8176 results found

1. Need setting to have right side pane closed when opening the preview

   want to see the preview without the right side pane when opening the preview

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Need consistency in how filename in double byte character truncates

   あ(a).xlsx -> あ(a).xl...
   あ(a).xls -> あ(a)....
   あ(a1).xlsx -> あ(a1).xl...
   あ(b1).xlsx -> あ(b1).xlsx
   (a).xlsx -> (a).xlsx
   a(a).xlsx -> a(a).xlsx
   (a)あ.xlsx -> (a)あ.xlsx

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. Currently our event log does not log detailed about activity made in External Folders

   For example, copying files from an internal folder to an external folder our admin logs does not log the file name or details about the file. Only logs the File ID and target Folder ID.
   We should log activity made in external folders.

   Registering Webhooks against external folders detailed logs are exported. We should be logging the same details to our admin logs.

   18 votes

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   not planned  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Detailed content access reporting by location, client, user, etc.

   We'd like to see a report in the Admin Console that shows where content is being accessed from and by whom, specifically for mobile (iOS or Android, etc.); but other information like Box Drive or Web App would also be helpful.

   2 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Apply profile attribute values when saving Office files

   We'd like to set some default values like Author of a document saved directly in the Office file when we create or edit it in Box.

   2 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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6. enhances audio playback controls

   Allow Users to be able to play audio at different speeds within Box. Additionally, have the ability to rewind audio for a certain number of seconds (for example, a 20 second rewind, 30 second rewind, etc.)

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Bulk-delete comments

   we'd like a way for admins to delete old comments for files owned by managed users in bulk rather than one by one for files that have a lot of activity in their side activity panels.

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Prevent the easy deletion of root level folders

   We accidentally deleted a root level folder for millions of folders.

   This may be done by locking the folder, where it could allow users to create/edit/delete the contents within the folder, but not allowing the locked folder itself to be rename/moved/deleted.

   This may also help Box Sync (and possibly Box Drive) users, as many Box Sync users often delete the top level folders by accident.

   21 votes

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   not planned  ·  2 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. I'd like to be able to share a link that defaults to open the file in the native app on macOS.

   I'm not sure if this is more related to Box Drive or Box Tools, but it seems like it should be possible to open files in their native app rather than in the browser, or even just to open them in the Finder rather than on the web.

   Some of the reasons:
   1. Lots of people need to know where a file is within the larger heirarchy or get a file path, and it's significantly easier to do that in finder.
   2. Lots of people just don't like having to click the extra few times.
   3. It's frustrating to be logged in to the Box Drive app, but find that due to a restart or a timeout you need to re-sign in on the web, just so you can click a link and have the file open in finder/native app like you wanted in the first place.
   4. I think the ideal implementation from my point of view would be if the Box Drive/Tools app opened a system dialog box that let you choose to open the link in the web, the native app associated with the file type, or in Finder.

   I'm not sure if this is more related to Box Drive or Box Tools, but it seems like it should be possible to open files in their native app rather than in the browser, or even just to open them in the Finder rather than on the web.

   Some of the reasons:
   1. Lots of people need to know where a file is within the larger heirarchy or get a file path, and it's significantly easier to do that in finder.
   2. Lots of people just don't like having to click the extra few times.
   3. It's frustrating to be… more

   1 vote

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Add a loading animation when opening non-MFO‘d, non-cached files to show that it’s downloading

    This will offer a better user experience than double clicking a file and nothing happening for 30 seconds to a minute before the file opens.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Provide option to do AND and OR search for multiple tags

    Currently, multiple tags return items that include any of tags in the search

    32 votes

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    not planned  ·  7 comments  ·  Search  ·  Delete…  ·  Admin →
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12. Password protect shared links in the mobile app

    Currently this option is not available in the mobile app. if a open shared link is shared users on a mobile app do not have the ability to add a password to it

    22 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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    gathering feedback  ·  AdminKlaudyna (Product Manager, Box) responded

    
    

13. Support articles

    Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

    Here are FIVE Suggestions:

    1.

    Add 'Support' as an option on the menu above.

    2.
    Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

    Box Sync Troubleshooting Basics

    https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

    It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little dots + More Actions, then select ‘Sync’

    I only accidentally found that after wasting A LOT of time trying to send my sync report, etc.

    That is a basic issue. It should appear in that article.

    ---

    3.
    At the bottom of the article (and probably all support articles), there is a line of text that says: “Was this article helpful?”
    The options are Yes and No.
    If the person clicks ‘No’ they should be presented with a text box where they can leave a message saying what the problem is. That would let Box get the feedback it needs to improve articles. Just collecting a ‘No’ does not help.

    Also, that text box would let the person submit the suggestion right away, instead of having to dig around to try to find a way to submit it (which many of us will not do) and waiting for the chat.

