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9683 results found

  1. Redirect external users to Terms of Service acceptance screen instead of error page

    Would it be possible to redirect external users who have not accepted the custom Terms of Service to the acceptance screen instead of showing an error page when they access a shared link?

    External users who have not accepted our custom Terms of Service see an error when opening a shared link. This confuses users and makes it harder for them to access the content. Redirecting them to the Terms of Service screen would improve the experience and help them complete the access flow smoothly.

    1 vote

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  2. Add Support for Python in Excel

    I would like to be able to use Microsoft Excel's new Python integration while stored on Box. I have been told that Python in Excel can only be used on content stored in "secure container[s] on the Microsoft Cloud", such as OneDrive, Azure, Sharepoint, and other Microsoft proprietary resources.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Managed and Un-Managed users 2FA Provisioning & Enforcement for all business packages

    Regretfully, Basic Business package does not provision enforcement of 2FA for managed users and no 2FA at all for external collaborators. ,Security Feature availability \ enforcement of 2FA for Managed and Un-Managed users should be included in all business packages ... 2FA is a must have security feature for all users accessing firm's data.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  4. Additional Passwords / Biometrics

    I'd like to add an additional layer of security on folders in Box by password protecting them. We are using a mobile devices a lot - so it seems like a natural added layer of security similar to how Apple offers locked notes would be very helpful. If it was a password or an additional biometric check - that would be great!

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  5. box hubs

    collaborating with external folks is still very clunky and inefficient at times. I hope as it continues to be refined and updated, they are able to resolve some of those limitations.
    External collaborators should be able to access content on hubs as editors.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  6. No 'Resume Signing' option for ready-sign link initiator, only access code

    Streamline the flow for email verification when using Ready Sign Links:
    Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

    Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

    Again, the…

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  7. Bulk Change Collaborator Permissions

    We have folders that collaborate hundreds of users. We have occasion to need to modify their permissions. It would be very useful if there was a way to modify the permission level of multiple users. Using the Web UI to modify a single user at a time is very inefficient.

    Either via selecting multiple users at a time, or even better, if you were to "re-invite" a user to a folder and select a different collaboration permission.

    This way you could use the invite dialog box to re-invite 100 users - and change their permissions all at once.

    1 vote

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  8. Box Shuttle connect with SharePoint using a personal Microsoft account

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication,

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  9. Viewer uploader Role is restricted of downloading classified documents

    Currently, users with the Viewer Uploader role are restricted from downloading classified content when Box Shield is enabled.
    Promotion to Editor role is unwanted as it might lead to data deletion and editing.
    can we allow this feature so we can keep enforcing the policy?
    at the time being we can only allow owners, co-owners and Editor to do so. see attached

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  10. Fix the display issues

    Most times when I hover the cursor over a file I get icons that show up allowing me to easily Add to Collection, Create and Copy Shared Link, Share, and a select box at the end of these options. However, sometimes when I log in and hover over a file I do not get any of these options. When these don't appear the only way I can send someone a link seems to be to open the file in Box. I don't get an option to create a shared link even when I right click a file and look at…

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  11. Suspicious Location Shield Alert

    Allow for tagging Safe Locations against particular users, rather than having to exclude a user from alerts all together. Example; Offshore support in a country like India, where this shouldn't be treated as a suspicious location for this particular user, even though the rest of the organisation is based in Australia

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  12. AI on iwork

    Newer versions of iWork files are not currently searchable via AI in Box. Please make these files searchable in Box AI.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  13. box relay rename file

    Hi,

    It would be nice if "YYYY"-"MM"-"DD" format should be available when using Box Relay

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  14. Request for Specification Update: Ensuring Classification Label Overwrite Upon Folder Relocation

    When a folder that has classification labels assigned is moved into another folder governed by a classification policy with the 'Overwrite existing classification labels' option enabled, the labels are not being overwritten as expected. We kindly request that the system behavior be revised so that the existing labels are properly overwritten in accordance with the policy settings.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  15. Regarding time zones in Box Shuttle notification emails

    The date and time in Box Shuttle job (running or completed) notification emails is always in the PDT time zone.

    Going forward, we would like to ask that notification emails include the job run date and time in the time zone set in Box for either the job execution account or the target account.

    1 vote

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    0 comments  ·  Shuttle  ·  Admin →
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  16. disable public links globally with exceptions

    We would like to disable public link sharing for all users, but enable a single folder public link sharing available where staff can put files that can be shared publicly. We don't want staff to accidentally share public links from other locations in Box, only from a single folder designated for public links. Otherwise, we need to move public link files to another provider, such as Google Drive.

    1 vote

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  17. Box AI agent - configuring response with username & Add custom suggested questions

    Scenario:
    We're setting up Box AI Agent for our HR team.

    Issues we ran into:

    Personalisation:
    We can't include usernames in the AI’s responses because account information isn’t part of the selected hub. Even when using custom instructions, this information isn’t accessible.

    Custom Questions:
    We aren’t able to add customised potential questions when setting up the AI Agent, which would help guide users and improve the experience.

    Why this matters to us:
    For HR, it’s important that people feel cared for and personally supported. Being able to personalise the AI’s responses and customise its questions would help us create a…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  18. Box Drive Sign Select "Sign Myself"

    I would like to select "Sign Myself" when I open Box Sign from Box Drive

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  19. More Error Information - Specified Logins are deactivated or invalid

    I am adding a user to Box Relay or a similar app where I need to add a user. I get an Error that says "Specified login(s) are deactivated or otherwise invalid. Please remove them from the list before saving."

    Now I have to somehow know what user was deactivated???? If there is an error, tell me what user is having the issue or do not give me the error. When the user is removed, it will go away.

    Very frustrating to have to go through a list of random users to add a user.

    1 vote

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  20. Enterprise Advanced plan accounts cannot purchase seats directly in-app

    After recently upgrading to Enterprise Advanced we can no longer add seat licenses as we previously could. It is REALLY frustrating to do a contract ammendment each time we need to add a batch of users to a growing organization.

    1 vote

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