Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9853 results found
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Issues with Filename Corruption and Large File Download Failures on Box
I am reaching out regarding two issues I am experiencing when using Box.
1. Filename corruption when downloading files on Windows
Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
2. Large files cannot be downloaded
Additionally, I am unable to download large files stored in Box.
When attempting to download files…1 vote -
Enhanced file locking features
We would like to be able to configure advanced settings for the file locking feature in Box Drive as well.
1 vote -
Disable the option to open files in local apps, force online apps
My customers would like the option to disable opening files to edit in local applications, they want to force their users to open documents in online applications such as word online.
1 vote -
Retention Only Co Admin permission
Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams
1 vote -
Searching for Folders and Moving files
Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.
I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into…
1 vote -
Revert UX for creating folders
Hi, I was wondering if we could revert the workflow for creating folders. There was a recent UI/UX update last week that changed my Box such that when I create a folder, it doesn't auto-populate my cursor in the "Name" field, and after typing the name of the folder, pressing enter does not create the folder.
It was very smooth when I was able to click "new folder," immediately type the name of my folder, and then press enter to immediately create it. Now, I have to either click the "name" field directly or press tab before I'm able to…
1 vote -
moving files
Please bring back the ability to select files by clicking on them instead of the small box to the right of them
1 vote -
Need more explanation for "Unknown IP" on User Activity Report
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…
1 vote -
Need more explanation for "Unknown IP" on User Activity Report
It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".
Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it…
1 vote -
Set default on how to display a link
I'm not sure when this was added, I didn't see it in the release notes. But when pasting a link into a Box Note, there are now options on how the link is to be displayed. It defaults to "Display Link Title". Can you please add a setting to change that default to another option?
"Display as URL" is far more useful when you are pasting links (for example) from Jira or ServiceNow, where "Display Link Title" only says "Jira" every time, forcing you to go into each link and changing it to URL to see every link.
1 vote -
Add a normal Search Bar to Hubs
The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.1 vote -
Access Policy to Restrict Access to Specified Groups
With Hubs, users' ability to add content to a Hub increases the chance of accidentally giving access to unintended internal users. For sensitive content, it would be nice to be able to have an access policy applied to specific classification that restricts document access to users in specific groups to prevent internal data leakage.
1 vote -
Create a New Folder Bugs - cursor not in text box, no return to create
Sometime in the last month, there was a UI update with Box that changed how creating a New Folder functions. Now, when creating a new folder, the cursor does not start in the name box, so you have to manually click into the box to start typing. Secondly, you can no longer press enter/return to create the folder; you have to drag your cursor and click the "create" button. This combination has been a frustrating change for seemingly no reason. Renaming a folder still automatically lets you type in names and press return to create, so it's definitely an accidental…
1 vote -
Create folders in bulk by a specific destination folder using Relay at run time.
Hello,
As an example for you: our practice uses box.com for our architectural packages. Currently when we want to create a new project folder with specific names and sub folders we have to duplicate an existing set of folders and rename them all then move them to a new location.
It would be helpful if Box Relay could let users choose a destination folder in Box at run time as part of a “Project folder creation” workflow.
For example, during a form submission (or via a simple pop-up), the user could browse/select where the new project folder—and its standard subfolders—should…
1 vote -
Box Drive
When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.
1 vote -
Box for Salesforce app: enable conditional display of another record's folder rather than creating a new folder for a particular record
Enable conditional display of another record's folder rather than creating a new folder for a particular record. Ideally, this would be able to be done in the lightning page when you add the Box component to the page, by allowing the admin to select a record field, or a related record's field (not just a label) where the folder id is stored.
Use case: allowing a parent record's folder to show in all of its children so that all of the documents related to the parent are stored in a single place.
1 vote -
I am a fan of central management of users. One feature is the admin's ability to create password for the accounts.
As long as I have known box, there should be a feature that allows the admin of the company account. to create users and assign their passwords. This is a key factor in central management and control. It is almost a red flag for me, on implenetation.
1 vote -
When using Hubs for content management, a search bar would be stellar!
Include a function to search within a Hub for specific terminology. This would make it more user-friendly for all stakeholders in an organization using Hubs for content management.
1 vote -
"Bob has accepted the invitation to..." (x1000)
Getting these automatic emails each time a folder is shared bogs down my notifications. Is there anyway I can turn these specific notifications off? Alternatively, could I please disable the "Automatically accept initiations" setting for the company as admin?
1 vote -
Add metadata to files uploaded via a box form.
We are using box forms, doc gen and relay to create construction site walks summaries. We then use Box Extract to add metadata to the summary. Part of the site walk is uploading photos of issues found during the walk. I would like to be able to apply metadata from the summary to any photos uploaded from the same form. It would be things like the Property Name, Date of Site Walk and Who took the photos. Since all of these vary from one site walk to the next, I don't know of a way to, other than manually or…
1 vote
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