hierarchy in BoxNotes
Currently, the heading hierarchy in BoxNotes can only be expanded up to levels 1 to 3.
There are many cases where BoxNotes is created with more than three headings.
It is inconvenient that the formatting cannot be consistent because the number of heading levels cannot be increased, and that the table of contents cannot reflect all headings.
Please allow the table of contents to display headings of the 4th, 5th levels and beyond when viewed.BoxNotesの見出しの階層を増やす
現在、BoxNotesの見出しの階層はレベル1から3までしか展開できません。
BoxNotesが3つ以上の見出しで作成される場合が多くあります。
見出しのレベル数を増やせず、書式が一貫しないことや、目次にすべての見出しが反映されないことは不便です。
閲覧時に第4、第5レベル以降の見出しも目次に表示できるようにしてください。BoxNotesの見出しの階層を増やす
4 votes -
Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well
As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a…4 votes
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