    ---

    1. I wasted lots of time on chat, just to submit this suggestion.
       

    That chat person wrote, "You can also submit your feedback on this site: https://pulse.box.com/forums/909778-product-feedback"

    That link should be provided here: https://community.box.com/t5/Contact-Support/ct-p/BoxSupport#

    ---

    5.
    Typing in this little box and needing to scroll up and down to see just a few lines at a time is a lousy experience. Every other website in the world lets you drag the corner of the box to make it larger and easier to read. Please do the same.

    Wow, 'Support' is not even an option on the dropdown menu above. Maybe that is the root of the problem.

    Here are FIVE Suggestions:

    1.

    Add 'Support' as an option on the menu above.

    2.
    Folders that I can see via a web browser were not appearing on my desktop. I tried to find a support article. Found this one:

    Box Sync Troubleshooting Basics

    https://community.box.com/t5/Box-Sync-Troubleshooting/Box-Sync-Troubleshooting-Basics/ta-p/82

    It does not address what I eventually figured out to be the problem: For each folder, I have to manually click the button with three little dots, then select from the menu the three little… more

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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14. Colorized folder icons for externally shared folders

    I would like an additional (apart from grey, blue and yellow) color (red?) for folders that are shared with external people.

    22 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  Stephanie Zhang responded

    An external indicator exists today as part of the External Access Indicators release via the details sidebar of a folder.

15. Not all user settings can be controlled via our APIs.

    Some user settings are missing from our APIs
    eg: acknowledge collab invite, user avatar, mail notifications etc

    9 votes

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    not planned  ·  0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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16. Locking Folder Names

    We have systems integrating with folders on Box.com. These functions either provide workflow timestamps, or move files from folder to folder. In order for these integrations to work seamlessly, folders cannot be accidentally or purposely renamed.

    24 votes

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    not planned  ·  1 comment  ·  Web App  ·  Delete…  ·  Admin →
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17. Consolidate User and Event Log Files

    I am currently downloading Box event log files for my company and am seeing instances where the User Event log and the Admin Event log have holes in their data.

    For instance, User Event Log is giving us fields such as item path (path_collection) and file/folder description, but it is not including field data such as IP address.
    Conversely, Admin Event Log is giving us IP address, but not item path or file/folder description.

    We are trying to prevent duplication of data on our end, so we would like to be able to use one log or the other; however, with data not being consistent across both of those logs we are not able to choose one log to report.

    It would be beneficial to have all of the data either consolidated into one event log, or to have data brought into each log that currently isn't available.

    I am currently downloading Box event log files for my company and am seeing instances where the User Event log and the Admin Event log have holes in their data.

    For instance, User Event Log is giving us fields such as item path (path_collection) and file/folder description, but it is not including field data such as IP address.
    Conversely, Admin Event Log is giving us IP address, but not item path or file/folder description.

    We are trying to prevent duplication of data on our end, so we would like to be able to use one log or the other; however,… more

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. wrap long file names in the main UI. restore old namewrap UI feature.

    I've noticed where other folks have suggested similar ideas and been told to use the BOX UI to create their own version. Not sure what the big deal is. we dont have programmers on staff but if you enlarge the font for a disabled person even short file names become too large to fit on the UI. I think even if long filenames is LOW probability, it occurs enuf to consider offering it. Practically every filename we have is too long so it drives us nuts. Video filenames are the worst because of a zillion versions. Can you imagine a unix system with a filename window like this. The naming convention allows for a gazillion characters but the window does not. Why make a window that doesn't follow the conventions of the protocols maximum abilities underneath.

    End users finally in this day and age can make as long a filenames as they want but now we can't read them without hovering over every last one. hover, hover, hover, no wait what was that one named, rehover again. its quite maddening at times.

    Please reconsider restoring the namewrap from the old UI as an OPTION people can use if the so choose. If they like to hover, let them hover otherwise let it wrap. Think like a NONprogrammer. Using the Box UI is no easier than telling me to rebuild my car engine and I dont even own a socket wrench. you already wrote the code once before, please restore it as an option.

    I've noticed where other folks have suggested similar ideas and been told to use the BOX UI to create their own version. Not sure what the big deal is. we dont have programmers on staff but if you enlarge the font for a disabled person even short file names become too large to fit on the UI. I think even if long filenames is LOW probability, it occurs enuf to consider offering it. Practically every filename we have is too long so it drives us nuts. Video filenames are the worst because of a zillion versions. Can you imagine a… more

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Integrate Tasks with personnel systems like Active Directory, Workday

    We want to be able to create rules so that tasks can be assigned to specific individuals based on their reporting relationship. This would allow for a task to be assigned to the appropriate manager when any employee submits certain kinds of requests, perhaps with a file upload. The best way to do this would be with some kind of integration to the HR system of record.

    1 vote

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    not planned  ·  0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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20. Russia

    Provide customers who do business in Russia with a Zone in Russia for Multi-Zone Support.

    2 votes

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    0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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    not planned  ·  Adminmjin (Product Manager, Box) responded

    There is no existing cloud infrastructure we can utilize for a Zone in Russia, and there are security challenges beyond that to operations there